Daniel Inacio Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

• Responsible for providing strategic account management and sales leadership for assigned portfolio of Mid-Market Enterprise accounts• Responsible for overall customer relationship management, customer satisfaction, and delivering new customer revenue and retention objectives.• Effectively managed sales Opportunities, Funnel and Forecast achieving quota every month (consistency award) and annual quota over 125%• Subject Matter Expert in Comcast Business product suite: Broadband, Ethernet Services, Business Voice, UCaaS, SD-WAN, Business TV/Hospitality and Cybersecurity (DDoS Mitigation, Firewall, EDR/MDR)

Atlanta, Ga, Us

▪ Collaboration in planning fundraising activities and events, connecting local cancer patients with programs and services and promoting the American Cancer Society within the local community

▪ Successfully launched a new Regional Division of SME and SMB Clients, with 23 Sales and Account Managers meeting a 30M$ quota in a portfolio of B2B accounts including Local Government. Promoted a consultative and convergent sales approach for all enterprise solutions: ▫ Fixed-Mobile Convergence (voice and data), Hosted PBX, Unified Communications, Broadband Internet, WIFI, WLAN▫ TV, M2M, IoT, Messaging solutions▫ ICT (Cloud and Datacenter) and System Information solutions (CRM, ERP)▫ Business Process Outsourcing solutions and Smart cities Solutions▫ LAN services, Hardware, Mobile devices ▪ Implemented Sales Enablement programs, Account Planning and Forecasting Models overachieving strategic KPIs: Annual Revenue, New Business, Contract Renewals, New RGUs, Churn, Bad Debt Collection, Lead Generation, Sales Funnel, Hit Ratio▪ Key stakeholder in Product Development and New Product Testing for Sales Division and Product Management Owner of Mobile Pricing Plans for Enterprise accounts▪ Consistently formulated marketing and business development strategies, executed market segmentation and implemented Field Marketing initiatives for targeted clients: Smart Cities Roadshow for local Government, Show-Room seminars for strategic clients, Client Workshops, strategic events, sponsorships and presence in trade-shows▪ Conducted full customer lifecycle management and led multidisciplinary teams in all stages of customer journey:▫ Identifying business needs and technical requirements with the Pre-Sales Engineers and selecting vendors and partners▫ Selecting product and technologies in collaboration with Product Management Team▫ Conducting financial analysis and setting the pricing structure looking into: gross margin, payback and risk evaluation▫ Overseeing the successful implementation of the solution with Provisioning and Project Management Teams▪ Led several business process improvement projects focused on Customer Care and Customer service

▪ 2014-04 – 2015-09: Successfully launched a new Department for Hospitality and Institutional Clients, leading a team of 8 Account Managers with a 15M$ portfolio of Large Enterprises .The customers included the leading Multinational Hospitality Groups (Hilton, Sheraton, Accor Hotels, Ritz Hotels, Pestana and Vila Galé), all the Embassies and Political Parties in Portugal▪ 2008-07 – 2014-03: Led a team of 10 Account Managers with a 10M$ SME – Mid Market portfolio▪ Monitored Forecast and Account Planning successfully overachieving strategic KPIs: Annual Revenue, TCV under negotiation, Churn and Bad Debt Collection▪ Promoted consultative and convergent sales approach for each sector and formulated a marketing and business strategy to drive revenue growth and strategic positioning aligned with industry trends▪ Implemented Field Marketing initiatives for Hospitality (Seminars for Hospitality) and “Incubation” of Business Cases ▪ Promoted new product strategy and development for Hospitality Vertical. Product Management Owner for Mobile Pricing Plans for enterprise accounts▪ OPEN Team Leader – Representative of Sales Division in the OPEN innovation program of Portugal Telecom▪ Internship Supervisor in the Trainee’s Sales Academy Recruitment Program of new talent for Portugal Telecom

▪ Led a team of Account and Assistant Managers with a portfolio of medium and large enterprises for wireless solutions (including multinationals corporations like Deloitte, KPMG, PWC, Generali, Allianz)▪ Implemented a consultative and convergent sales approach, and formulated marketing and business-development strategies to drive revenue growth ▪ Product Management Owner for Mobile Pricing Plans for Medium and Large enterprises▪ Participation in international negotiations RFP in partnership with Telefonica and O2▪ Responsible for partnership with Telefonica in the International RFP for the Portugal Telecom Group

▪ Management of a portfolio of small and medium enterprises for mobile solutions▪ Consultative sales approach, prospecting and hunting new Business Customers, Bad debt negotiation▪ Representative of the Sales Division in Business Process Improvement projects

Porto, Pt