Daniel Heisler Email & Phone Number

Troy, Michigan, United States

Supported production in a variety of capacities including providing direction and or solving technical problems of moderate to complex scope. Examined first pass yield and arrival quality data to determine root cause of failures and implemented corrective actions necessary to prevent future occurrences. Provided guidance to engineering regarding software development, hardware design concepts and specification requirements to best utilize equipment and manufacturing testing techniques. Delivered concurrent engineering support by participating in design reviews, project meetings and leading the coordination of new product training for test technicians and assemblers. Acted as a consultant and supported offshore test operations in India and ChinaCreated processes and TQC audit checklists that reduced Quantum final configuration test errors by 60%.Served as core team member of Six Sigma Black Belt project team that reduced Quantum test cycle time by 30%.Developed ISO certified test processes and procedures that ensured delivered products met defined quality and cost standards.Networked test floor and created electronic processes and check off sheets which improved quality and streamlined data collection.Coordinated multiple manufacturing qualification tests on new Payment System products. Planned and documented process, delegated tasks, recorded results, facilitated incident meetings, and reported results to upper management.

Performed complete system integrations on Unisys equipment, customer applications and 3rd party hardware and software. Verified that proposed hard/soft configurations could function as required and offered alternative strategies and solutions when necessary. Configured hardware, software and network which included servers, workstations, hubs, switches, and printers. Prepared detailed installation documentation on all systems, created network diagrams using Visio and provided installation phone support.Standardized installation documentation, labeling process and hardware naming convention.Established the group as a Microsoft Certified Solutions Provider creating untapped service opportunities and revenue growth.

De-bugged, calibrated, and tested Unisys document processors. Performed mechanical and circuit board component level repair. Setup Personal Computers-hardware and software installation.Assisted manager-prioritized workflow, answered questions, wrote instructions, demonstrated jobs, arranged training, and interfaced with engineering.

Debugged, calibrated and tested magnetizing equipment and test instruments. Performed field service installation and repair.

M.S.F, Finance

B.A.S, Electronic Engineering Technology

A.S, Applied Science

Certificate, Electronic Engineering Technology