Daniel J. Email & Phone Number

Lowestoft, Gb

United Kingdom

A vital role within the senior management team overseeing strategic business initiatives from development to execution, assisting executives in decision-making and program management, improving organisational processes for efficiency and developing and monitoring KPIs to measure the effectiveness of initiatives and provide actionable insights to the executive team.Key ResponsibilitiesOversee strategic business initiatives, from development through to successful execution, under the guidance of senior leadership and department heads.Assist and communicate with executives in decision-making, programme management, and initiative implementation.Review, design, and execute improvements to organisational mechanisms.Improve current processes and optimise organisational procedures for efficiency and productivity.Develop and monitor key performance indicators (KPIs) to measure the effectiveness of strategic initiatives and operational improvements. Regularly review and analyse performance data to provide actionable insights into the Executive team

Remote

Responsible for the coordination and administration of sales activities within Payara. Working closely with Sales Managers and other sales staff to ensure that sales goals are met and that sales operations are running smoothly, Overseeing and reducing friction in the sales process, and being responsible for the processes, tools, and technologies that support the Sales and Marketing teams. A key role in ensuring sales teams are able to contribute to business growth in line with company targets.

Provide overall system, administrative, and data management support to the internal sales team.Optimise the sales process to reduce frictionCreate dashboards to analyse the effectiveness of people and process through data reportingEnsure compliance across the sales processDocumentation of cross-functional and sales team processesContribute to business growth in line with company targetsContinuous self-development of Payara knowledge and internal best practice

As a Revenue Operations Coordinator for a hyper-growth startup, I am responsible for building systems and processes to develop a best-in-class sales operations strategy. I serve as a liaison between sales and other revenue operations team members, ensuring efficient and effective communication and alignment of strategy and processes across teams.In my role, I am responsible for global sales operations, empowering sales representatives to meet their OKRs while driving the business forward to meet agreed business goals. Additionally, I was in charge of Customer Success Operations, implementing systems to reduce friction in the customer journey and utilizing data to inform senior management decisions.I was a Hubspot super admin and key tool owner, with a deep understanding of Hubspot reporting and workflows, creating bespoke solutions to meet business requirements. I also program-managed the implementation of Chilipiper, enabling fast and efficient booking of Sales Meetings for Account Executives and integrating the tool within the current tech stack and Hubspot CRM.I successfully led the implementation of Salesloft, improving speed to lead and outbound capabilities within the Sales Team, and integrating it into the current tech stack. Additionally, I implemented Quatapath for the Sales rep's commission and validation, ensuring accurate and visible commissions for the sales team and managers, saving managers hours of time on manual reconciliation and calculations. Additionally, I also have hand on experience with numerous SAAS-related tools for a go-to-market team including customer success tools such as ChurnZero.I have a proven track record of effectively translating business requirements into scalable, efficient solutions for the marketing team.

Glasgow, Scotland, United Kingdom

Responsible for the overall collection, analysis and reporting of sales‐related data;creating both standardised and custom reports, conducting quantitative sales and successanalysis, and providing support for assessing data integrity. A key part in developing standardised tools, methodologies and business processes aimed at improving operational efficiency for Sales Operations.A key part in developing standardised tools, methodologies and business processes aimed at improving operational efficiency for Sales Operations.A Key part of implementing Tableau and creating reports and dashboards via ETL and other data sources.Super administrator for HubSpot, the CRM for the company and primarily responsible for sales reps and reporting, including validating commissions and building custom dashboards and reports for managers and c-suite. and creating workflows.Built a commission model for the sales reps and processes involved in reporting and validating commissions. Utilised the company CRM (HubSpot) to assist in reporting and validation. Communicating commission information to HR for payment. Writing custom SQL queries to answer business questions and provide insights to c-suite. Creating custom python scripts for data analysis and data visualisation and automation of cleaning data, streamlining repetitive company processes.Creating python scripts for web scraping and basic ML concepts.

Glasgow, United Kingdom

Responsible for providing demonstrations of the Class For Kids platform to prospective children’s activity clubs. Presenting how the platform can reduce their admin tasks and consolidate current workflows into one system allowing the club to focus on the business rather than in the business. Onboarding and helping the club use the product to maximise their club's revenue and processes.A Consistent top performer of the Sales and Activations team bringing on over 600 clients.Developed the demonstration process to be more efficient, increasing MMR for the company month on month.Managing pipelines of both prospective customers and onboarding new clients.Maintain extremely high product knowledge to help prospects and customers maximise their use of the system.Educating customers in best practices to optimise their business as experts in the industry to enhance their business and meet their business goals.Led and designed the implementation of new ways of recording and tracking staff performance via Google Sheets, Calendly and Zapier.Harnessed my IT and Spreadsheet skills to overhaul performance tracking, allowing for better implementation of company resources through greater insight.Work as part of a cohesive team in a productive SAAS company. Voluntarily set up weekly fitness sessions for staff during my own time and delivered in unused office space to enable staff to exercise for free during lunchtimes.

Dorset, Uk

Co-Founded Kiss Fitness (UK) Ltd in June 2011 with the aim of providing a comprehensive personal training service, including group exercise.Planned and designed business from scratch including the business plan, competition research, marketing and promotion, procedures etc.Commissioned logo and built the brand including the website. Delivered the bulk of the personal training sessions reaching a turnover of 45k in 3 years, stealing market share and dominating the local area for the mobile personal training niche.Delivered over 4000 mobile personal training sessions at clients homesProviding Group Exercise sessions and courses including Bootcamp, Circuits, Boxercise, Suspension Training And more. Recruited more personal trainers to meet demand and employed them within new territories.All day to day activities required for running a business including booking, accounts, payroll, PAYE, pensions, marketing, writing procedures and maintenance of equipment and vehicles.

Sherborne, Dorset, Uk

Unique opportunity of being part of a pre-opening team for a brand new leisure facility responsible for the fitness suite and class programmeWriting all health and safety related articles, procedures, maintenance check etc for the fitness suite.Recruiting, interviewing and selecting of suitable fitness suite and class staff.Short listing suitable fitness equipment suppliers, managing design and install of equipment.Implementing a staff Rota and brand new class timetable.Responsible for fitness related income and expenditure budgets.Overseeing the design and build of the fitness suite, building and ensuring it's to the required standards.Co-ordinating of Audio Visual and fitness equipment installationsBeing part of the senior management and duty management team.Associated marketing and promotions of the fitness suite & centre as a whole, implementing a realistic marketing plan. Introduced new marketing concepts with the use of 'facebook' and' twitter' for direct marketing and enhanced customer experience.Mentoring new staff, ongoing staff appraisals and training and the recruitment of additional and new staff as required.CheckFree (leisure management software) systems administrator.Short listing and selection of possible group exercise bike suppliers.Short listing and selection of a new leisure management system for the centre.

Wincaton, Somerset, Uk

Day to day running of the spa, gym and health & beauty departmentResponsible for all staff in building and their safety and ensuring customers have a safe and enjoyable experience providing the best customer service to the clients.Aerobics co-coordinator, organizing new classes, aerobics program and associated promotions and marketing, issuing of contracts and health & safety informationKey holder, opening and closing the spa for businessResponsible for pool plant operations ensuring the pool water quality is kept within recommended guidelines.Performing fitness inductions into the fitness suite, motivating and providing regular gym challenges for the clients.

Gillingham, Dorset, Uk

Handling monies over the till and front of house customer serviceCashing up, banking and responsible for security of takings.Making supplier orders and inputting orders onto company databaseAerobics co-coordinator, organizing new classes, aerobics program and associated promotions and marketing.Responsible for all staff in building and their safety and ensuring customers have a safe and enjoyable leisure experienceKey holder, opening and closing the building for business

Gillingham, Dorset, Uk

Performing regular lifeguard dutiesRegular cleaning & maintenance of centreHandling cash over the till, front of house customer servicePerforming gym inductions for the customers to ensure safety and provide the customer with a tailored gym programmeSwimming teaching, teaching children from novice to the more experienced swimming and guiding them though the ASA swimming award structure and development programme.

Boretton Park, Shewsbury, Uk

Assistant Kayak & Multi Activity Instructor including: Fencing, Archery, Low Ropes Course, Initiative Exercises, Orienteering..Training for open canoeing and raft building received

Hnd, Outdoor Education/Sport Science, Merit

Activities and Societies: Kayaking, Canoeing, Climbing, Caving, Sailing, Mountaineering Expedition to Picos de Europa in Spain.

Advanced Gnvq, Outdoor Recreation & Leisure, Pass

Activities and Societies: Kayaking, Canoeing & Climbing

Intermediate Gnvq Outdorr Recreation & Leisure, Outdoor Recreation & Leisure, Merit

Activities and Societies: Climbing, Mountaineering, Canoeing, Kayaking, Caving, Sailing, Orienteering

Gcse, 9 Gsce'S, B-D

Activities and Societies: Outdoor Recreation Club