Daniel Kasem Email & Phone Number

United States

Seattle, Washington, United States

Seattle, Washington, United States

• Supported Principal with travel, expenses, supplies, scheduling, client communication, vendor management, research.
• Managed databases of inventory, students, and customers used for marketing, customer service, ad hoc reporting.
• Scheduled, produced, and co-hosted weekly virtual events with up to 300 participants and live streams up to 1500.
• Updated contracts and created forms and onboarding material templates for esteemed guest speakers.
• Performed data entry and quality assurance of digital records, and editing and proofreading of all communications.

Greater Seattle Area

• Built Single-Page Applications using JavaScript, studied design patterns and back-end architecture.
• Assisted spouse in launching virtual assistant firm.
• Moonlighted at the local hardware store while remodeling our 1950s ranch-style home.

Remote

• Identified need for and designed/developed quality assurance (QA) testing utility using HTML, CSS, JavaScript/JQuery, VBA, URL parameters, SQL to automate random back-end test data, add navigation and bug reporting.
• Wrote automation scripts in VBS to parse worksheets of inputs/generate code, cutting 30 hours/project of senior-level programming to 15 minutes of associate-level programming, needing minimal quality assurance (QA).
• Identified topics, authored/presented training curriculum on technical skills (image formatting, troubleshooting, research methodologies) and soft skills (time management, task management, making and breaking habits).

• Led transition to Unicom Intelligence data collection and reporting platform by recreating products/features from previous platform and training/documenting their new processes.
• Trained staff on technical requirements of new research products, including concept overviews, scope of deliverables, processes, common issues, org charts of stakeholders, unsupported features.
• Solved critical blockers for programmers and project teams by quality assurance (QA) testing for programming bugs/data processing errors, solving complex algorithms, developing custom visual displays.

• Quickly learned new Unicom Intelligence data collection and reporting platform, consulted Business Developers on its products/features, trained Client Services/Programming/Quality Assurance (QA) test staff on their.
• Wrote complex keystroke macros to automate repetitive scripting tasks by chaining 100+ keyboard shortcuts.
• Repurposed the command line runner in Voxco survey platform to launch new instances of Voxco and pass data in parameters, allowing call center to recruit for multiple projects simultaneously.