Provided training to teammates on negotiations, consultative selling, and storytelling as a sales tactic.Set demos of software and achieved consistent show rate as well as 40% deal close rate.

Led the launch of a new ADA product line within two weeks, resulting in 10% more revenue per client.Led the development and launch of a quarterly employee wellbeing magazine for a client's internal wellbeing teams. This initiative resulted in a 45% increase in employee utilization of wellbeing resources and a 5% reduction in staff churn.Spearheaded the go-to-market strategy and communication for 15 successful client brand launches. Website traffic increased by 23% month over month for the first year.Launched weekly podcast & daily newsletter (content marketing strategy) - Increased customer engagement by 15%.Lead full cycle sales process, including contract negotiations, renewals, and new customer accounts.Streamlined product development (agile methods) - Reduced start dates by 50%.Provided strategic insights on customer demand, pricing, and product offerings to leadershipPresented strategic marketing plans & goals to key stakeholders.

Managed a thriving community of 450 participants, leading an 8-person staff and 200 volunteers in weekly program development and delivery.Led the successful pivot of a 2020 summer program to a fully virtual product launch, engaging 300 participants in a new online experience.Managed the virtual program experience (300 participants) by securing technology partners, establishing breakout groups, and recruiting & training group leaders.Developed and executed a comprehensive marketing campaign to launch a new virtual camp and associated pricing structure.Relaunched a week-long in-person summer camp (2021), ensuring a smooth transition back to pre pandemic operations. Attendance grew by 38% from previous yearsBuilt marketing campaigns that increased volunteer recruitment by 45 (20% growth) over two years

Responsible for coordinating weekly programming for 200 participants. Key responsibilities included ensuring a consistent curriculum, teaching, scheduling the weekly volunteer team of 55, and editing videos for use in weekend services.Successfully launched brand new midweek programming within 30 days of starting. Recruited and trained a new team of 12 volunteers for the program, ensuring proper attention to policies and procedures.Recruited and developed volunteer team of 25 to 55 weekly volunteers. Partnered with IT to begin a new volunteer process system. Ensured complete and accurate transition of information from the old system to the new system.Resolved communication issues between volunteers, parents, and children by leading and encouraging volunteers to communicate with parents more openly to foster healthy relationship building.Identified where volunteers were in mismatched assignments, moving them to roles where their skills were better suited.Lead a 15-person team to plan and execute an offsite summer camp for 400+ children annually. Organized and directed 60 volunteers. Responsible for marketing, transportation, meals, health and safety, games, and programming.