Dan Schreiber Email and Phone Number
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Dan Schreiber personal email
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Certified ServiceNow professional. I love building custom applications on the NOW platform & getting different systems to work together.
Hubspot
View- Website:
- hubspot.com
- Employees:
- 10968
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Lead Servicenow Systems EngineerHubspotRidgefield, Ct, Us
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Senior Servicenow Engineer IiHubspot Jun 2024 - PresentCambridge, Massachusetts, Us
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Servicenow EngineerHubspot Aug 2022 - Jun 2024Cambridge, Massachusetts, Us• Implement and support custom ITSM, Third-Party (Vendor) Risk Management, Source-to-Pay Ops, and non-ITSM applications.• Build custom pages, visualizations and lists in Configurable Workspace(s) using UI Builder. • Design and consult on technical solutions for onboarding additional teams onto the NOW platform.
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Servicenow AdministratorThrive Dec 2019 - Jul 2022Foxborough, Massachusetts, Us• Designed technical solutions for CSM and various ITSM teams.• Configured Workspace(s) for support teams.• Led company-wide initiatives targeting adoption of the new Client Portal.• Managed releases and organized scrum meetings for the ServiceNow Application Development team. -
Servicenow AdministratorToast, Inc. Feb 2018 - Dec 2019Boston, Ma, Us• Solution Architect and Administrator of ServiceNow environments.• Implemented ITSM, Service Portal and custom applications in a newly deployed environment. -
Business Systems AnalystToast, Inc. Sep 2017 - Feb 2018Boston, Ma, Us• Salesforce administration, including maintaining sensitive information and managing user permissions.• Identified inefficient processes and flows to be reevaluated and rebuilt.• Proposed departmental process changes as the company continued to scale.
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Triage Specialist; Tier Ii SupportLiaison International May 2016 - Sep 2017Watertown, Ma, Us• Use SQL to identify product defects and submit JIRA tickets to address bugs.• Review resolved bug-tracking tickets to ensure defects are no longer in production environments. • Provide analysis for new product launches, new feature implementations, and scheduled software releases.• Use Salesforce to communicate with Account Managers and clients regarding new features and bug fixes. -
Knowledge Management Project - Operations ManualLiaison International Mar 2016 - May 2016Watertown, Ma, Us• Manage the development of a new Operations Manual, encompassing four core departments.• Direct a team to produce documentation for internal and external business practices.• Coordinate with middle management to validate all new documentation.• Work with the Director of Training to format and organize documentation on cloud-based platform.
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Senior Csr & Tier I SupportLiaison International Apr 2015 - May 2016Watertown, Ma, Us• Submit and track the progress of support tickets using Salesforce• Significantly reduce call and email inquiries through recommended enhancements to products • Assist in training new hires, emphasizing important company policies and documentation procedures• Serve as main contact for Associate Representatives answering complex questions
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Associate Customer Service RepresentativeLiaison International May 2014 - Apr 2015Watertown, Ma, Us• Front-line responder to inquiries from applicants, evaluators and admissions officers • Troubleshoot issues with web-based applications, including completion requirements and billing inquiries• Reduce client inquiries by tracking common questions and technical errors
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InternshipOffice Of New York State Assemblyman Charles Lavine Jul 2013 - Aug 2013• Research state legislation regarding community benefit agreements and affordable housing.• Engage in round-table discussions with the Assemblyman about significant local and national policies.• Inform the Assemblyman of local and state news, and recommend events to consider attend.
Dan Schreiber Skills
Dan Schreiber Education Details
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Brandeis UniversityAmerican Studies And Sociology
Frequently Asked Questions about Dan Schreiber
What company does Dan Schreiber work for?
Dan Schreiber works for Hubspot
What is Dan Schreiber's role at the current company?
Dan Schreiber's current role is Lead ServiceNow Systems Engineer.
What is Dan Schreiber's email address?
Dan Schreiber's email address is ds****@****rks.com
What is Dan Schreiber's direct phone number?
Dan Schreiber's direct phone number is +151654*****
What schools did Dan Schreiber attend?
Dan Schreiber attended Brandeis University.
What skills is Dan Schreiber known for?
Dan Schreiber has skills like Microsoft Office, Customer Service, Social Networking, Editing, Social Media, Office Management, Music Production, Time Management, Servicenow, Logistics, Creative Writing, Microsoft Powerpoint.
Who are Dan Schreiber's colleagues?
Dan Schreiber's colleagues are Tony Magana, Geno Geneva, Laura Gifford, Hamid .., Nick Sergeant, Sarah Kenworthy, Jonny Horse.
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