Daniel Jiang Email & Phone Number

Shanghai, China

Shanghai City, China

As the regional IT head, be accountable for delivering IT overall to the region (7 factories, around 20 offices, 3000+ employees). Represent Tetra Pak’s IT function and work in partnership with major business stakeholders. Responsibilities - • Manage overall IT budget • Secure alignment with IT strategy and Global IT targets • Secure all regional IT projects go through proper project governance• Prioritize all regional IT initiatives following business transformation… Show more As the regional IT head, be accountable for delivering IT overall to the region (7 factories, around 20 offices, 3000+ employees). Represent Tetra Pak’s IT function and work in partnership with major business stakeholders. Responsibilities - • Manage overall IT budget • Secure alignment with IT strategy and Global IT targets • Secure all regional IT projects go through proper project governance• Prioritize all regional IT initiatives following business transformation process • Be the IT Process Driver, bring continuous improvements ideas to Global IT Process Driver • SLA Management: ensure IT is being delivered according to agreement and service levels• Coordinate/follow up IT escalations with Global IT service delivery teams • Drive and maintain information security awareness within the region • Ensure compliance with the information security policies and local amendments • Promote adoption of IT solutions to maximize utilization and increase efficiency Show less

Shanghai City, China

Overall responsible for LEO Pharma China IT, including infrastructure, application and user support, as well as IT Compliance, Budgeting and Supplier managementResponsibilities -• Support 300+ users spreading accross one country head office, three domestic regional offices and 10+ sales offices.• Implement good IT practice• Act as Country Service Level Manager towards the outsourcing partner IBM, in close collaboration with the Global Service Level Manager• Perform local… Show more Overall responsible for LEO Pharma China IT, including infrastructure, application and user support, as well as IT Compliance, Budgeting and Supplier managementResponsibilities -• Support 300+ users spreading accross one country head office, three domestic regional offices and 10+ sales offices.• Implement good IT practice• Act as Country Service Level Manager towards the outsourcing partner IBM, in close collaboration with the Global Service Level Manager• Perform local incident and problem management, as well as quality control of IT deliveries and services in the country• Work closely with the Global IT Business Partner on projects and deliveries, and provide input on local Insights and knowledge• Define and ensure fulfillment of local business requirements, lead and implement application systems with high business and IT content, e.g. Veeva CRM/CLM, Cegedim, Corporate compliance system etc.• Extend the reach of Global IT Project Managers, perform/coordinate on-site implementations in the country, e.g. SAP implementationMajor Achievements -• Established LEO Pharma China IT from ’zero’• IT service satisfaction rate above 90% every year• Made two CRM systems alive as the project manager (1.Cegedim 2.Veeva)• Played a key role in IT outsourcing and building a new global service delivery team• Set three new offices up, as well as made two office relocation a success Show less

Shanghai City, China

Responsibilities -• Work as manager for key projects (infrastructure/application) of multi-national customers (Sony, Delphi, LEO Pharma) • Complying with project management methodology, closely follow up project progress and update/report to management in timely & initiative manner • Keep smooth cross-team communication and timely target delivery • Benefiting from the working experiences in multinational companies, take in charge of infrastructure design for related big projects… Show more Responsibilities -• Work as manager for key projects (infrastructure/application) of multi-national customers (Sony, Delphi, LEO Pharma) • Complying with project management methodology, closely follow up project progress and update/report to management in timely & initiative manner • Keep smooth cross-team communication and timely target delivery • Benefiting from the working experiences in multinational companies, take in charge of infrastructure design for related big projects • Internal IT infrastructure management, ensure reliability and effectiveness of the whole infrastructure across Camelot China (Shanghai, Beijing, Guangzhou, Nanjing, Dalian offices), including network, telephone, servers, mail, backup system etc. Major Achievements -• Sony China e-Commerce system (‘SonyStyle’) successful go-live as the project manager of Infrastructure/application integration• Delphi China internal lean manufacturing system rollout Show less

Shanghai City, China

Responsibilities -• Lead Infrastructure and System Operation, ensure reliability and effectively of the whole infrastructure, e.g. network, telephone, servers, mail, disaster recovery etc.• In charge of Service Delivery in China. Lead helpdesk team to provide support to all locations (headquarter office and three plants in Shanghai, Tianjin & Nanchang)• Work on IT policy and workflow enhancement, budgeting, asset management, vendor management and end-user training• Design and… Show more Responsibilities -• Lead Infrastructure and System Operation, ensure reliability and effectively of the whole infrastructure, e.g. network, telephone, servers, mail, disaster recovery etc.• In charge of Service Delivery in China. Lead helpdesk team to provide support to all locations (headquarter office and three plants in Shanghai, Tianjin & Nanchang)• Work on IT policy and workflow enhancement, budgeting, asset management, vendor management and end-user training• Design and implement infrastructure for new plants in Tianjin and Nanchang• Responsible for the global projects implementation in China• Basic ERP (JD Edwards) supportMajor Achievements -• Infrastructure setup of Cabot Jiangxi new plant • Infrastructure setup of Cabot Tianjin new plant Show less

Shanghai City, China

Responsibilities -• Work on IT policy enhancement, documentation, budgeting, inventory management, SLA, vendor management• Understand business requirement and provide IT solution• Lead the IT team to provide a stable infrastructure, an effective application system and the satisfying user support• ERP (BPCS), BI system maintenance, development and user support• Global IT projects rolloutMajor Achievements -• Cognos BI system implementation • Armstrong China… Show more Responsibilities -• Work on IT policy enhancement, documentation, budgeting, inventory management, SLA, vendor management• Understand business requirement and provide IT solution• Lead the IT team to provide a stable infrastructure, an effective application system and the satisfying user support• ERP (BPCS), BI system maintenance, development and user support• Global IT projects rolloutMajor Achievements -• Cognos BI system implementation • Armstrong China head office expansion Show less

Shanghai City, China

Responsibilities -• Lead DuPont Fiber China IT separation project and setup the INVISTA China IT infrastructure• INVISTA China IT infrastructure leader, set up IT guidelines and perform the daily routine work to run the system smoothly and stably (network, server farm, email etc.)• As a member of INVISTA Asia Pacific infrastructure team, participate in regional forum and provide technique expertise and evaluation for new technology. Also be in charge of new project rollout within… Show more Responsibilities -• Lead DuPont Fiber China IT separation project and setup the INVISTA China IT infrastructure• INVISTA China IT infrastructure leader, set up IT guidelines and perform the daily routine work to run the system smoothly and stably (network, server farm, email etc.)• As a member of INVISTA Asia Pacific infrastructure team, participate in regional forum and provide technique expertise and evaluation for new technology. Also be in charge of new project rollout within China• IT leader of branch offices (Guangzhou, Beijing, Qingdao), be responsible for internal IT management and outsourcing management• Continuous improvement - utilize locally developed application to promote business growth. Lead the investigation, evaluation, testing and go-live, e.g. Remedy system rollout• Lead operation of infrastructure team to provide a stable and efficient service • Basic SAP user supportMajor Achievements -• Infrastructure setup of new INVISTA China• Foshan new plant infrastructure design/implementation• Shanghai plant new production line IT infrastructure setup Show less

Wuxi, Jiangsu, China

Responsibilities -• End user support / helpdesk• Administrate Windows 2000/NT servers• Maintain network (Cisco and IBM products) as an assistant network engineer• Administrator and software engineer of Lotus Notes/Domino• Web master of Wuxi Electric Power Supply Bureau web site Major Achievements -• Setup Wuxi Electric Power Supply Bureau web site• As a member of development team, completed document archive system on Lotus Notes

Master, Project Management

Bachelor, Computer Science & Engineering