In this role, I’m responsible for leading People and Culture across North America and APAC while leading GumGum’s DEIB and Employee Experience efforts Globally. With region offices in the US, Canada, Mexico, Australia, Singapore and Japan, the business is truly international requiring oversight and considerations over different cultures, currencies and employment laws.I lead a team of HR Business Partners and recruiters, as well as Employee Experience and DEIB to set the people strategy with key leaders across the organization and make sure GumGum continues to intentionally craft a culture that is authentic, inclusive, empowering and productive.

In this role, I am responsible for the North American People and Culture function inclusive of HR Business Partners, Employee Experience and Diversity Equity and Inclusion. In this role I was able to contribute by:* Work as the People Team Lead in establishing a GumGum Mexico entity and transitioning employment of two different employment arrangements in country* Lead, Develop and Execute on Compensation strategy and frameworks and extend framework to include all major markets* Work with dedicated internal resources on strategy and education around DEIB, the setup of The VOICE Coalition (ERG) and support rollout on a range of initiatives to drive a more inclusive culture* Lead Annual Review program and support merit and compensation review processes globally

While working on assignment in the Netherlands, I worked with the regional leadership team to plan and execute on all post acquisition integration activities for Just Premium from a People Stream lead perspective. This includes an HR audit on compliance matters, organizational design, change management and supporting the go to market plan for GumGum EMEA. The integration included employees from a diverse set of countries across the UK and Europe.

I have the privilege of working at GumGum, a company that uses computer vision and natural language processing to solve todays advertising and sponsorship problems.It’s an extraordinary place to work. So far I’ve been able to contribute by leading the employee experience and business partner function to:1. Introduce Business Partnership as a function for People Operations. I’ve had the pleasure of working with GumGum leaders to solve complex and impactful people challenges including the navigation of COVID-19 and the subsequent organizational design challenges. 2. Launch “Grow with GumGum”; a holistic program designed to focus on the personal and professional growth of Gummers. It also provides the structure and framework to measure work performance and have conversations about career and skill development.3. Package up some of the best parts of our culture and launch our virtual first events with “GumGum Connect”. Social events and activities that allow GumGumers to have a sense of belonging and community at work. Our program values diversity of ideas and interests and promotes the inclusion of all employees. Everyone is welcome to thrive at GumGum.During my time at GumGum, we have been awarded:- Inc. Best Places to work 2020- #13 on BuiltInLA's 2019 Best Places to Work - LA

Responsible for Human Resource strategic partnership of one of four key divisions of Internet Brands. - Lead a team of HR Advisors to deliver People Strategy and Services into the 6 independent Health SaaS Brands (670 Employees).- Consulted with senior leaders and led the restructure, change management and organizational design of the Chicago Operation completing post acquisition integration activities for three separate brands delivering operational efficiencies and cost savings. - Advised on the redesigned compensation strategy for the iMatrix Sales team in response to exit survey and focus group feedback driving an immediate significant improvement in voluntary attrition and remained cost neutral.- Developed the first People Metrics reporting across the Health Portfolio which led to the development of a strategic people plan and a range of people initiatives to improve engagement and voluntary attrition.

As a foundational team member at Single Grain, I was able to work with the lead team to develop a culture of personal growth and success for all Grainers. In my role as Operations and People Director, I was able to achieve the following:- Lead a team of Digital Marketing, Sales and Client Services professionals, who manage online marketing campaigns to deliver for top tier brands such as Uber, Amazon, Lyft, Fujitsu and UBTECH Robotics.- Conceptualized, drafted and implemented processes and procedures across Human Resources, Finance and Sales to allow the business to scale 132% in 2017 and significant growth in 2018. Drafted and implemented the first Employee Handbook compliant to CA.- Developed and led the redesign of the agency brand and drove initiatives to shift the culture to be more growth orientated.- Developed the talent recruitment strategy for all agency-wide roles including a rigorous sourcing and testing plan to improve talent outcomes and improve long term retention. Managed all performance case management.- Collaborate with top tier clients to ensure services met expectations and opportunities were realized.

Responsible for leading the people operations and reporting team to deliver accurate and timely documentation and front line support to people leaders across the organization. Work with Business Partner and Legal team to ensure people risk is mitigated.Key Accountabilities:• Execution of all employee records, pre-employment checks and offer letters across the company.• Team of six HR and Reporting associates• Support to UK subsidiary• Responsible for reporting of People Metrics to Executive Leadership TeamSignificant Achievements:✓ Build and deliver strategy for People Services team aligning operations to business units driving greater value from a centralized shared services model and adding additional services (such as front-line HR Advisory).✓ Apply lean six sigma consulting methodology to key processes to reduce process time by 30% and improve end user experience.✓ Redesign employment offer and on-boarding package to drive efficiency gains.✓ Consult, design and build the People Reporting product. Both a static ‘push’ leadership development dashboard and a ‘pull’ online interactive Oracle Business Intelligence dashboard for people leaders.

Led the operation of all major commercial buildings within Australia and delivery of business travel services across the business; day to day management of 12 key CBD sites; operational vendor management; strategy development and implementation. The direct reports of this role include a Travel Services Manager, a Workplace Technical Operations Manager and a distributed team of geographical based Workplace Portfolio Managers who engage directly with the business to ensure the team are meeting expectations and delivering services that are both valuable and effective.Key Accountabilities:• $84.9M Operational Budget operating 12 key sites• $40M travel spend across air and land transport and accommodation to six continents• Risk and emergency management as site responsible manager CBD sites and business travel continuity leaderSignificant Achievements:✓ Effective leadership evidenced by a positive 360-degree feedback result and a significant increase in employee engagement when compared with company and business unit averages✓ Introduced a team wide ‘Love your work’ reward and recognition program which contributed to improved employee engagement scores and promoted team members within business✓ Preferred airline implementation with 90% of applicable domestic travel with preferred partner delivering a downward trending average ticket price for three consecutive years and $15M saving to the business over three years✓ Business case and subsequent implementation of space management system ‘Serraview’ to manage property portfolio (100,000sqm+) providing space utilization efficiencies to senior management to aid future property decisions. Ability to report on real time building occupancy data and reduce time and cost to manage relocations by 60%✓ Developed and implemented a Technical Capability Framework which led to reduced time to train temporary and new hires as well deliver comprehensive development plans for existing team members

Primarily responsible to provide strategic and operational human resource advice and support to appointed client groups.Principal accountabilities:• Establish a people strategy and work plan for key client groups including:• Leadership and talent identification and management process, including coordination of development plans for talent • Culture and Engagement Survey; analysis of results and development of subsequent team programs.Provide advice and work actively with business managers in the areas of:• Organizational Design – recruitment, redundancies, restructures• Employee Relations ie. Support to EBA/ Case Management• Change leadership, change management and team development• People related issues eg. Performance issues, code of conduct breaches• Specialist lead in Equal Employment Opportunity and Contact Officer Coordination for Energy Markets Nationally• Work with people leaders to increase people leadership/ management capability through coaching and/or the delivery of trainingKey Client Groups:• Corporate Services – Corporate center responsible for Procurement, Fleet, Travel and Property Management across Origin• Information Technology Architecture – Specialist team of IT Architects responsible for future road mapping of IT systems through to delivery• Treasury Team - Responsible for managing funding across OriginSignificant Achievements:✓ Led and effectively managed all change management for the centralization and establishment of a centralized IT Architecture function for Origin delivering the first single view of IT systems across the enterprise.✓ Designed and executed the capability shift for internal Facilities team from a technical function to a service orientated function. Was then promoted to see the execution through as the National Manager.✓ Led the Corporate function remuneration review process for People and Culture including data management, migration and notification processing.

- Supported and drove the People Work stream through feasibility, due diligence, bidding and integration of all transactions across Origin Energy Ltd. - Setup and established a Project Management Office for a program of work to transform all HR shared services including Payroll, Administration, Service Desk, relocations and immigration to a new operating model and technology integration of SAP platform.

Provide strategic and operational human resource advice and support to appointed client groups within Energy Markets Division.Principal accountabilities:Provide Human Resource Partnering support to the following client groups• Customer Care – 850 FTE Customer Call Centre and Business Sales Division across Adelaide and Melbourne, Australia. The customer service and sales division of Origin Retail.• Retail Finance, Brand and Communications.• Bass Gas – Large onshore and offshore natural gas operation in regional Victoria. • Origin LPG Operations – 900+FTE LPG distribution channel with presence in every state and territory in Australia.Significant Achievements:✓ Led full scale engagement program in the Customer Care function which led to higher engagement scores and reduced attrition rates from 45% to 17% over a 12-month period.✓ Supported major transformational change of the Retail Customer Service environment with the change management and outsourcing of all back-office functions (circa 600 FTE) to International partner delivering major cost savings and efficiencies whilst maintaining service delivery.✓ Led focus group research into employer brand perceptions and Origin’s ability to meet its employment expectations post recruitment. This led to changing the recruitment process to better align perceptions and reality and also contributed to the shift in attrition rates as per above.✓ Successfully managed a number of large complex case management incidents to successful resolution without being further challenged in court.

Required to partner with the Managing Director and his direct reports to deliver contemporary HR solutions to the retail and wholesale businesses.Principal accountabilities:• Operational Human Resource execution including recruitment, payroll, award interpretation, roster management and any case management across the group• Full performance management administration and facilitation for all staff• Maintain workplace, health and safety obligations at 6 sites• HR policy development and reviewSignificant Achievements:✓ Reduced payroll processing time (from 2 days to 4 hours) by re-engineering and outsourcing the data processing component. This resulted in improved data integrity and allowed internal resources to be refocused on other operational priorities.✓ Worked with Retails Operations Manager on marketing and merchandising project which resulted in 23% improvement on sales for the period of the program.

Stand alone HR role and supported by a payroll manager to deliver HR advice and payroll services into a media organization of approx. 300-600 employees (dependent on project work).

Franchisor head office. Responsible for franchise royalty and marketing receipts, payroll for head office staff and general office management. Reported directly to CFO.