The Electronic Government (eGov) Oversight Committee (EOC) oversees the implementation of E-Government and related technology initiatives.Duties of this committee include:*Prioritizing and making recommendations for all electronic government services, in order to cut across state and local governmental organizational structures*Address policy issues such as privacy, security, costs and accessibility*Review ongoing fiscal and operational management and support of portal*Provide a mechanism for gathering input from citizens, businesses and government entities*Encourage self-service models for citizens through state websites and other electronic services*Promote economic development and efficient delivery of government services by encouraging governmental and private sector entities to conduct their business and transactions using electronic media

As the Chief Information Officer/CISO for the Mississippi Secretary of State, I've spearheaded transformative technology initiatives aimed at modernizing and optimizing various divisions, including business filings, UCC, CORP, Charities, Public Lands, Tax Forfeited, Regulation and Enforcement, and Securities. This involved leading the design and implementation of robust IT infrastructure tailored to support critical systems such as the state's election system, ensuring reliability, security, and adherence to regulatory standards.In addition to fortifying the state's technological foundation, I've prioritized cybersecurity, developing and enforcing comprehensive protocols and policies to safeguard sensitive data and mitigate evolving cyber threats. Through strategic collaboration with cross-functional teams, I've identified areas for innovation and efficiency improvement, fostering strategic partnerships with external vendors and stakeholders to leverage cutting-edge technology advancements for enhanced service delivery to constituents and businesses. By nurturing a culture of innovation within a multidisciplinary IT team, I've promoted high performance and professional development while implementing data analytics tools to drive informed decision-making processes and ensure compliance with regulatory requirements and industry best practices, maintaining the highest standards of integrity and accountability throughout all IT operations and initiatives.

As the VP of Sales and Marketing Technology at Seventh Knight, LLC., I led initiatives to enhance sales and marketing effectiveness by strategically integrating cutting-edge technologies and methodologies. By spearheading research and evaluation efforts, I identified innovative solutions that significantly increased lead generation and conversion rates, aligning closely with business objectives to drive revenue growth and market expansion.My role involved orchestrating, developing, and implementing comprehensive sales and marketing strategies, leveraging CRM systems, marketing automation platforms, and analytics tools to optimize workflows and facilitate data-driven decision-making processes. I prioritized compliance with data privacy regulations and industry standards, establishing and enforcing policies and procedures to mitigate risks and enhance customer trust. Additionally, I oversaw project management activities, ensuring timely and successful delivery of technology initiatives through effective resource allocation, timeline management, and stakeholder communication. By fostering close collaboration between sales, marketing, and IT teams, I facilitated identifying requirements and prioritizing initiatives, fostering a culture of innovation and continuous improvement. My strategic guidance and mentorship empowered sales and marketing teams to leverage technology tools effectively, strengthen client relationships, and address specific business challenges with customized solutions.

As Chief Information Officer/CISO for the Mississippi Department of Child Protection Services, I spearheaded transformative initiatives to enhance operational efficiency, service delivery, and data security. Notably, I successfully led the rapid implementation of full telework capabilities for over 1,400 employees across 92 office locations statewide within an unprecedented timeframe of less than 2 weeks, ensuring business continuity and prioritizing employee safety during the challenging circumstances of the COVID-19 pandemic.Under my leadership, I developed and executed comprehensive IT strategies aligned with organizational goals and regulatory requirements; this included implementing robust cybersecurity measures to safeguard sensitive information and mitigate cyber threats, ensuring compliance with state and federal regulations such as HIPAA, and maintaining client data confidentiality. I also championed the adoption of innovative technologies and digital solutions to streamline case management processes, improve collaboration among staff, and enhance the quality of services provided to vulnerable children and families. By collaborating closely with cross-functional teams and overseeing the maintenance and optimization of IT infrastructure, I ensured reliability, scalability, and performance across all office locations. Additionally, I prioritized staff training and professional development initiatives to enhance digital literacy and IT skills, empowering team members to leverage technology tools in their daily work responsibilities effectively. Through fostering partnerships with external agencies, vendors, and community organizations, I strengthened the Department's ability to protect children and promote family stability by leveraging resources and sharing best practices.

During my tenure as Lead Network Specialist for the Mississippi Department of Child Protection Services, I led a skilled team of network professionals responsible for managing and maintaining all servers and network infrastructure across the agency's office locations. By implementing proactive monitoring and maintenance protocols, we minimized downtime and disruptions to critical services, ensuring optimal performance, reliability, and security. Collaborating closely with IT leadership, I directed network architecture upgrades and expansions to align with the agency's evolving business needs and technological requirements.My role involved configuring and administrating firewalls, routers, switches, and other network devices to enforce security policies and protect sensitive data from unauthorized access and cyber threats. I conducted regular audits and assessments to ensure compliance with industry standards, regulatory requirements, and best practices for information security. Leveraging my technical expertise, I guided the resolution of complex network issues and troubleshooted connectivity issues, fostering a culture of continuous learning and skill enhancement within the network operations team. Additionally, I collaborated with cross-functional teams, including system administrators, security analysts, and application developers, to implement integrated solutions and optimize the performance of interconnected IT systems.

During my tenure as Senior Network Specialist for the Mississippi Department of Child Protection Services, I oversaw the design, implementation, and maintenance of the agency's extensive network infrastructure, spanning over 92 office locations statewide. By ensuring high availability, scalability, and security, I played a critical role in supporting the delivery of vital child protection services. Leading troubleshooting efforts, I addressed complex network issues promptly, minimizing downtime and optimizing network performance to maintain seamless operations.Collaborating closely with cross-functional teams, I spearheaded network upgrades, migrations, and expansions, aligning technical solutions with departmental goals and operational requirements. Additionally, I developed and enforced network security policies and procedures to safeguard sensitive data and ensure compliance with regulatory standards and industry best practices. As part of my commitment to fostering a culture of growth and excellence, I provided technical guidance and mentorship to junior network specialists, empowering their professional development and enhancing the overall effectiveness of the network operations team.

During my tenure as Network Administrator for Southeast Mississippi Rural Health, I managed and maintained the organization's network infrastructure to support healthcare operations seamlessly; this involved overseeing servers, routers, switches, and wireless access points to ensure optimal performance and reliability. Implementing stringent network security measures and protocols was paramount to protect sensitive patient data and ensure compliance with HIPAA and other regulatory requirements, thereby mitigating data breaches and unauthorized access risks.Collaborating closely with the Chief Information Officer (CIO), I contributed to the development and execution of strategic IT initiatives aligned with the organization's mission and objectives. By providing technical support and troubleshooting assistance to end-users, I addressed network-related issues promptly to minimize disruptions to patient care and administrative workflows. Additionally, I played a vital role in planning and executing disaster recovery and business continuity strategies, including regular backups, redundancy configurations, and contingency planning, to guarantee uninterrupted healthcare services in case of system failures or emergencies.

As a Customer Sales Manager for Autozone, Inc., I led a dedicated team of sales associates, providing comprehensive coaching, training, and performance evaluations to drive sales growth and elevate customer satisfaction. By developing and executing targeted sales strategies informed by market analysis and customer insights, I consistently surpassed revenue targets, identifying opportunities for growth and expansion in the competitive automotive retail market.Building and nurturing strong customer relationships was a priority, as I addressed inquiries, resolved complaints, and ensured a positive shopping experience to cultivate loyalty and encourage repeat business. Implementing effective merchandising strategies and promotional campaigns, I optimized product visibility in-store, resulting in increased foot traffic and higher conversion rates. Collaborating closely with store management, I ensured adherence to company policies and procedures, maintained inventory accuracy, and facilitated a safe and welcoming environment for both customers and employees alike.

As a Customer Sales Representative at Autozone, Inc., I delivered exceptional customer service by assisting patrons with product inquiries, locating items, and providing recommendations tailored to their automotive needs. This dedication to personalized assistance resulted in high customer satisfaction and fostered repeat business. Utilizing point-of-sale (POS) systems, I conducted sales transactions accurately and efficiently, processing payments and managing returns or exchanges promptly to ensure a seamless checkout experience for customers.In addition to my sales responsibilities, I upheld the store's standards by maintaining a clean and organized environment, including product displays and shelves. This attention to detail not only enhanced the overall shopping experience but also contributed to promoting a professional and inviting atmosphere for customers. My commitment to providing excellent service and maintaining a welcoming store environment played a pivotal role in driving customer loyalty and contributing to the success of Autozone, Inc.

During my tenure as a Physical Plant Laborer for the University of Southern Mississippi, I efficiently moved equipment and supplies for staff and faculty members. Whether working solo or in teams, I adapted to tasks and duties as required, ensuring the timely completion of assignments.Additionally, I was entrusted with an assigned on-site company vehicle and granted access to various heavy machinery, including forklifts, scissor lifts, and heavy loader vehicles. This allowed me to effectively transport materials and navigate the campus, contributing to the smooth functioning of operations within the physical plant department.

During my tenure as an IT Technician Intern at Jones County Junior College, I provided technical support to faculty, staff, and students by troubleshooting hardware and software issues, resolving technical problems, and ensuring the seamless operation of computer systems and peripherals. Additionally, I assisted in installing, configuring, and maintaining various computer hardware, software applications, and network equipment, including desktop computers, printers, servers, and network switches.Furthermore, I actively participated in IT projects and initiatives, such as software upgrades, system migrations, and network infrastructure enhancements, contributing to the efficiency and effectiveness of IT operations across campus. Through these experiences, I gained valuable hands-on technical skills and practical knowledge while making meaningful contributions to the college's IT department and supporting the campus community's needs.

As the Onsite Assistant Manager for R&R Building and Development, a family-owned construction business, I was pivotal in overseeing and coordinating onsite operations. Working closely with project managers and construction teams, I facilitated the smooth execution of various construction projects, ensuring adherence to timelines, budgets, and quality standards. From managing subcontractors and suppliers to coordinating logistics and scheduling, I effectively streamlined workflow processes to optimize efficiency and productivity on site.Additionally, I actively contributed to maintaining a safe and compliant work environment by enforcing safety protocols and regulations, conducting regular site inspections, and promptly addressing potential hazards. Through hands-on involvement and leadership, I upheld the company's reputation for delivering high-quality construction projects while fostering strong relationships with clients and stakeholders.