Daniel Jones Email & Phone Number

Milwaukee, WI, US

West Allis, WI, US

Provide leadership and oversight of day-to-day operations of a team of cross-functional customer service representatives and order processing representatives supporting the company’s manufacturing (AbilityOne® / SKILCRAFT®) and eCommerce businesses. Develop and implemented processes to help increase customer satisfaction, retention and increase sales.

West Allis, WI, US

Coordinated and managed furniture, fixtures, and equipment orders for government customers from order to completion. Managed product orders from manufacturers and vendors. Developed project schedules and timelines. Manages subcontractors scheduling and billing.

Green Bay, Wisconsin, US

Manage the day-to-day operations of ReleaseWire, an online newswire service and media engagement platform provider trusted by over 80,000 businesses in over 100 different countries.

As the founder of Newsmakers.Network, I am responsible for the development and production of original audio and video content for several online platforms. I have worked with our in-house team to develop a lineup of compelling content from small business topics to video gaming. As part of our growth plan, we have been aggressively working to add additional.

Green Bay, US

Developed and managed a collection of public relations services for small to mid-sized companies, built a distribution and management system for processing of press releases from our clients. Managed a staff of designers, writers and developers in the process of developing and improving our services.

Developed and maintained a portfolio of technology news and informational web properties including SBWire (http://www.sbwire.com), responsibilities include content development, sales, marketing and business development.Planned and implemented the acquisition of several online media properties.Managed customer relationships with thousands of small business.

Implementation strategies to bring a newly developed anti-spam products to market.Managed sales of server-based and hosted anti-spam solutions to small business and enterprise customers. Implementation and managed Salesforce.com online customer relationship management solution for the entire sales and technical support teams.

Developed and maintained a portfolio of download directory listing web sites including Download That (http://www.downloadthat.com) and FileBuzz (http://www.filebuzz.com).Responsibilities include content development, sales, marketing and business development.Managed customer relationships with over 7,000 independent software developers.

CA

Developed and managed Internet based and telephone based sales of Internet related services including web design, web hosting and Internet advertising on the company's web properties. Provided general customer service and after sales follow-up to clients.Training of new team members and scheduling work hours of other team members.

Managed the day-to-day operations of a technology portal web property including content development and syndication. Other duties included providing Internet based customer service to over three thousand software developers whose products were featured on the web property.Software Blast was acquired by intenret.com in September of 1999.

Developed and managed retail, Internet and direct sales of personal computing products. Provided general customer service and after sales follow-upTraining of new team members and scheduling work hours of other team members.

Miami, Florida, US

Duties included the management of the complete sales process from prospecting to closing for small to large business clients. Researched technical projects for business customers to insure that products sold to them would fit their business needs.Provided general customer service and after sales follow-up