Daniel Felipe Reyes Ramírez Email & Phone Number

Bogotá, Capital District, Colombia

Bogotá, Distrito Capital, Colombia

Strategic Collaboration: Partnered with the operations team to pinpoint essential KPIs for consistent monitoring, ensuring alignment with business objectives.Dashboard Development: Spearheaded the creation and ongoing maintenance of dynamic dashboards using Tableau and Google Data Studio, offering real-time visualization of critical KPIs.Data Retrieval & Reporting: Extracted and manipulated data from the company's data warehouse utilizing SQL and BigQuery. Generated comprehensive reports, delivering actionable insights to drive decision-making.Advanced Data Analysis: Employed advanced statistical techniques to dissect data, unveiling significant trends and patterns. Provided data-driven recommendations to enhance business performance and operational efficiency.Machine Learning Implementation: Designed and deployed an XGBoost machine learning model, achieving a 70% accuracy in predicting process durations. This model played a pivotal role in optimizing workflow efficiencies.Big Data Analysis with Python: Leveraged the power of Pandas in Python to analyze vast datasets. This analysis was instrumental in recalibrating certain KPIs, ensuring they were grounded in real-world data and reflective of current performance metrics.Cross-functional Collaboration: Engaged with diverse teams across the organization to guarantee data integrity and consistency, fostering a culture of data-driven decision-making.Ad-hoc Reporting: Demonstrated agility in addressing spontaneous reporting and data analysis requests, catering to the dynamic needs of the business.Continuous Learning & Innovation: Proactively sought out and assimilated emerging technologies and methodologies, elevating the BI process's effectiveness and efficiency.

Bogotá, Capital District, Colombia

• Led a holistic digital transformation initiative harnessing Microsoft 365 Enterprise and Azure cloud services, facilitating seamless collaboration via SharePoint and Teams. Implemented SharePoint for centralized document management, enhancing information accessibility and team productivity. Leveraged Microsoft Teams for efficient communication and project management, optimizing workflows. • Developed an internal web tool using React.js, Tailwind CSS, and Django-Python, deployed on Azure for scalability. Integrated Power BI with Azure services for advanced data analytics, empowering stakeholders with actionable insights.

Bogotá, Distrito Capital, Colombia

- Monitor the operation in real-time to ensure that service level agreements (SLAs) are being met- Identify contingency situations and take appropriate action to mitigate the impact on the operation- Maintain direct communication with clients to provide updates and gather feedback on the operation- Generate reports from large volumes of data to provide insights and recommendations for improving the operation- Automate reports to ensure that they are accurate and up-to-date- Collaborate with cross-functional teams to ensure that all reports are consistent and accurate- Continuously learn and explore new technologies and techniques to improve the workforce management process-Fluency in both English and Spanish, with excellent verbal and written communication skills