Daniel G. Email & Phone Number

New York, Ny, Us

United States

· Business plan optimization, website development consult, and creation of workflow in Jira ticket resolution.· Delivering cost effective acquisition strategy with meticulous communication between clients and QA team

New York , New York , Us

Ensuring the quality of generative AI prompts that are utilized by smart home and communication devices through their AI voice assistant services such as Siri, Google, Bixby, Sonos.Contributor to quality review and content integrity prior to launch of products and services.

New York, New York, Us

Leadership in product ownership and billing operations excellence by streamlining processes to meet cash flow demands, return premium and commission payouts on time. Responsible for automating the agency statement creation after migrating years of scattered financial data into an organized live pivot table accompanied by user friendly video tutorials in navigation. Excelled in customer service manager escalations and call handling training. Assisted in creating more relevant on boarding procedures that align with the specific roles after a shorted focused team introduction.Innovations saved over 400 hours per month in manual statement creation, error adjustments and open tickets in HubSpot.

Freight Agent negotiating shipping and logistics contracts with potential freight carriers, individual operators and vendors.

New York, New York, Us

Lead billing coordinator responsible for financial reporting and clarification of patient fiduciary obligations. Accountable for account collections efforts and payment arrangements along with review of health benefits. Tasked with reporting hormonal levels during IVF treatments to ensure proper coordination of medical documentation at various stages in cycle for approvals or denials.

New York, Ny, Us

-Lead revenue cycle account manager.-Maintained vendor relationships- Updated and investigated clearing house processing delays-Advised team on claim trends and appeals status-Reviewed benefits and utilization for prior authorizations-Ensured claims were paid properly based on ICD-10 and remittances.

Closed cold and warm leads regarding Acquisitions of boutique hotel accounts for close circuit television security devices.Followed up on collections, invoices and contract extensions.Installation and maintenence of wiring and hanging ceiling mounts for security cameras. wifi router and Bluetooth hub.

-Front desk general management for overnight shift in bustling downtown Brooklyn hotel.-Conducted vacancy/capacity audit reporting to management and shareholders. -Fully accountable for nightly financial reporting to corporate office- Handled large sums of money accurately, performed booking upgrades and processed point of sale closeouts and charge backs.-Ensured all guest complied with property management rules and safety efforts.-Handled all emergency readiness response mandates.

Staten Island, Ny, Us

Managed Care Organization, medical claims adjudication

Long Island City, Ny, Us

- Led team, averaging 78 calls daily with least escalations.- Maintained superior 98% first call resolution rate contributing to 97% average service level- Investigated provider requests and patient inquiries, ensuring credentials and locations, network participation, proper capitation rates, billing discrepancies and patient capacity audits.

Lake Success, Ny, Us

- Led member engagement and team coaching to upsell account packages, bank features and general investment services- Delivered exceptional customer service while handling complex financial transactions at the business window.- Maintained precise cash drawer oversight during high dollar amount deposits and withdrawal requests while complying with the Bank Secrecy Act- Enjoyed accurate nightly vault reconciliation duty as per corporate compliclance

Computer Systems Networking And Telecommunications

Associate'S Degree, Business/Corporate Communications