Product Marketing Manager for the new Sqalia BPA solution. My 1st goal is to launch and support globally this new offer.Sqalia BPA is a Cloud Native, state of the art BPA solution built around and with AI.Designed to manage and optimize processes continuously, with efficiency and agilty by business people, a very simple way with the help of generative AI. Sqalia BPA increase customers', agents' and process managers' satisfaction while reducing operating costs.

Photography is my creative and artistic "breath", I like to share my emotions."Look around you, the world is beautiful" is the way I present my work: landscapes, trees, animals, birds, macro-photography, flowers & plants,... everything is beautiful, with a personal "eye" to discover and show pareidolia all around me.I expose my photos on different places, alone or with other photographers, always with great feedbacks.Visit my web site: www.danieljallaisphoto.com

Customer Decision Hub Specialist, Pega's offer for 1:1 interactions between brands and their consumers in true real time across all channels simultaneously (do not say "marketing automation", it's far more than this!) and NBX (Next Best customer eXperience) all over the customer's life cycle.In addition to internal and customer evangelization, I have a specialist pre-sales role, team working with sales, pre-sales and CSMs.Competitive Intelligence support in Europe during sales… Show more Customer Decision Hub Specialist, Pega's offer for 1:1 interactions between brands and their consumers in true real time across all channels simultaneously (do not say "marketing automation", it's far more than this!) and NBX (Next Best customer eXperience) all over the customer's life cycle.In addition to internal and customer evangelization, I have a specialist pre-sales role, team working with sales, pre-sales and CSMs.Competitive Intelligence support in Europe during sales and RFI/RFP processes. Show less

Customer Decision Hub in one of Pega’s product lines dedicated to customer engagement, (re)decisioning NBAs instantly and simultaneously on all channels (in/out, human/digital) and designed for business users.· EVANGELISATIONCustomer and partner evangelisation.PR Certified.Lead and present public webinars or customer presentations, alone or in a 2 voice way.Demonstrate limits of over-used segment based campaigns and benefits to get from a centralized, true real-time… Show more Customer Decision Hub in one of Pega’s product lines dedicated to customer engagement, (re)decisioning NBAs instantly and simultaneously on all channels (in/out, human/digital) and designed for business users.· EVANGELISATIONCustomer and partner evangelisation.PR Certified.Lead and present public webinars or customer presentations, alone or in a 2 voice way.Demonstrate limits of over-used segment based campaigns and benefits to get from a centralized, true real-time & individualized customer engagement solution."Seed minds" with impactful images and simple explanations to convince about new offers.Communicate to create and manage my own brand within Pega and to partners.· ENABLEMENTInternal enablement on this offer apart from all other Pega’s ones.Partner enablement.Present typical use cases or imagine ones showing their opportunity, value, market to customers and sales people.· CONTENT CREATIONCreate new content to use with specific personas and companies.Create scripts and stories of webinars, customer presentations and demoes.· COMPETITIVE INTELLIGENCECreate & run "actionable" internal competitive intelligence documents & webinars where teams can immediately project themselves intoGive confidence back to sales teams against main competitor, demoing and demonstrating differences and unique value.Define strategy and GTM of these internal events to be as efficient as possible. Show less

On my own proposal, I take over Einstein products (Salesforce products based on Artificial Intelligence across all clouds) in France and Europe.· EVANGELISATIONExplain AI and its value to business going away from fears & phantasms with "Augmented Intelligence", "Super Coach", "Pleasure Feedback"... images. Engage with customers to drive their innovation with and around their Salesforce implementations.· ENABLEMENT and POSITIONINGEarly Einstein Pathfinder:… Show more On my own proposal, I take over Einstein products (Salesforce products based on Artificial Intelligence across all clouds) in France and Europe.· EVANGELISATIONExplain AI and its value to business going away from fears & phantasms with "Augmented Intelligence", "Super Coach", "Pleasure Feedback"... images. Engage with customers to drive their innovation with and around their Salesforce implementations.· ENABLEMENT and POSITIONINGEarly Einstein Pathfinder: internal Sales and Management enablement on "what is AI and its value".WW award winner on number of internal Einstein enablement meetings (by far!).Solve a "long lasting dilemma" about positioning and pricing of 2 "almost the same but different" Einstein products.Internal short presentations during weekly sales teams to create pipe.Sales Engineer team lead on AI.· AI IN ACTION WITH CUSTOMERSPresent and adapt use cases to customers, "start with data you have and extend" approach.Lead pilot projects with some interesting "discoveries".Develop demoes and demo scripts to highlight AI’s use and value.· CONTENT AND EVENTS Create presentations for internal enablement, to partners or customers and for events.Present in front of large audiences (Dreamforce, World Tours…), some with my own presentations.Demo during keynotes.Big customers’s large international event in Dubai on ideation and innovation: help to build agenda, design and manage some key workshops and presentations. Show less

Back in the Solution Engineer organisation to work on very large transformation deals: impactful projects to transform companies and help them being agile, customer-centric, omni channels.In this role, I am within a team made of sales people and other SE focusing on functional aspects, business advantages, benefits while I focus on "delivering these promises to take full advantage of Salesforce".In other words, with both IT / Technical and Business people, I help 1st ones to go… Show more Back in the Solution Engineer organisation to work on very large transformation deals: impactful projects to transform companies and help them being agile, customer-centric, omni channels.In this role, I am within a team made of sales people and other SE focusing on functional aspects, business advantages, benefits while I focus on "delivering these promises to take full advantage of Salesforce".In other words, with both IT / Technical and Business people, I help 1st ones to go beyond technology to reach business challenges and 2nd ones to reach their business goals using technology with the help of IT people.Still understanding and in love of technology (geek a day... geek forever!), I use this knowledge to understand deeply customer’s environment and pains to define solutions and architectures.Win a super big deal (9 digits deal!): show offer value to Business people, agility & efficiency to IT / Technical people, making them best friends (again?). Show less

Onboard new and support existing ISVs (software companies developing applications published on the Appexchange) to be successful TOGETHER: if they do not sell, I do not get anything!My role is to help them to get benefits from Salesforce's cloud environments to build added value applications our customers will love to use... and will continue to use because there is a clear vision and roadmap.How? Understanding their business and needs; proposing solutions, approaches… Show more Onboard new and support existing ISVs (software companies developing applications published on the Appexchange) to be successful TOGETHER: if they do not sell, I do not get anything!My role is to help them to get benefits from Salesforce's cloud environments to build added value applications our customers will love to use... and will continue to use because there is a clear vision and roadmap.How? Understanding their business and needs; proposing solutions, approaches and architectures; explaining best practices, functionalities, new features; helping to solve issues… Show less

A very innovative offer to continuously improve efficiency at all company levels with tools measuring how decisions and actions impact employees’ engagement, health and results.· THE PROJECTHelp management to become conscious of these impacts, to identify and address over-stressing actions, attitudes and managers. The better all employees feel, the better and more successful the company is.· DESIGNER, CREATOR and VALUE FINDER OF THE PROJECTInvent a new way to… Show more A very innovative offer to continuously improve efficiency at all company levels with tools measuring how decisions and actions impact employees’ engagement, health and results.· THE PROJECTHelp management to become conscious of these impacts, to identify and address over-stressing actions, attitudes and managers. The better all employees feel, the better and more successful the company is.· DESIGNER, CREATOR and VALUE FINDER OF THE PROJECTInvent a new way to aggregate, use and manipulate data using "Significant Values".Define an impactful, color based, easy to understand way to present results & tendency vs objectives.Define strategy, value and opportunities, based on market research and creative thinking.Create added value & presentation documents, pricing models, pitch, mockup, business plan, logo…Design functional & technical analysis, UI/UX, use-cases, models, algorithms, use of AI ‘already in 2014)… Show less

PBS holds a large set of products managing data related to customers to analyse, aggregate, understand, summarize, display results at individual as well as group level. Build and lead a cross product lines engaging & memorable presentation and "run the show" in front of a large group of bank and insurance CxOs in Morocco, collaborating with marketing, partner, sales, management to provide this fantastic experience for our attendees.Lead answers to 5 RFPs; manage to solve 2 long… Show more PBS holds a large set of products managing data related to customers to analyse, aggregate, understand, summarize, display results at individual as well as group level. Build and lead a cross product lines engaging & memorable presentation and "run the show" in front of a large group of bank and insurance CxOs in Morocco, collaborating with marketing, partner, sales, management to provide this fantastic experience for our attendees.Lead answers to 5 RFPs; manage to solve 2 long lasting critical issues for major customers; learn 3 product-lines and propose new ways to integrate them together.Convince to change the way to present offers (value rather than products).Global reorganization’s damage, hiring manager (SEMEA leader) fired, his manager (WW but NA sales leader) fired, LIFO… Show less

eGain is Garter's magic quadrant's leader for Web Customer Service providing omni-channel customer service solution supporting social, email, phone (with strong integration with Cisco UCCE), web & video chat, SMS, fax, letter, cobrowsing, web self service interactions… based on a multi-lingual knowledge base.1st SE in the new French subsidiary, working with large banks and insurances and in-boarding local partners.

Business Activity Monitoring (BAM) leading company with 180 customers WW (including top 5 WW banks).
· MISSIONPrepare launch of the new BAM product, a game changer offer including innovative concepts like bi-temporality, a smart UI/U.Finalize 1st GA release.Team work with Top Management, Marketing and Sales teams to launch the product.Close work with the CEO advisor to test and validate new approach with customers and prospects.The new product was almost… Show more Business Activity Monitoring (BAM) leading company with 180 customers WW (including top 5 WW banks).
· MISSIONPrepare launch of the new BAM product, a game changer offer including innovative concepts like bi-temporality, a smart UI/U.Finalize 1st GA release.Team work with Top Management, Marketing and Sales teams to launch the product.Close work with the CEO advisor to test and validate new approach with customers and prospects.The new product was almost technically ready, including innovative concepts (bi-temporality) and a smart UI/UX. · PRODUCT MARKETING ACTIVITIESCreate Pitch.Define Key messages.Design and create 1st call decks, other presentations and sales tools.Propose Pricing & Licensing models to company’s owners.Write Demo scripts.Define Sales strategy.Sales & Pre-Sales enablement.Onboarding of Early bird customers… Show less

Both on CRM and non-CRM opportunities, internationally with 23 Sales and 12 Pre-Sales in France, Spain, Italy, Portugal and Emerging Markets (North & South Africa, Middle-East, Eastern Europe, Russia).Recognized expert on security, data privacy, governance, integration, global WW network optimization, performances, data residency… Trusted contact and advisor to C-levels, executives, IT managers and partners.Direct and very frequent relationships with Product… Show more Both on CRM and non-CRM opportunities, internationally with 23 Sales and 12 Pre-Sales in France, Spain, Italy, Portugal and Emerging Markets (North & South Africa, Middle-East, Eastern Europe, Russia).Recognized expert on security, data privacy, governance, integration, global WW network optimization, performances, data residency… Trusted contact and advisor to C-levels, executives, IT managers and partners.Direct and very frequent relationships with Product Managers.Speaker at Dreamforce or other public events and during WW internal events.Best WW pre-sales contribution with $11.5M in FY12 ($10M in FY11)!Work with procurement, legal & IT teams on security & data privacy topics during contract negotiations. Show less

Pre Sales expert on Salesforce.com's Cloud platform underlying all "Core" solutions: privacy, performances, availability, disaster recovery, authentication, integration… using Point’n Click (aka "no code") or code, in France, Spain, Italy and Portugal.Presentations, workshops, answers to RFI/RFP, marketing events, in-depth presentation days, handovers with Professional Services and partners, speaker during international internal events or Dreamforce.

Convince about value and benefits of the new Cloud Computing concept (in 2006!).Pre-Sales selling both CRM and non-CRM applications on all business domains (industry, retail, finance, banking...).Awarded in September, 9 months after having joined.

Consulting on architecture and how software can solve business needs: internal architecture of information systems and applications, ASP and very light client deployment (including load balancing and load tests), system virtualization, Open source tools… for several companies.

· AUDITOrganization and Technical audit, partly in Moscow. Objective: get monthly key figures on 5th of next month instead of 20th.
IT system audit with in depth analysis of existing applications, interactions, data flows and systems.
Sales, procurement and logistic organizations review Define new cost price calculation and new objectives for buyers and sales according to management’s objectives.· PROPOSED CHANGESRemoval of some packages.Data flows… Show more · AUDITOrganization and Technical audit, partly in Moscow. Objective: get monthly key figures on 5th of next month instead of 20th.
IT system audit with in depth analysis of existing applications, interactions, data flows and systems.
Sales, procurement and logistic organizations review Define new cost price calculation and new objectives for buyers and sales according to management’s objectives.· PROPOSED CHANGESRemoval of some packages.Data flows optimization to be more efficientArchitectural changes"Quick Wins" to save hundreds of thousands dollars per year with a better business efficiency as initial steps to the new solution. Show less

Software editor of specialized retail solutions deployed in 20 countries.Take ownership of one of these solution developed in a "not-so-integrated" BU, dedicated to specific retailers.· BU and CUSTOMER MANAGEMENTCreate catalog, price-list, sales documents and sales / deliver / deployment processes integrated within the group.Visit all existing customers, renew old hardware, add new offers.50% turn over growth during 1st year.Win new big customer RFP (5x bigger… Show more Software editor of specialized retail solutions deployed in 20 countries.Take ownership of one of these solution developed in a "not-so-integrated" BU, dedicated to specific retailers.· BU and CUSTOMER MANAGEMENTCreate catalog, price-list, sales documents and sales / deliver / deployment processes integrated within the group.Visit all existing customers, renew old hardware, add new offers.50% turn over growth during 1st year.Win new big customer RFP (5x bigger than my installed base) with a very innovative offer I designed.Launch customer club, organize 1st sessions, including logistics.· PRODUCT RENEWALRetro-document existing offer to get a global and detailed view of nice, useful and not used anymore capabilities and processes.Design new offer taking benefit of business knowledge Add many innovations, new modern UI, new capabilities… for a higher business value to customers. Show less

This position was created from my own initiative to fulfill a missing international role.A Technical Product Marketing role with sales, customers, Labs.. direct relationships, a fantastic experience!· PRODUCT LAUNCHA very innovative Java / J2EE development environment based on models and using patterns to generate customizable code.Member of a World Wide team in charge of the launch in Europe. In 2 years in my region, I won the highest number of customers… Show more This position was created from my own initiative to fulfill a missing international role.A Technical Product Marketing role with sales, customers, Labs.. direct relationships, a fantastic experience!· PRODUCT LAUNCHA very innovative Java / J2EE development environment based on models and using patterns to generate customizable code.Member of a World Wide team in charge of the launch in Europe. In 2 years in my region, I won the highest number of customers WW.International team work with EMEA Sales, Pre-Sales and their management to support product launch.Sales enablement with the two EMEA Sales directors managing 40 sales reps.Present and demo during events and exhibitions all across Europe.Engage customers in Pilot and Beta Testers programs.Train 1st customers.· INTERNATIONAL CROSS TEAMS PRODUCT LINE RESPONSIBILITY"Development and Integration" product line with a multi platform 4GL environment (Uniface), a Workflow / process manager (OptimalFlow), a portal (OptimalView) and the new Model Driven, Pattern Based Java/J2EE development environment (OptimalJ).Cross functional team work with PM, PMM, Labs, Sales, Pres-Sales, Marketing.Manage, support, coach & train 24 pre-sales in 22 EMEA countries.Organize and run 2 training sessions twice every year on new product versions.Support and demo on customers’ sites all over Europe. Show less

Pre-Sales on Uniface (multi-platform 4GL development tools).European expertise on JTi (very light client similar to Citrix) deployment, AS/400, Tuxedo and Web Services integration.Active collaboration to world wide sales support team : Internal beta tester for OptimalJ, chosen by the development labs (7 people chosen world wide).Win a huge new customer’s RFP in a new market (retirement and health insurances) with an innovative answer.

Company providing dedicated hardware + software + telco solutions to mobile sales rep.Analysis and design of the applications’ general architecture (specific development as well as packages), mobiles, modems, communications and processing servers (multi-tasked systems even under DOS), integration with customers’ main system.Recruitment and management of the development team (up to 12 developers).Presentations to customers, answers to RFPs, Pre-Sales activities.In charge of… Show more Company providing dedicated hardware + software + telco solutions to mobile sales rep.Analysis and design of the applications’ general architecture (specific development as well as packages), mobiles, modems, communications and processing servers (multi-tasked systems even under DOS), integration with customers’ main system.Recruitment and management of the development team (up to 12 developers).Presentations to customers, answers to RFPs, Pre-Sales activities.In charge of Innovation. Show less