Dan Boys Email & Phone Number

Bracknell, England, United Kingdom

• Working for a Fortune 100 Company that ranks in the Top 30 on the World’s Most Admired Companies, I was responsible as lead webmaster for the maintenance of approximately 300,000 web pages promoting 3M products and.
• Managed circa 450 website update Cases per annum raised in Salesforce by the business divisions, with resolutions inside agreed SLAs.
• Managed and coordinated large-scale updates (multi-locale) in JIRA with overseas developers contracted to Wipro and translators contracted to Lionbridge (ensured tone of the translations matched the intended product.
• Inline website editing (HTML/CSS/Javascript) and copywriting in IBM Web Content Manager and Websphere Portal CMS.
• Wireframed and developed corporate pages, deployed in Agile environment.
• Managed hundreds of vanity URLs and 301 redirects in EMEA region (e.g: 3m.co.uk/rail).

Southampton, England, United Kingdom

• As a member of the University's iSolutions team, I played a key role in expanding the functionalities and features of the University’s website in OpenText Teamsite CMS, based on the evolving requirements of.
• Developed workable solutions in the CMS by updating XML, XSL, CSS files based on new requirements and the University’s brand guidelines.
• Ran updates on existing University web pages with new components and templates before deployment to the live site.
• Managed htaccess file for vanity URLs, redirects etc.
• Bug fixing and supporting/training administrators and staff in creating and publishing new pages.

Reading, England, United Kingdom

• Responsible for the development, rollout and management of content (including copy, collateral, imagery and partner level permissions) within a portal for Symantec Partners and Distributors in OpenText Teamsite CMS for.
• Managed new content deployment and localisation process for partner resources related to products such as Veritas, Sygate, Vontu and Norton Antivirus, receiving ‘Standing Ovation’ awards for quality of work.
• Worked closely with product owners and marketers in EMEA and APAC regions to ensure content accuracy, correct permissions levels and collate post-launch feedback for future projects.

Farnborough, England, United Kingdom

• Responsible for overall planning and delivery of online strategies and web editorial for one of Europe’s biggest online male grooming retailers. Use of Pindar Screenpages CMS to maintain product information, voucher.
• Contributed to successful several campaigns around inclusion of new product lines.
• Reduced Pay Per Click costs by 10% without negatively effecting sales, by assessing CPA, keyword costs, quality score.

Farnborough, England, United Kingdom

• The lead Service Delivery Coordinator role oversaw the effective delivery of second line IT Support services across four Nokia R&D sites and approximately 1000 employees, ensuring hardware and software cases raised in.
• Thousands of second line support cases resolved to customer satisfaction, projecting a positive image for BI support team.
• Used inhouse Nokia CMS to build and maintain BI Support intranet site to encourage self-help, problem diagnosis, education and responsibilities.
• Teamwork helped IBM Nokia account to rank third in IBM Global Services performance in the UK.

Education record

Education record