We solve digital data problems for clients all across the globe. A bootstrapped, profitable from day one, 5 person independent digital consultancy built on industry and technology experience, leading to offerings that drive significant client value. Clients across the globe from Vancouver to Thailand and everywhere in between including Greece, Belgium, UAE, USA. Sectors covered include B2C - Travel, Retail, Real Estate, Healthcare and in B2B - Logistics and Shipping, Office Supplies among others.Our clients range from direct relationships with existing teams, or white-labelled agency partnerships to help service skills or resource gaps, or partnerships with agencies and vendors to enable more rounded offerings to clients.Client deliveries include:> Digital analytics - measurement frameworks, analytics implementation, insight delivery, dashboard (delivered over 50 migrations)> Optimisation - CRO Strategy, Implementation, Hypotheses generation, Programme management> Data projects - Customer Data Platform (CDP) scoping, implementation and maintenance, data warehousing> Digital marketing - MarTech consultancy, 1PD audience activationsTechnologies used:> Digital analytics - GA4, Adobe Analytics, Amplitude, AppsFlyer, Heap> CRO - Optimizely, VWO, AB Tasty> Tag Management - Google Tag Manager, DTMCloud - GCP, AWS, Azure, Snowflake

Leading the digital and marketing analytics function for a former FTSE250 company. Responsibilities included:- Driving adoption of product-focused performance dashboards- Increasing data-driven decision making- Building out MarTech integrations across the digital eco-system- Collaborating with BI teams to include digital data into Snowflake- Leading a central team of 8 FTE across digital analytics implementation, QA, reporting and insights as well as marketing analytics for CRM, SEO and Paid MediaKey achievements:- Core leader of the £7m digital transformation project to overhaul all new digital customer acquisition- Delivered over 100 digital dashboards access by over 1,000 internal users- Acted as a senior advocate for the delivery of strategic data projects across Commercial arm of the business

Strategic global projects:- Marketing channel effectiveness (DMP / Attribution)- Analytics framework (Global standardisation for web / app)- Marketing measurement (KPIs, performance reporting)- Web personalisation (Global methodology for search results personalisation)- Coversion Rate Optimisation (Leading the development of CRO across TUI Group)- Digital data science (developing propensity models, custom-built attribution modelling, in-session recommendations engines)Key achievements: • Delivered 3rd party attribution across UK, DE and NL - over £1m in marketing cost efficiency.• Global analytics framework - consolidated stack saving across TUI Group.• DMP proof of concept delivery for Netherlands - resulting in 60% uplift vs control. • Consolidated paid and organic media KPIs reporting to support budget of over €100m.• Regular C-suite and Supervisory board level engagement and presentation delivery.Managed an international (globally based) team of data scientists, CRO specialists, data collection leads and commercial / marketing analytics managers to deliver projects listed above.

Managing a team of data science, analytics and tag management specialists, responsible for department P&L, new business development, client management and all stakeholder relationships. Gained company GA360 Certified Partner and GTM360 Certified Partner status with Google. Developed Joint Business Plan with Google to deliver partnership analytics accounts.Working with clients on projects including:Auditing analytics setupImplementation of new requirementsDelivering both internal and external trainingConsultancy analytics servicesClients include companies in travel, financial services, food technology, sports retailing and publishing sectors.Solutions include Google Analytics 360, Adobe Analytics, Mixpanel, Google Tag Manager, Adobe DTM, GoSquared, BigQuery, R, SQL.

Working with companies such as Gopak UK, Child Maintenance Group (part of Department of Work & Pensions), Joseph Ltd and JonDon Ltd.Implementation guides, Analytics set up consultancy, Tag Management consultancy.Worked with web analytics tools including Google Analytics, Omniture, Mixpanel, WizRocket, Woopra.Worked with CRO tools including HotJar, User Replay, Optimizely, Yieldify, JetLore, Crazy Egg.

Secret Escapes is a luxury travel members-only site specialising in flash sales of discounted hotel rooms and packaged holidays. The Secret Escapes group comprises 11 different international territories, two acquired companies, around 30 high profile white label partners. Web Analyst for the group, with responsibilities to Marketing, Product, Media, Tech and Executive departments ranging from single tag implementations through to daily trading performance and insight and cohort modelling.Key achievements: • Implementation and management of Google Tag Manager (GTM) and Google Analytics across 22 markets. • Technical (non-standard) implementation of Adobe Analytics across Guardian Escapes.• UserID analysis across all platforms to tie user behaviour across devices. • App analytics for the Secret Escapes mobile app. Use of GA app version, GTM app version, iTunes app tracking and Ad X app tracking solution.• Working with R (and multiple libraries within) for statistical modelling and performance forecasting.• Used SQL to develop customer-based insights feeding into CRM strategies and product development.• Commercial and financial analysis using cohort modelling. • Technical JavaScript-based implementation of GoSquared, ChartBeat, Woopra, WizRocket and Formisimo for further analysis and analytics tool comparison.• Actionable recommendations and analysis based on specific hypotheses.

Lightmaker UK is the founding arm of a digital agency with over 15 years of history in the industry. With offices in USA, Canada and the Netherlands it is able to offer a truly global service. Originally a design-and-build product, this has extended to include Strategic Consulting. Digital Analyst responsible for a number of different accounts; including Eurotunnel, ATP World Tour, Gopak, flydubai and the DWP CMG. Key achievements: • Requirements and implementation of Google Tag Manager (GTM). • Optimisation of client eCommerce checkout. Results include a 20% revenue increase MoM after making a single change to a user Login basket stage. • Full data audits; from technical implementation to the analytics reporting. Perform thorough investigations of current analytics performance and how this could be optimised in order to receive higher volumes of data to greater inform decision making.• Actionable recommendations with regular reporting of performance. A full review of performance for monthly or quarterly reports with additional recommendations made based on the data available.

A Google Certified user responsible for providing insight, analysis and data led suggestions for follow up and investigation across over 100 different websites each with alternative calls to action such as eCommerce, Lead Generation, Subscription and Engagement levels.Completing training and development of other analytics users in order for the benefits of analytics to be seen across multiple departments to ensure data is interpreted to make meaningful decisions.Managing relevant and important web activity for over 100 domains on a weekly, monthly and custom basis; highlighting unusual activity or trends to create revenue generating opportunities.

A global legal and tax information provider, LexisNexis is present in a number of diverse markets. This role involved the creation of marketing campaigns for multiple products including data selection, project management, copywriting, market research and use of web analytics in marketing measurement.Alongside this the role involves work across eNewsletter content platforms, link building and further SEO knowledge development and website performance review. Responsible for customer and marketing insights gleamed from using Google Analytics for campaign marketing analysis and Unica for product related usage data.

Working on a project to develop a different marketing approach to the more corporate company website; developing a website using LexisNexis' own product ClientBuilder.Following specifications and outlines from the Director of Tax Marketing to produce a quality structure and content for the site.

As an International Marketing Co-Coordinator the role involved creating and extending relationships with external marketing partners in order to create awareness and interest in business to business conferences. Roles included managing all marketing campaigns across the sector, producing marketing spend and ROI reports, tracking and measuring the effectiveness of marketing and the ability to negotiate and organise external companies and internal marketing. Also responsible for the content of company email marketing and four newsletters sent out each week to industry professionals. Extensive use made of Google Analytics in this work and good skills in the development of custom reporting analysis.