Daniel Jacobsen Email & Phone Number

Plainfield, IL, US

Naperville, IL, US

Five-Star AudioVisual offers personalized service to meet the individual needs of our clients. Our skilled Event Production experts become an extension of your team, creating cutting-edge systems that integrate every aspect of your overall vision. We offer unmatched design and technology to seamlessly blend your audiovisual systems with your décor.

Lombard, Illinois, US

Transdev North America is a private sector operator of multiple modes of transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services.

Bentonville, Arkansas, US

• Responsible for performing HR-related duties for 275 associates by being knowledgeable in the following functional areas: benefit facilitation, associate relations, compliance, engagement, talent development.
• Oversee associate recruitment, hiring, staffing, talent acquisition, development, succession planning, scheduling and provide guidance on execution of company HR programs and initiatives
• Lead and promote the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools
• Being the change agent to help transition to a new model of work using various methods by being a catalyst of change management through motivation, education, advocating and empowering
• Increased staffing from 89% to 105 % scheduled to demand that lead to an overall increase of over 15% in the Medallia scores for both customer and associate satisfaction
• Improved employee turnover from 120% to 85% over the course of 6 months

• Managed membership (new sales at 5%+ rate YOY retention at 90%+ rate YOY, and collections at 90%+ rate YOY) along with improved and increased ad sales for 3 publications with a 100% increase over 5 years
• Increased leads and surpassed requests for proposals of group bookings with a personal target of 15+ per month
• Enhanced relationship management for members, partners, municipalities, and key stakeholders in 5 counties
• Attended trade shows, festivals, events and networking functions for the Heritage Corridor market segments: Sports, Small Meetings, and Group Motor Coach
• Streamlined and reorganized revenue generation to help exceed sales goals by 30-50% YOY
• Chaired on various leadership and volunteer positions as:- Secretary for Tour Illinois consisting of 42 state-certified Convention and Visitor Bureau members for 4 years- Ambassador - Joliet Chamber of Commerce and.

• Oversaw the human resources functions and operations of a 3-Star limited-service hotel with 119 suites with a staff of 25+ employees on various shifts and departments
• Conducted all human resources functions including full cycle recruitment, payroll processing, benefits, training, and recordkeeping for entire hotel
• Controlled revenue management to optimize growth through an increase in the average daily rate and occupancy percentages
• Streamlined budgeting, forecasting, and departmental cross-training to help reduce 80-120 labor hours per week
• Handled contracts with client/vendor relations including outside staffing and laundry companies
• Institutionalized excellent customer service practices resulting in achieving an award for being in the top 10% of all Chicago Hotels on TripAdvisor

• Orchestrated the opening and policymaking of a new 4-Star, full-service, 216 room upscale boutique hotel with 9000 sq. ft. of meeting space and 150 employees
• Performed all departmental Human Resources functions through full cycle recruitment, employee relations, compliance, benefits administration, payroll processing and compliance
• Conceptualized and developed employee job descriptions along with departmental guidelines for each department
• Headed payroll processing, benefits administration, training, FMLA, workers compensation, unemployment claims, employee investigations and recordkeeping for entire hotel
• Responsible for budgeting and forecasting payroll expenses to help achieve a savings of over $1,000,000 over 5 years

• Orchestrated the opening and policy-making of a new 130 room mid-market hotel in Downtown Chicago with a staff of 30 employees through the housekeeping and laundry departments
• Developed and implemented the overall quality assurance program for the hotel and was responsible for ensuring the property was always at their 100% hotel standards
• Performed all departmental Human Resources functions including recruitment, hiring, training, on-boarding, termination along with employee relations and compliance
• Responsible for payroll, benefits distribution, training, and recordkeeping for entire housekeeping department
• Coordinated the completion of special projects and resolution of maintenance issues
• Developed and implemented an Excel-based system that reduced purchase order times by over 50%

Master Of Arts - Ma, Training And Development

Master Of Business Administration - Mba, Public Administration

Master Of Business Administration - Mba, Human Resources Management

Bachelor Of Science - Bs, Hospitality Management