Daniel Hirst Email & Phone Number

Leeds, England, United Kingdom

Active Directory management and configuration for devices and users Active teamwork and communication on a daily basis across multiple companiesApplication deployment, diagnostics and troubleshootingBitlocker security management and device key provisionBuild provision for PCs, Laptops, Tablets within various companiesCisco AnyConnect - VPN logic software, installation, deployment and useCompany liasion for multiple users, sites and clientsEmployed Rota for multiple site and company supportExchange 365 support and setup/configuration for a range of users and companiesNetwork administration of various devices across multiple sites and companiesOffice 2016 and 365 support, diagnosis and installationServer Installation with defined cabling managementService Now ticket management and task management SCCM - Global application deployment and management based on requirements and issues with devicesService management and demonstration of multiple ways of workingSNOW SMT for ticket logging, triage and troubleshooting, alongside CMDB management.Windows 10 support, diagnosis & deployment

United Kingdom

Active Directory management and configuration for devices and users Active teamwork and communication on a daily basisAdobe application deployment, diagnostics and troubleshootingAdyen partner account and Network management/SupportAirwatch management of devices - enrollment, security and registrationBeyond insight Server Profiling ManagementBig Word - Third Party contractor support and communication for ongoing translation services for global telecommunications supportBitlocker security management and device key provisionCOVID-19 Flexible working environmental changesCOVID-19 Operation and Safety managementCOVID-19 Safety of equipment provision and contact areas training/managementCisco AnyConnect - VPN logic software, installation and useExchange 365 support and setup/configuration for a range of users and mailboxesFortiClient - VPN logic software, installation and useNetwork administration of various devices across multiple sitesOffice 2016 and 365 support, diagnosis and installationRemedyforce SSM Tool experienceRicoh - Third Party asset and company utilisation for hardware and diagnostics abroadSCCM - Global application deployment and management based on requirements and issues with devicesVonage live call management and operationWindows 10 support, diagnosis & deployment

United Kingdom

Active Directory management and configuration for devices and users Active teamwork and communication on a daily basisAdvanced clinical software practices and diagnosisBackup server requests and deployment Bomgar console installation and active use + experienceCherwell SSM Tool experience Cisco Finesse live call management and operationCOVID-19 Flexible working environmental changesCOVID-19 Operation and Safety managementCOVID-19 Safety of direct customer supportCOVID-19 Safety of equipment provision and contact areas training/managementDesktop and Laptop setup through PxE provisionGlobal Protect - VPN logic software, installation and useNetwork administration of various devices across multiple sitesNHSMail support and setup/configuration for a range of users and mailboxesOffice 2010, 2016, 2019 and 365 support, diagnosis and installationSCCM - Active use and control of thousands user accounts and devicesVMWare - VPN logic software, installation and useWindows 7 and 10 support, diagnosis & deployment

Birstall

Advanced server discipline for multiple sitesPrinter server admin management for thousands of machinesNHSMail Portal Admin work and managementMobilePass Security Management and installation/configurationCisco AnyConnect Installation and ManagementTelephone manner upholding and ticket logging through Sostenuto systemSCCM deployment and machine/user managementActive Directory creation and control for user accounts and file pathsDirect third party support and reporting for PC/server/performance issues

Grange Moor

Implementation, management and provisional of inital Vodafone MDM management toolsUnix based internal tool utility with access for internal staff and salesPrinter and third party external managementServer and VPN access to remote sites and locations with money and stock intake systems

Leeds, West Yorkshire, United Kingdom

MDM Management with Vodafone Skin overlayProvision of 'Sunrise' ITSM tool training and information supply to colleaguesRedirection and influencing with internal websites and teamsManagement of OWA/Exchange Server ChangesActive Directory group, server and staff managementActive learning and internal program auditing, management and support

Birkenshaw

IT Technician,Provision of Network PxE Booting to build new machines,IT Engineering of Broken Systems and equipment,Monitoring of Networks across 36+ sites,Control of VPN access for multiple devices and desktop PCs,Teamwork and inclusion with multiple skillsets and development

Bachelor'S Degree, Game And Interactive Media Design

Advanced programming Software experimentation CryEngine experience Unreal Engine Experience 3DS Max Experience Maya Experience Adobe CC.

Level 3 Extended Btec Diploma, Level 3 Extended Diploma In Computer Games Design, Distinction, Distinction, Merit

Activities and Societies: Computer Games Design, Computer Programming, Graphics Design, Basic Computing, Computer Information.

High School, General Education, English - C, Maths - B, It - Distinction