Business Analyst
May 2017 - Apr 2024
AeroLeads people directory · profile
Daniel Kitching Email & Phone Number
CRM Project Manager / Business Analyst
1 work email found
@blackberry.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Role
CRM Project Manager / Business Analyst
Location
Canada, Canada, Canada
Who is Daniel Kitching? Overview
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Quick answer
Daniel Kitching is listed as CRM Project Manager / Business Analyst based in Canada, Canada, Canada. AeroLeads shows a work email signal at blackberry.com and a matched LinkedIn profile for Daniel Kitching.
Daniel Kitching previously worked as Business Analyst at City Of Brantford and Senior Technical Services Manager at Blackberry. Daniel Kitching holds Computer Systems Technician Diploma, Networking Systems (Co-Op), Computer Systems Networking And Telecommunications from Mohawk College.
Company email context
Email format at blackberry.com
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{first_initial}{last}@blackberry.com
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AeroLeads found 1 current-domain work email signal for Daniel Kitching. Compare company email patterns before reaching out.
Profile bio
About Daniel Kitching
Results-driven professional with expertise in business analytics, managing requirements, and executing product project plans. Assist organizations to evaluate business needs and launch products, meeting deadlines while building an excellent customer experience. Utilize thorough understanding of business priorities to manage organizational and project goals, with a focus on achieving results and consistently delivering an excellent customer experience.Collaborative and dedicated contributor with strong work ethic, leadership qualities, and decision-making abilities. Support multiple, concurrent projects and effectively communicate project status and results to stakeholders. Highly adaptable, creative problem solver, easily integrate into new environments and build strong working relationships.
Listed skills include Wireless, Mobile Devices, Telecommunications, Product Management, and 35 others.
3 roles
Daniel Kitching work experience
A career timeline built from the work history available for this profile.
Senior Technical Services Manager
- Led launch of products and services, including BlackBerry Content Transfer and BBM. Conducted interviews, data analysis, and market research while effectively communicating product status to stakeholders. Identified.
- Created and owned product requirements targeted at increasing product revenue, budgeted product cost, and stakeholder / customer feedback. Drove the implementation of several product changes that led to a 100K cost.
- Created and maintained in-market / post-launch product performance analytics, driving top product issue reports detailing technical / operations issues. Including product costs, issue volume, customer experience /.
- Implemented and monitored new business processes to drive product / operational goals, including cost efficiency and customer satisfaction. Achieved an average customer satisfaction score of 9+ for BlackBerry Content.
Jan 2012 - Feb 2016
Principal Analyst
- Acted as a direct point of escalation, earning a solid reputation for productivity, complex problem resolution, and professionalism. Investigated and resolved 100s of customer issues and product requirements by working.
- Created support plans, identified opportunities, and developed productivity support tools focused on support readiness and cost reduction generating support cost efficiencies and improved customer satisfaction scores..
- Completed pre-launch product activities, writing product training, knowledge content, support site content, and technical and business processes, leading to reduced support interactions and improved customer experience.
Jan 2009 - Jan 2012
1 education record
Daniel Kitching education
FAQ
Frequently asked questions about Daniel Kitching
Quick answers generated from the profile data available on this page.
What is Daniel Kitching's role at their current company?
Daniel Kitching is listed as CRM Project Manager / Business Analyst.
What is Daniel Kitching's email address?
AeroLeads has found 1 work email signal at @blackberry.com for Daniel Kitching.
Where is Daniel Kitching based?
Daniel Kitching is based in Canada, Canada, Canada.
What companies has Daniel Kitching worked for?
Daniel Kitching has worked for City Of Brantford and Blackberry.
How can I contact Daniel Kitching?
You can use AeroLeads to view verified contact signals for Daniel Kitching, including work email, phone, and LinkedIn data when available.
What schools did Daniel Kitching attend?
Daniel Kitching holds Computer Systems Technician Diploma, Networking Systems (Co-Op), Computer Systems Networking And Telecommunications from Mohawk College.
What skills is Daniel Kitching known for?
Daniel Kitching is listed with skills including Wireless, Mobile Devices, Telecommunications, Product Management, Bmc Remedy, Blackberry, Mobile Technology, and Business Analysis.
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