Dan Anderson Email & Phone Number

Mountain View, Ca, Us

Accountable for driving the full program lifecycle of the Cloud Sales Forecasting Platform, including business strategy, program governance, resource allocation, risk and change management, and cross-functional alignment to enable operational efficiency, simplified business processes, and scalable growth• Led the end-to-end scoping, development, and launch of a forecasting platform for a $XXB subset ofGoogle Cloud products, enabling the transition out of spreadsheets and into the main platform• Utilized historical data to identify, quantify, and improve areas of inefficiency in forecast entry andmanagement, resulting in an 80% reduction in time spent by field reps and managers; developed KPIsto baseline and objectively measure improvement over time• Leveraged AI to design smart-forecasting functionality (i.e. predictive modeling, historical insights,customer interaction analysis, etc.) to improve accuracy and win rate (implementation in-progress)• Facilitated executive (VP+) alignment sessions to gain consensus on strategic priority, socializeroadmaps, and cement objectives and impact• Influenced and coordinated with teams outside the scope of sales forecasting (product, customeroperations, engineering, etc.) to ensure unity of purpose and secure cross-functional collaboration• Managed risks and issues that arose during development and implementation of the platform, including multiple RIFs, shifting business strategies, and technical blockers, all while maintaining on-time delivery

Mountain View, Ca, Us

Led a team of 6 that implemented over 37 projects in Revenue-to-Cash Operations which collectively enabled over $1 Billion of increased revenue, cost reduction, and regulatory fine avoidance• Developed and implemented the execution strategy for the team, including the prioritization of work,resource allocation, stakeholder influence, risk management, and individual coaching and enablement• Regularly met with and presented to finance executives to gain buy-in on areas of focus,multi-year roadmaps, project prioritization, and cross-Google strategy• Led an initiative to save $XXXM in card fees per year; regularly secured VP buy-in on process design strategy, implementation approach, and timeline• Influenced and drove alignment with leaders in cross-functional areas (product, sales, engineering, etc.) to enable unity of vision and proper levels of partnership• Set the vision for and sponsored the development of an internal prioritization, capacity,and workflow tool for a 180-person team• Coached each team member with a tailored approach to maximize impact, resulting in the turnaround oftwo low performers and the promotion of a high-performerHighlights of team's projects• Led the migration of Google Cloud customers from one financial entity to another, including theoperational design and testing to enable a new business model and $XXXM in annual revenue• Implemented e-invoicing processes in 4 countries to comply with regulatory guidelines and prevent$XXXM in fines and lost revenue• Implemented foreign exchange surcharges for Ads customers in two LATAM countries to prevent $XXXM in losses from currency manipulation• Designed and implemented an automated refund journey for X.XM Google Stadia customers upon its deprecation• Implemented a victim assistance program for users who had been scammed by Google Play gift cardfraud, increasing eligible users by 200%• Managed a 21-person vendor team that executes finance testing of over 160 projects per year

Mountain View, Ca, Us

Led the design and implementation of a new Tax Onboarding, Withholding, and Reporting platform forGoogle’s revenue partners (i.e. app developers, YouTube creators, etc.) to enable the operationally scalable and compliant payment of US and Global Withholding Tax and an annual cost savings of $XXXM• Led the gathering of business requirements for the platform for several workstreams, including localtax law compliance in 6 countries, external user functionality, and back end operational design• Designed and executed end to end UAT and production testing of the new platform• Led monthly workshops with senior leaders to align on scope, timeline, risks, and challenges• Coordinated and negotiated timing and priority of implementation across multiple teams; secured buyin from finance leaders amidst other initiatives with similar levels of impact and change• Planned and obtained approval for the annual OpEx spend needed to support the new platform

Toronto, On, Ca

• Led a team that owned the assessment, redesign, and implementation of 26 branch-centric processes to enable completion by digital and out of footprint customers, reducing end-to-end lead time by up to 90%• Built and maintained a model to track online deposit account declination metrics; collaborated with fraud, technology, marketing, and compliance partners to identify and design changes that led to a 46% improvement in approval rate• Managed several aspects of the bank’s operational COVID response, inclusive of workforce planning, money movement policies, fraud controls, and process design• Designed and implemented a retargeting strategy for customers that abandon online applications, resulting in a 34% improvement in post-approval funding rate• Managed the 30 day satisfaction survey for online deposit account applications and corresponding data to measure NPS, and utilized customer feedback to inform product and process improvements• Developed and managed changes to CD product parameters that led to a 15% improvement in advertising efficiency• Built business cases to justify and secure funding for changes to the online deposit account application platform, including customer security and authentication, funding limit increases, and multi-product selection among others• Led a cross-functional team that aggregated controls across the deposit product lifecycle and identified key opportunities; collaborated to design a risk management framework for centralized ownership by the line of business

Toronto, On, Ca

• Led the operational implementation of the bank’s digital mortgage application platform (Blend); coordinated with various stakeholders to ensure a smooth pilot and optimal customer experience, achieving an NPS of 9.2 and an average clear-to-close time of 22 days• Managed a workforce and capacity planning initiative, resulting in an annual labor savings of 10% within the mortgage operations group through redesigned processes and elimination of non-value added tasks• Reduced vendor spend by 12% through designing an invoice validation solution that allowed for better tracking of mortgage origination expenses• Designed and implemented “guardrails” around the way the business manages active-status pipeline loans, resulting in a 33% reduction in the occurrence of closing dates being pushed back and improved status monitoring• Helped design the incoming file quality process for mortgage applications that improved the occurrence of complete files by 200% and reduced end-to-end lead time by 25%• Managed the remediation of funds to customers as a result of various process gaps; mapped out the process by which accounts are reconciled, and implemented changes that allowed for greater transparency and monitoring

Chicago, Illinois, Us

Professional Services Firm – Enterprise Lean TransformationLed several Lean Six Sigma focused work streams to evaluate the company’s operating model that generated $15MM of an annual run rate savings of $56MM through process and labor optimization. Designed and facilitated current and future state value stream mapping workshops with C-level executives to identify and mitigate operational waste and high spend areas. Worked side-by-side with those “doing the work” in various geographic regions to define standardized processes across business segments. Educated the client on Lean Six Sigma principles and methodologies to help implement a culture of continuous improvement. Helped develop a dynamic business case excel model to calculate various factors and empower the client to take ownership of process improvements in the future. Created a detailed implementation plan for a phased deployment approach of various improvement initiatives that included both process and technology changes.Multinational Food Distributor – Regional Warehouse Productivity BlueprintPlanned and led the productivity blueprint of a distribution center that identified $700K in savings through the evaluation of employee utilization, methods, and performance. Redesigned employee work methods to align to industry best practices. Audited the engineered labor standard to determine inaccuracies and mismatched staffing needs.

Chicago, Illinois, Us

Top 4 Credit Union with $12B in Assets – Operations and Account Servicing RoadmapIdentified 16% labor savings and average lead time reduction of 40% in the account servicing and deposit operations groups through process mapping, demand and production balancing, mistake proofing, and waste elimination. Led the creation of customer journey maps that overlapped member pain points, interaction scenarios, technology integration, and operational insights to prioritize investments by both business value and customer experience. Outlined a roadmap for improvement realization that included process change, BPM implementation, CRM redesign, and various automation efforts. Educated and trained the client on process improvement principles and methodologies to help implement a culture of continuous improvement. Redesigned the organizational structure of account servicing and deposit operations personnel to align to customer-centric value streamsProfessional Services Firm – HR Capacity PlanningDesigned an activity based costing model to quantify the value of labor in different areas of the internal shared services department, including finance, operations, recruiting, and talent management. Created a dynamic capacity planning model that simulated various scenarios to anticipate the number of employees required for future job tasks Contributed to an overall future cost avoidance of 25% based on anticipated firm growth and projected excess hiring.Internal Project – Lean Center of Excellence and Consultant Training Course DevelopmentHelped establish the Lean Center of Excellence which functions as the internal thought-leadership authority, develops standardized project approaches and SOPs, and determines future Lean Six Sigma growth strategy for the firm. Compiled a self-study video course for consultants participating in Lean Six Sigma projects. Facilitated multiple training sessions on Lean Six Sigma principles and its applicability to consulting engagements.

Chicago, Illinois, Us

HVAC Usage Optimization Company - Lean AssessmentPerformed a current and future state lean assessment on a service delivery process that identified $7.1M-$13.0M in cost savings over 3 years and resulted in a 50% reduction in lead time, 40% reduction in cycle time, and a 42% reduction in delays. Was specifically responsible for conducting interviews and building value stream maps to discover redundant processing, rework loops, and other non-value added activities. Also facilitated a future state workshop that alone identified $1.0M-$2.1M in savings over 3 years through improved labor utilization, and built a roadmap of key projects for realization that included implementing a data warehouse, redesigning a customer system interface, and overhauling an outdated sales process.Multiple Food and Beverage Distributors - Engineered Labor Standards DevelopmentDeveloped engineered labor standards for selection and loading operations to define productivity expectations for multiple clients. Utilized multiple methods of development including both excel-based KVIs and discrete calculation with FLEXdls software to ensure accurate and fair implementation. Also designed a kanban system for slot replenishment at one location in the absence of a comprehensive warehouse management system.Large Global Retailer - Back Office and Maintenance Utilization and Productivity StudiesDesigned and led in-store utilization studies to capture frequency and duration of various tasks. Studied process variation by location and identified and measured non-value added activities to lay the groundwork for future role consolidation.

Irving, Texas, Us

• Communicated with suppliers and manufacturing facilities in the United States, Brazil, France, and China to standardize shipping containers and parts presentation methods• Completed Total Cost of Ownership models to recommend suppliers from an overall systems perspective• Earned Lean Six Sigma Green Belt Certification

Arlington, Va, Us

• Led a business process simplification initiative to optimize packout operations that resulted in a 30% reduction of variability, 50% reduction in waste, and improved methods of communication• Worked on cross-functional teams to redesign and implement a new functional layout for an existing assembly area to support facility expansion efforts• Achieved Raytheon Six Sigma Certification • Holds and maintains an active Department of Defense Secret Security Clearance

Carmel, In, Us

• Led and completed multiple projects that resulted in over $50,000 in annual cost savings• Created and executed a material handling plan (PFEP) for a mixed model assembly line using 5S methodologies• Led the move of an assembly line to another area of the plant to improve labor utilization• Participated in two Rapid Improvement Events and was responsible for evaluating, developing, and executing line balancing and standard work

Peoria, Illinois, Us

• Assisted in teaching and application of Engineering Drafting Software such as AutoCAD and Pro/ENGINEER (class achieved an average grade of an A)• Facilitated the operation and use of manufacturing equipment such as CNC Machines, CMM, Machine Vision, Lathes, and Injection Molding Machines (class achieved an average grade of an A)