Daniel Joy

Daniel Joy Email and Phone Number

Sr Program Manager | Leading people, projects and process efficiency to deliver complex enterprise projects and digital transformations | PMO Manager | Portfolio Strategy @ EverBank
Burbank, CA, US
Daniel Joy's Location
Burbank, California, United States, United States
Daniel Joy's Contact Details

Daniel Joy personal email

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About Daniel Joy

I bring extensive PMO leadership experience leading portfolios of enterprise IT and resource optimization projects. I’m passionate about strategizing, prioritizing, and delivering improvements that increase profitability and provide the foundation for growth. My career growth to becoming a Director of Program Management comes from building strong relationships across the organizations I have worked in. These relationships allow for open and honest exchange of ideas, feedback and collaboration which leads to consensus and the true evolution and growth of the organization and of myself. Dedicated to:+ Leveraging deep business insights to make data-driven decisions+ Simplifying complexity and clearly communicating potential impact+ Bridging the gap between business sponsors and IT resources+ Identifying potential risk and proactively developing solutions+ Thrive on the challenge of turning around underperforming projects+ Championing Continuous Improvement and an iterative mindsetMeasurable Results: + 5 years of Project Management experience + 20 years of Program Management experience+ Recruited and Managed teams of up to 12 Project Managers (employee / contract / consultants)+ Managed Project budgets up to $65M+ Projects under my direct management resulted in over $92M in cost savings Specialties: IT Project Portfolio Management, Program Management, Project Management, Global Team Leadership, Portfolio Prioritization, SaaS, SMS/MMS, Change Management, Risk Management, Roadmap Planning, IT and Workforce Solutions, Resource Optimization, Demand Management, Executive Presentations

Daniel Joy's Current Company Details
EverBank

Everbank

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Sr Program Manager | Leading people, projects and process efficiency to deliver complex enterprise projects and digital transformations | PMO Manager | Portfolio Strategy
Burbank, CA, US
Daniel Joy Work Experience Details
  • Everbank
    Everbank
    Burbank, Ca, Us
  • Searchstax
    Sr Program Manager
    Searchstax Jan 2024 - Present
    El Segundo, California, Us
  • Searchstax
    Sr Program Manager - Consultant
    Searchstax Sep 2023 - Jan 2024
    El Segundo, California, Us
  • Randstad (Perficient) - City National Bank
    Sr Program Manager
    Randstad (Perficient) - City National Bank May 2023 - Oct 2023
    As a Program Manager in the Governance, Risk, and Controls Center of Excellence, I lead the planning, implementation, and successful delivery of critical programs and projects. With a focus on aligning business strategies, I manage large cross functional programs and evaluate portfolio health, making data-driven recommendations for improved delivery. I oversee end-to-end cross-line of business initiatives, from ideation to BAU transition. My expertise extends to organization structure, processes, and technology. I excel in stakeholder communication and risk management, ensuring program success and defined benefits realization.
  • The Hollister Group
    Senior Program Manager (Klaviyo)
    The Hollister Group Jun 2022 - Mar 2023
    Boston, Ma, Us
    Implemented portfolio management process for SMS initiatives including prioritization, weekly progress reporting and issue escalation with a new tool set that enables visibility across the organization. Developed playbooks for use when expanding SMS to new markets to mitigate implementation risks and improve speed to market. Responsibilities include management of strategic cross functional initiatives.
  • Partner'S Consulting, Inc.
    Sr. Enterprise Solutions Acceleration Manager (Comcast Business Enterprise)
    Partner'S Consulting, Inc. Mar 2022 - Jun 2022
    Broomall, Pa, Us
    Leading strategic programs to implement new and emerging technology solutions to medium to large enterprise customers.
  • Ez Texting
    Director Of Program Management
    Ez Texting Nov 2020 - Jan 2022
    San Francisco, California, Us
    Developed and implemented project management discipline for Product organization including processes, tools, controls and governance. Responsibilities include continued evolution of the company wide Agile Chapter, implementation of strategic initiatives, and executive reporting and issue escalation.
  • Professional Development
    Sr Program / Sr Project Manager
    Professional Development Feb 2020 - Nov 2020
    Expanding my skills in the Project Management space:- Completed Project Management Professional (PMP) from PMI- Completed Certified ScrumMaster from Scrum Alliance- Operational Excellence training
  • Union Bank
    Director, Senior Program Manager
    Union Bank Jun 2017 - Jan 2020
    San Francisco, Ca, Us
    Direct a nationally dispersed team of 10 project managers and consultants – focused on core banking transformation, digital transformation and process re-engineering. Established Project Management Office including processes, tools and controls in adherence with established Corporate Project Methodology.Led project team in completing project planning phase - business requirements, 3-year execution phase project schedule, resource plan and business case. Responsible for day-to-day management of project health, oversight of schedule progress and project health reporting. Earned 2018 2nd Quarter “Signature Moments” Award.
  • Union Bank
    Vice President, Project Manager
    Union Bank Jun 2015 - Jul 2017
    San Francisco, Ca, Us
    Managed a portfolio of high profile regulatory and compliance projects in response to MRAs and Internal Audit findings. Delivered senior executive presentations on regulatory examination progress and remediation efforts. Collaborated directly with legal, compliance, internal audit, technology and finance resources, domestic and offshore vendors, and end user communities to remediate findings and coordinate formal responses to regulator inquiries.
  • Jpmorgan Chase
    Executive Director / Program Director
    Jpmorgan Chase Nov 2008 - Mar 2015
    New York, Ny, Us
    Direct a nationally dispersed team of 7 project managers – each leading portfolios of up to 5 projects at a time – through entire project lifecycle, including executive approval and multiple demand management processes. Directly manage especially high profile or complex projects. Develop and lead: quarterly prioritization of up to 40 projects, a large annual discretionary roadmap budget, and an annual non-discretionary roadmap budget to address government regulations and control gaps.
  • Jpmorgan Chase
    Vp / Program Manager
    Jpmorgan Chase Jan 2004 - Oct 2008
    New York, Ny, Us
    Managed a portfolio of projects for multiple international customer contact centers. Delivered executive presentations on project objectives, progress, and expense management. Collaborated with internal technology and finance resources, domestic and offshore vendors, and end user communities to deliver strategic projects / programs.
  • Jpmorgan Chase
    Vp / Project Manager
    Jpmorgan Chase Jul 2001 - Dec 2004
    New York, Ny, Us
    Managed complete project lifecycle – from project planning to on time and on budget delivery – for modernization of the contact center. Served as Voice of the Project to upper management and delivered weekly status reports.
  • Jpmorgan Chase
    Vp / Workforce Planning Manager / Manager, Workforce Management Dept.
    Jpmorgan Chase Aug 1997 - Jun 2001
    New York, Ny, Us
    Managed daily administration of 1500+ schedules, call volume forecasting, and budgeting for multiple Workforce Management departments. Produced monthly KPI reports to drive SLA achievement and enable performance-based bonus calculations.

Daniel Joy Skills

Leadership Management Project Management Vendor Management Crm Process Improvement Business Analysis Business Process Improvement Call Centers Risk Management Workforce Management Program Management Project Portfolio Management Strategy Pmo Project Planning Integration Business Process Contact Centers Change Management Banking Sdlc Customer Relationship Management Visio Siebel Cross Functional Team Leadership Retail Banking Team Building Software Development Life Cycle System Deployment Requirements Gathering Business Requirements Project Delivery Software Project Management Release Management Ms Project Budgets Resource Management Requirements Analysis Sharepoint Team Leadership Relationship Management Financial Services

Daniel Joy Education Details

  • Los Angeles Valley College
    Los Angeles Valley College
    Liberal Studies
  • California State University, Northridge
    California State University, Northridge
    Coursework Towards Bachelors Degree In Business Administration

Frequently Asked Questions about Daniel Joy

What company does Daniel Joy work for?

Daniel Joy works for Everbank

What is Daniel Joy's role at the current company?

Daniel Joy's current role is Sr Program Manager | Leading people, projects and process efficiency to deliver complex enterprise projects and digital transformations | PMO Manager | Portfolio Strategy.

What is Daniel Joy's email address?

Daniel Joy's email address is da****@****oud.com

What is Daniel Joy's direct phone number?

Daniel Joy's direct phone number is +181676*****

What schools did Daniel Joy attend?

Daniel Joy attended Los Angeles Valley College, California State University, Northridge.

What are some of Daniel Joy's interests?

Daniel Joy has interest in Children, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.

What skills is Daniel Joy known for?

Daniel Joy has skills like Leadership, Management, Project Management, Vendor Management, Crm, Process Improvement, Business Analysis, Business Process Improvement, Call Centers, Risk Management, Workforce Management, Program Management.

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