Daniel Botz, Pmp Email & Phone Number

St. Louis County, Missouri, United States

Cedar Falls, Iowa, United States

Project Manager for Outdoor Music Venue construction, funding and amenities project.s

Greater St. Louis Area

Saint Louis, Mo

Saint Louis, Mo

Responsible for on-boarding new customer the client’s environment to MTM’s Nimsoft and Goliath managed services monitoring solutions. • Coordinates client and company management and technical resources. • Develops and implements communication, resource, risk and issue plans as well as project schedule.o Facilitates kickoff meetingso Communicates solution status and manages expectation to clients and internal teamo Conveys work plan tasks to technical personnelo Documents project informationo Ability to communicate to individuals and groups of people of 10+ individuals. Ability to clearly communicate to all levels of management.o Establishes timelines, detailed reports and executive summaries.o Provides detailed notes to team to ensure a seamless client experience across all company functions.• Demonstrates awareness of actions and attitude that instills a positive, seamless client experience as well as pride and confidence in the company’s ability to deliver the right solution to the client. • Takes ownership and responsibility and decisions and project outcomes. • Overcomes obstacles. Knows when and how to escalate problems for management attention. Identifies, prioritizes and remediates problems, including applying the correct technical resources to issues as appropriate. • Validates technical details. Applies structure and discipline to benefit implementation outcomes. • Able to multitask tasks and up to 6 projects at a time.

Greater St. Louis Area

Spearheads the Request for Proposal (RFP) process for MTM’s clients in Citrix Virtualization, Cisco Unified Communications and Cisco Network Infrastructure solutions. Manages IT consulting and implementation projects for MTM’s Contractor/Subcontractor Partners from initiation to invoice. Responsible for the implementation and ongoing management of MTM's Customer Satisfaction program. Managed operational requirements for multiple State contracts. Responsible for the retention and renewal of Sun maintenance contracts.

Greater Denver Area

Led training, customer service and contract compliance for high-volume contact center and $40,000.000 claims processing group. Identified performance improvement opportunities and facilitated, communicated and implemented solutions using process analysis and refinement of company application software to enforce process adherence.

Saint Louis, Mo

Responsible for managing $20MM+ in repair expenditures nationwide for computer products extended warranty provider. Install metrics systems to identify the steady state condition and track progress towards goals and managed to Key Performance Indicators (KPI). In Change Agent role, introduced a culture of continuous improvement. Introduced data reporting function to the Operations Department, compiling and analyzing data to inform and prioritize issues.

Mba, Business

Bsba, Marketing