In this role, I developed and executed test plans for new features and led the migration of the regression suite to Testrail. I collaborated with project managers, engineers, directors, the CTO, and CEO to implement a holistic quality ethos throughout the SDLC. I tracked bugs and defects in JIRA and wrote documentation in Confluence. I regularly worked with sensitive PII and financial data, ensuring adherence to all security and compliance requirements. I led client calls to foster strong partnerships, and facilitated the training for external client QA teams. I optimized our manual API testing process using tools like Postman and Fiddler.Accomplishments:* Successfully implemented quality testing on tight deadlines, collaborating deeply with product managers, designers, developers, and technology partners to create realistic roadmaps and plans to best utilize automation vs manual tests. Increased productivity, reduced product downtime, increased NPS averages, and spearheaded the quality for the first product group to hit profitability.* Developed and implemented a manual testing framework using Postman, reducing test plan execution time by at least 50% while maintaining high coverage and quality. Trained testers and developers to adopt this system, resulting in increased efficiency across teams and the ability to push new versions to production twice as often.* Implemented new quality and CI/CD processes for Blend's "Instant Home Equity" platform, and conducted daily client check-ins, resulting in the product being delivered significantly before the deadline while allowing previously out-of-scope features to be included. Securing that client as featured partner for marketing materials and endorsements.* As the SME for Encompass and the Kensie Mae plugin, wrote documentation and ran courses on the best practices and methods for using our testing tools with our primary partner LOS and its main integration.

I represented the Q Analysts consultant team on-site at the Oculus project. I worked with the client's QA leadership to develop future business opportunities with Q Analysts. I onboarded and mentored new consultants as our team expanded. I also ran the monthly Q Analysts all-hands and helped organize external events and activities to foster teamwork.Accomplishments:* Earned the annual Consultant MVP award from Q Analysts for exceptional contributions to the team.* Facilitated the expansion of the on-site team from four consultants to 16. Assigned initial testing work and made recommendations to the client's QA team for placement and function.* Facilitated communication from the client to Q Analysts directly on-site, replacing the slower system of emails and phone calls

QA consultant working on-site on the Oculus Rift project for Facebook. I wrote test cases and executed test plans for the Rift configuration software and the Oculus hardware calibration tools. I performed holistic analysis of the usability and quality of various hardware and software combinations and communicated my findings to the client and their third-party technology partners both as reports and in-person meetings. I was responsible for analyzing and deciding which unreleased GPU drivers should be used by the test teams or rejected back to the external providers.Accomplishments:* Represented QA in weekly meetings between GPU manufacturers and the Facebook graphics development team. Presenting my reports on driver performance and giving recommendations for changes that would improve the results.* Developed and improved Python scripts and other tools to aid collection, parsing, manipulation, and presentation of performance data. Ran a system to automatically sort and filter the data into a shared spreadsheet, facilitating rapid decision making at a glance.* Designed and implemented a framework for converting the QA department's testing tools to TestRail. Led the effort to move the regression away from the client's internal tracking tool into a more mainstream and familiar format. Making it easier to assign sections of the regression to different consultants based on workload, and easier to collect and analyze results over time* Used my previous experience with simulators and 3D devices to accurately raise tickets involving simulator sickness triggers, stereoscopic design issues, and any other negative user experiences involving 3D hardware.* Set up and ran demonstration stations on the Facebook campus for the public and other Facebook employees to try out the latest Oculus products and software.* Performed end to end tests, including stress, load, boundary, invalid input, copy editing, UI, security vulnerabilities, and network performance.

I worked with the hardware and software teams and provided product testing, feature evaluation, bug tracking and triaging, and performed user outreach on official forums. My prime directive was to "do whatever is needed to make a feature better, more usable, and more fun for the users."​Accomplishments:* Assisted with development of the scope, requirements, design, use-cases, evaluation methods, and feedback analysis for SHIELD hardware and software features.* Represented Nvidia at public events such as GAME24 and GDC. Performed various duties including booth running, raffles, demos, equipment setup and striking, and corresponding with users and fans directly.* Designed and managed the "Multimedia and Gaming Experience Design Laboratory" as a space for in-depth testing and high production value product demos to stakeholders. * Spearheaded weekly dogfooding sessions and ran bug bashes for new software.* Provided quantitative and qualitative feedback of hardware and software across multiple teams, and regularly reported directly to all levels of leadership: project managers, directors, VPs, business partners, and directly to the CEO when necessary.The products I shipped:- GeForce Experience 2.0- ShadowPlay- TegraZone App- Nvidia GameStreaming- Nvidia GRID / GeForce Now - SHIELD Hub App- SHIELD Tablet- SHIELD Controller 1.0- SHIELD Console 1.0

I analyzed Nvidia's 3D support (in both NV3D and 2D+D methods) for popular game titles and provided data-driven profiles for the calibration software. I also provided regression testing on upcoming GeForce video drivers and new software products such as ShadowPlay and GRID.Accomplishments:* Provided virtual reviews of upcoming software and hardware products, and provided weekly reports and analysis of press coverage and user feedback for our 3D profiles. * Moderated the official forums to assist end users directly with their stereoscopic display or active shutter device issues. Filed any issues that could not be resolved immediately to Nvidia's internal bug tracking system.* Was promoted to a full-time position with the SHIELD software team after my success with launching Nvidia's ShadowPlay product and my help testing the prototype SHIELD devices.

Worked with Dr. Don Fisher and his team on various human perception research projects. I was tasked with onboarding new participants, setting up their eye tracking devices, and explaining their rights as research subjects. I also handled participant debriefs and compensation when they were finished. I was also tasked with sorting the raw recordings by usability and then entering high quality values into spreadsheets for each experiment. The results were later published in the paper “Cell Phone Conversations Impede Latent Hazard Anticipation While Driving, with Partial Compensation by Self-Regulation in More Complex Driving Scenarios”.* Conducted eye-tracking experiments on human subjects in a state of the art driving simulator while following all applicable regulations and legal requirements.* Assisted with experimental design choices to help maximize performance with limited lab resources.* Compiled, analyzed, and performed first pass statistics on raw eye tracking datasets.