Talented Head of Client Services offering 13 years of fundraising experience. Focused on providing first-rate support to a wide variety of charitable organisations with a proven track record of delivering successful fundraising campaigns across multiple channels. Strong analytical and problem-solving abilities with a focus on optimisation to maximise fundraising income. Broad sector knowledge, built up through extensive work across retention, acquisition and digital lead generation. Utilising excellent communication skills to build strong relationships with charities, suppliers and external agencies. A proven leader with experience of management, responsible for training and ongoing development of staff.