Daniel Macias Email & Phone Number

San Francisco, CA, US

San Francisco, California, US

• Oversee and direct the development, execution, and maintenance of comprehensive Information Technology and Information Security strategies and programs in alignment with the company’s goals and objectives.
• Foster a security-focused culture, implementing training programs that educate employees about cybersecurity threats and the importance of following security protocols.
• Ensure compliance with regulatory standards and oversee all audits relating to Information Security and Information Technology processes.
• Develop and maintain the company’s disaster recovery and business continuity plans, ensuring minimal operational downtime and business impact during unexpected events.
• Lead the evaluation, deployment, and management of current and emerging security and IT technologies.
• Coordinate with other C-suite executives to align IT and security strategy with business goals, ensuring technological infrastructures and strategies facilitate growth.

San Francisco, CA, US

San Francisco, CA, US

• I work directly with the senior leadership team to set strategy and priorities regarding Corporate Infrastructure Security.
• Currently working on deploying a BeyondCorp framework to secure the enterprise network and our hosts.
• Create and execute a detailed corporate infrastructure security roadmap, which maps to our overall security roadmap: how we centrally manage and secure enterprise assets and infrastructure; how we monitor for and.
• Leading the Corporate Infrastructure Security and Information Technology team. Aside from leading in proactively mentoring junior member of the team.
• Developing the IT strategy with scale in mind.
• Managing the IT spend budget.

San Francisco, CA, US

• Managing all technology, Corporate IT infrastructure, IT Security, and supporting services.
• Global Office Deployment: SF, Boston, London, and Sydney.
• Creation and enforcement of IT & Security Policies and SOP's in accordance with ISO 27001:2013.
• Assisting in the compliance to certification process of ISO 27001:2013.
• Implementing a scalable IT strategy within the organization.
• Managing the lifecycles for company IT applications and programs.

San Francisco, California, US

• Providing End User Support to all US locations: San Francisco (HQ), Portland, and Duxbury (Boston) office locations.
• Managing over 100 SaaS applications including: Google Apps, Atlassian Cloud (Confluence and Jira), SalesForce, NetSuite, ToutApp, and many more.
• Network Administration with Cisco Meraki components. Managing networks between all 3 US offices. Including full network conversion from legacy Cisco Network to Cisco Meraki.
• VOIP Administration with RingCentral for all users, including account provisioning, and phone number transfers.
• Vendor Management with multiple contracts, and budgets.
• Advanced A/V support including design, and implementation of customer conference room configuration.

New York, NY, US

• Provided first and second level response for all hardware & software problems on Macintosh and Windows platforms.
• Performed equipment configuration on various systems and devices.
• Participated in the development and administration of workflow processes.
• Maintaining hardware inventory, and purchase information.
• Used trouble ticketing system to open helpdesk tickets, provide metrics, and identify sources and trends of technical problems to prevent future occurrences.
• Provided follow-up calls and document status to ensure satisfactory issue resolution and excellent customer service.

Cupertino, California, US

• Maintain composure and customer focus while troubleshooting and solving technical issues.
• Use of strong people skills and a knack for problem solving.
• Maintain customers’ trust in Apple as the skilled expert, troubleshooting and repairing products.
• Use of problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems.
• Educate team members about products, while independently keeping my own technical know-how up to date.
• Providing customer service with empathetic nature, and providing the same customer service toour internal Genius team.

Washington, DC, US

• Warfare Operators recommend defensive and offensive actions against air, surface and subsurface threats to concerned command and control watch stations.
• They coordinate and operate data link systems, internal and external communications equipment, and plot and report contact information.
• They interpret and evaluate geographical, strategic and summary plots and procedures to make recommendations to supervisors during watch conditions.
• They gather, process and disseminate information to various ship control stations.
• They operate up-to-date tactical and strategic warfare systems while coordinating air and surface warfare situational awareness.
• Expeditionary Warfare Intelligence Analysts perform Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) of intelligence to produce relevant and timely tactical operations support; provide.

Business Administration And Management, General

General Studies