Dan Langenberg Email & Phone Number

Redding, CA, US

VA, US

As a College Admissions Counselor, I guide prospective students through the entire admissions process, from initial inquiry to enrollment. My role involves Introductory Meetings, evaluating applications, conducting interviews, and providing personalized advice on academic programs and financial options. My focus is on creating a seamless and supportive.

Austin, Texas, US

• Identify the skills needed for each CS role and the progression through the role levels (e.g., fromentry-level to senior-level)
• Coordinate with a network of Subject Matter Experts to develop and deliver training content usinga variety of media and communication tactics
• Conduct orientation to CS processes, provide resources and assistance, and provide individualswith a tailored training and coaching plan (e.g., pair with an on-the-job coach)
• To maximize information retention, break content down into small, digestible lessons reinforcedwith practice exercises, interactive lessons, or other learning activities.
• Coordinate CS scheduling of instructor-led training sessions
• Work with managers to reinforce the knowledge and skill retention:○ Manager review/discuss in team meetings to test knowledge retention○ Manager review/discuss in 1:1 meetings○ Lead manager call review sessions to.

Redding, CA, US

Managed and coordinated cross-departmental teams, ensuring smooth day-to-day operations and improved communication.Developed and implemented Standard Operating ProceduresOversaw risk management and compliance, ensuring operational activities adhered to regulations and standards.Project management of software/web development projects across multiple.

Redding, CA, US

Redding, CA, US

Redding, CA, US

Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining practice direction, ensuring.

Redding, CA, US

Redding, CA, US

Redding, CA, US

• Project Manager/Scheduler Position
• Project Management (Project folders, documentation, CW Creation, MS Project Mgmt, Client kick off, Client closure meetings, etc)
• Project quality control/quality improvement
• Post project survey
• Notice of Substantial Operability/Customer project sign-off
• Reporting – Weekly, Quarterly (EBR, Revenue, Profit Margin, project completed on time)

I mentor students from around the world through the online school and at the on-campus school.

Redding, California, US

Salesforce Admin. Creating workflows, reports, and dashboards for multiple departments

Portland, OR, US

Strategic:- Contribute information and analysis for consideration when setting strategic Client Services plans.- Participate in company-wide operational initiatives (e.g., Order-to-Cash) as a representative of the Client Services team.- Lead strategic projects that provide the most impact to Client Services (e.g., cost/benefit analysis of outsourcing Email.

San Mateo, California, US

• Support Management
• Manage Lvl 1 and Lvl 2 technical support functions for all of North America
• Accountable for the performance of the technical support team measured through KPI’s linked to volume, SLA’s, quality, and customer satisfaction
• General management of the team, including recruitment, goal setting, performance reviews, and coaching/mentoring
• Extensive SalesForce.com usage: Creation of custom reports and dashboards, Creation and Management of case related tools and triggers, and regularly reporting on Volume, Performance, and Quality of Technical Support.
• Regular quality management of staff interactions with customers, ensuring that a high level of service is always being delivered to our customers

Consulting and design work for various companies. Create custom products and designed logos for clients.All design work was done in Photoshop and Gimp.Designed and maintained websites in WordPress and Associate-o-matic.

Eugene, OR, US

Worked with Network Administrators in a large corporate environment.Obtained some working knowledge of Windows Server OS.Troubleshooting windows related computer and network problems.

Icheon, Gyeonggi-do, KR

Trained new employees.Trained current employees on new tool groups.Used various Office software including Excel to organize training.

Springfield, Oregon, US

Managed 10 people. Managed a production and shipping warehouse.Used Excel and other software to track hours and days off.