Daniel Johnson
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Daniel Johnson Email & Phone Number

Relationship Manager - Business Banking at RBS International
Location: Douglas, Isle of Man 6 work roles 2 schools
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Current company
Role
Relationship Manager - Business Banking
Location
Douglas, Isle of Man

Who is Daniel Johnson? Overview

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Quick answer

Daniel Johnson is listed as Relationship Manager - Business Banking at RBS International, based in Douglas, Isle of Man. AeroLeads shows a matched LinkedIn profile for Daniel Johnson.

Daniel Johnson previously worked as Journey Developer - Consumer Duty at Rbs International and Customer Service & Operations Analyst - Non-Personal Onboarding at Rbs International. Daniel Johnson holds Gcse'S from Castle Rushen High School.

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Email format at RBS International

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RBS International

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Profile bio

About Daniel Johnson

Relationship Manager (Business Banking), at RBS International, with over 7 years in banking. Experienced with both personal and non-personal customers, AML requirements and Consumer Duty.

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Daniel Johnson's current company

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RBS International
Rbs International
Relationship Manager - Business Banking
Douglas, Isle of Man
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6 roles

Daniel Johnson work experience

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Relationship Manager - Business Banking

Isle Of Man

Relationship Manager supporting non-personal customers.

Journey Developer - Consumer Duty

Isle Of Man

• Produced reports around the management of customer experience, highlighting positive outcomes and indication of future change.• Conducted data driven analysis to understand customer product usage and identify areas for potential improvement.• Facilitated meetings with various stakeholders, creating documentation for further discussion, action & minutes taking.• Collaborated with colleagues across multiple franchises.• Directed product reviews to ensure adherence to consumer duty regulations.

Jan 2023 - Jul 2024

Customer Service & Operations Analyst - Non-Personal Onboarding

Isle Of Man

• Assisting non-personal customers in making amendments to their accounts, by completing event driven reviews.• Following and understanding KYC & AML requirements, to ensure sufficient information is held and obtained.• Delivering a high level of customer service from start to finish. • Providing input to change/automate processes.

Apr 2021 - Jan 2023

Customer Service & Operations - Branch Customer Services

Isle Of Man

Isle of Man Bank (multiple branches), and NatWest International - Douglas• Led a small team (March - Jul 2020 WFH), who called customers to assist with digital queries during covid lockdown. • Point of contact within branch for information on digital services the bank provides.• Assisted customers with queries, account opening, lending, setting up digital services etc• Reviewed and approved account opening applications for a range of products. • Dealt with KYC requirements for personal banking customers, ensuring sufficient information was requested to follow AML guidelines.

Jul 2018 - Apr 2021

Customer Service Officer- Branch Cashier

Port Erin, Isle Of Man

Isle of Man Bank Cashier within Port Erin branch• Dealing with customer requests as a first point of contact.• Assisted customers in completing transactions and providing information they required. • Other cgeneral cashiering duties.

Feb 2017 - Jul 2018
2 education records

Daniel Johnson education

Gcse'S

Castle Rushen High School
FAQ

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What company does Daniel Johnson work for?

Daniel Johnson works for RBS International.

What is Daniel Johnson's role at RBS International?

Daniel Johnson is listed as Relationship Manager - Business Banking at RBS International.

Where is Daniel Johnson based?

Daniel Johnson is based in Douglas, Isle of Man while working with RBS International.

What companies has Daniel Johnson worked for?

Daniel Johnson has worked for Rbs International.

How can I contact Daniel Johnson?

You can use AeroLeads to view verified contact signals for Daniel Johnson at RBS International, including work email, phone, and LinkedIn data when available.

What schools did Daniel Johnson attend?

Daniel Johnson holds Gcse'S from Castle Rushen High School.

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