As part of the UK Concrete Executive team leading the national team of technical managers for concrete production and customer technical support across 140 production sites. Overall responsibility for materials, mix designs and concrete quality compliance. Developing carbon reporting and reduction tools for the business and our customers. New product development. Responsibility for the national technician team and labs for the sampling and testing of concrete, aggregates and asphalt.

Heading up the sales team for ARDEX and DUNLOP branded construction products for supply into Builders Merchants, Specialist Construction Product Merchants and to Screeding Contractors.

Technical Services & Quality Assurance Leading the technical services department, QC/QA production laboratories, customer training academy and new product development process. Manufacturing and supply of market leading specialist construction products.• Leadership of the new product innovation process, tracking and review of incremental sales contribution of new products (<5 years old) – 6 new products successfully delivered in 2017.• Worked closely with sales and marketing to identify and promote technical advantages of products to distributors and end customers• Working directly with distributors to develop a new product range – 2 new products introduced to fill range• Management of compliance needs for ISO 9001 certification, Safety Datasheets & REACH compliance, Product Datasheets, CE marking (Declarations of Performance & Packaging stamp), VOC’s, Fire testing for Marine (MED) and London Underground certification.• Testing and data analysis to ensure the raw materials and products meet the CE marking and quality compliance needs for the full range of ARDEX products. • Initiated weekly quality review meetings with manufacturing and engineering teams improving efficiency and reducing scrap by 20%• Trouble-shooting of manufacturing and product performance issues• Updated the departmental processes for a team handling over 20’000 telephone hotline and email technical enquiries from contractors, distributors and specifiers, for underlying sales growth of 10%.• Restructured the quality department into shifts, coached the shift QC managers on the responsibilities of the role.• Delivered cross functional activities to improve training and product demonstration to customers and distributors.• Representation of ARDEX at trade shows, trade association events and technical conferences

Part of executive team, covering 50 production sites across 4 provinces. Built and managed innovation and new product development for business. • Delivered strategic vision focused on internal efficiency, yielding 2% increase in margin (2015).• Led product management initiative. Implemented value-added product (2015), delivering 11% increase in average selling price.• Set key performance indicators (KPI) and budgets. Reviewed monthly business financials, actions taken on costs, operations, spend, forecasts, pricing and product strategy with area general managers• Led quality management, supplier evolution, suppliers, raw materials control, mix design, and value-added product design, realizing $550M of annual revenue.• Served as visible leader in building successful health and safety culture, achieving industry leading frequency rate and 100% no lost time incidents.• Implemented supplier product performance benchmarking methodology, reducing cost by $1M (2015) after negotiation.• Worked directly with clients on project specifications, identifying best value product solutions / practices for business, client, and customer. • Implemented quality management system (ISO 9001-base), incorporating Lean principles and saving $4M+.• Led first-of-its-kind industrial demonstration in Canada, presenting new chemistry solution for construction industry, involving government, academia, consultants, and industry stakeholders. Long term testing of solution is underway.• Managed construction of $6M world-class state-of-the-art quality and product development laboratory, from Brownfield, bringing capital project in on time and on budget,• Worked directly with sales, production, and logistics teams, improving product quality, service, and delivery•Member of the technical committee of the Canadian Standards Association (CSA A23.1 Concrete)

Managed projects and implemented quality management, batching production, ERP software, and network solutions for Lafarge Ready Mix concrete operations.• Project managed implementation of integrated ERP / QA / Production software solution into Qatar business, reducing variable costs 5%. • Implemented secure VPN solution, permitting connection of high-value remote desert plants.• Increased value in local businesses by configuring product range to meet local market, customer, and production needs.• Managed risk by ensuring product compliance with national and other standards (EN, ASTM, ACI).

Provided leadership of QA / QC department for Southern UK Ready Mix business, including product quality, cost optimisation, and process control of 27 production sites with excess of 1M / m3 annual production capacity. • Rebuilt demoralised regional team, bringing new level of professionalism and credibility while reducing consequential costs 15% and variables 1%.• Project managed integration of independent business acquisition, with turnover of €13M, onto group standard systems. Achieved 3rd-party accreditation within 6 months.• Worked closely with customers, from concept and product specification to on-site delivery, generating value for Lafarge and end users.• Improved customer support and increased sales by training sales, production, and logistic teams on concrete technology.

Led multinational team supporting worldwide concrete roof tile production. ISO accreditation obtained for the site.• Delivered training to general management, sales, operations, and technical people, reaching 99% satisfaction success.• Development and technical transfer of "best practices" delivery 5% improvement in operational efficiencies.• Change-managed, recruited, and coached several international cross-functional teams of experts, across multiple locations / countries and cultures.• Influence direction of 3rd-party accreditation systems, teams, and testing facilities (UKAS, NAMAS, EN, ISO), generating additional revenue opportunities.• Led international performance projects. delivering €4M annualised savings.

DTI funded post-graduate training partnership scheme in partnership with Keele University.Academic research into industrial issues. In this case the explosive spalling of castable monolithic refractories based on CAC. Primarily for the metal, cement and incineration industries. Output - guidelines on best practice for industrial applications and PhD Thesis.

Brick and clay roof tile production.R & D, production improvements.