Daniel Pottinger Email & Phone Number

Morrisville, North Carolina, United States

-Management of $20,000,000.00+ worth of inventory in a warehouse and in offsite facilities.-Handle 10k surgical cases a year.-Utilize SAP, custom WMS and logistics software to keep accurate inventory in all locations.-Ensure correct product is in correct places utilizing a network of couriers, FedEx, and in house drivers.-Coordiante with 40+ sales team members to plan case coverage every day.

Raleigh-Durham, North Carolina Area

--Delivery and pickup of surgery instruments and implants to sales accounts.--Maintained organization of office and loaner kits to make sure all items are where they need to be to make sure sales accounts are covered and that loaner kits are returned on time.--Developed ideas for the office to create better strategic teams for OSC Specialists coverage.--Utilize SAP reporting each day to understand inventory issues for our sales and what replenishment is expected to ensure all sales accounts are covered and all office inventory is complete.--Development and training of office staff and sales reps in the new Move Medical software. Creating understanding of how creating and completing cases affects the sales rep and the office.--Worked with sales reps on backorder issues to ensure no cases were negatively impacted. This would mostly involve pulling in loaner kits as issues arise.--Utilize the eFip process to manually inspect trays in the office to make sure all are complete and in working condition to ensure always ready for any cases that may be scheduled.

Raleigh, North Carolina

-Opened new retail brand under the Gamestop umbrella.-Involved in all aspects of opening a new business. Coordinating contractors and deliveries, hiring and training of staff, creating store layout with initial merchandising plan.-Created a business around the guest experience. Full guest interaction to create excitement and ownership to drive sales.-Full ownership of payroll for scheduling purposes. My payroll, my profitability.

Raleigh-Durham, North Carolina Area

-As Store Manager Mentor, on top of running my own business, I am also responsible for delivering company message to my peers through weekly conference calls and empowering store managers in our area to deliver success in their stores through store visits and training days.-Responsible for on boarding and training new management members for the 18 stores in my district. Empower these leaders to develop and coach to ensure we have top talent that stays and grows within our company.-Manage sales, operations and human resources for $1.4 to $2.8 million dollar retail locations.-Recruit and develop talent for multiple locations to provide district a talent bench.-Developed multiple holiday hires into successful management candidates within the company.-Empowered assistant managers utilizing a development plan that they own.-Developed customer focused team to promote and foster long term customer satisfaction and loyalty. Maintained a minimum 91% customer approval rating throughout my career.

Ft. Lauderdale

-Took over music department for a 7 million dollar Barnes & Noble retail location in Ft. Lauderdale.-By utilizing key sales in our department, including B2G1 DVD sale, I worked closely with our Community Relations Manager to outsource the institutional accounts for bulk business. This resulted in my department becoming top ranked in the district.-Inherited a department shrink of 14%. Lowered shrink to 2% by developing a customer service focused team, ensuring proper EAS tagging, and partnering with management team to utilize LP tools to negate a ring of external thefts.-Acted as Manager on Duty on regular basis during shift changes, breaks, and times of need. Ensured the four core principles were being followed both on the book floor and in my music department.-I was instrumental in helping floor sets and managing E-Planner when it was first introduced.-Utilized my previous experience as a Newsstand Lead to develop and coach new talent into these roles at both the Ft. Lauderdale and PGA locations.