Responsible for the design of over 20 digital products. Examples include: • Medical imaging reporting and chat applications used globally by radiologists • Network configuration and monitoring tool used at major sporting and entertainment events • Platform by all Canadian financial institutions to manage the electronic transfer of funds. • Portal used by researchers to apply for funding and progress reporting • A platform to streamline application and reimbursements for patient support programs. • E-commerce site for training and membership in the insurance industry • Platform to track expenditures to medical professionals for compliance with health regulations • Educational platform for math drills and performance tracking • Web application to assist with the insurance sales experience • Software for configuration and monitoring of small and large-scale property security systems • Software to streamline the composition process for songwriters, producers, and composers • Public website for a global, commercial real estate company • Safety management platform for mine safety • Interface for a TV set-top box to support non-sighted usage • E-commerce site for Canadian telco • Lead generation tool for companies that service pharmaceutical clinical trialsOver 1500 moderated usability sessions, helping clients identify and address over 6000 usability concerns.Over 1200 user research sessions, resulting in the creation/validation of user personas, experience maps, and strategic user insights. Some client outcomes include: • A new standalone platform for auto sales • A digital identification platform • An online streaming platform by a Canadian Telco

A course designer and instructor for Experience Thinkers (formally the Akendi User Experience Certification program), helping train over 600 students. Designed the content for the following the courses:• User Experience Research• Information Architecture• Interaction Design• Usability TestingAuthored 33 blog posts on the Akendi Blog (https://www.akendi.com/blog/?s=Dan+Iaboni)

As a UX team of one, I was responsible for the UI design and usability for several products used as part of the airport experience ( baggage check-in, security checkpoints, customs, baggage handling, gate scheduling)• Created wireframes and detailed screen mock-ups for mobile, web, large-screen video displays, and kiosk environments • Conducted field research to aid in the design of greenfield products. • Created detailed design documents used by developers• Met with clients to discuss and identify metrics and measures to be included in the design of business reports and dashboards • Organized a Lunch & Learn session to introduce principles and value of usability to engineers• Contributed to the strategic road mapping of the SmartSuite software• Led internal initiative to improve the design process for creating supporting technical documentation

Employed by a variety of public and private organizations (Siemens, Association of Canadian Ergonomists, Equitrac, Canadian Institute of Mining, Metallurgy and Petroleum), to provide human factors and usability expertise • Completed competitive analysis and benchmarking along with literature reviews to formulate and justify design recommendations• Performed heuristic evaluation of technical documentation and cognitive walkthroughs of software to identify usability concerns.• Designed usability studies, in-situ and controlled environment, and performed statistical analysis of results using SPSS• Created low fidelity prototypes with paper and pencil, wireframes and high fidelity mockups using Visio, Illustrator, Photoshop, Flash, Fireworks and OmniGraffle• Created online and paper surveys to gather user feedback and identify user needs• Wrote project proposals and final reports with design recommendations including user testing highlight videos edited using iMovie or Final Cut • Completed contextual inquiry of an operations center to identify behaviors that may hinder adoption of new technology

• Led the cost reduction process resulting in measures with an estimated saving of more than $1M/year• Chaired weekly meetings with representatives from each department to identify opportunities to reduce cost• Engaged in discussions with suppliers to determine feasibility and estimated savings• Implemented a system for tracking a reporting progress of cost reduction measures to plant manager

• Conducted experiments to determine factors causing stretching and tearing of projection screens used for immersive virtual environments, and developed set of design recommendations to avoid the problem• Designed a heat shield, using Solidworks, to shunt hot air from projector that was distorting the image away from the projection screen• Performed testing of a dual projector mount to determine feasibility for integration in future systems• Assisted in the retrofitting of the R2 Immersedesk, transitioning from an analog to digital system

• Responsible for the design and development of a system being patented that was designed to provide real time monitoring of the environmental conditions within a paint spray booth, and use closed loop feedback to make adjustments to the system parameters• Created human machine interfaces using Iconics and Wonderware software

• Certified iDen network specialist from Motorola training school• Met with client, the former Clearnet, to discuss purchase of additional equipment to expand network capacity• Supervised external contractors during the installation of equipment in the secondary network control center

• Conducted site survey, design, and equipment sourcing for indoor cellular network for large retail mall and television station• Analyzed network traffic and predicted network growth patterns to identify potential reductions in the number of radio licenses at cell sites • Issued work orders removing over 100 radios (license cost: $2500/radio every year)