Daniel Littleton Email & Phone Number

Serves as an analyst, course or program designer for major instructional projects leading to instructor-led, webinar, e-learning and job aid solutions.Creates dynamic and interactive training programs of major size and/or complexity that are aligned with organizational goals, staff development needs, and overall training requirements.Conducts various analysis (e.g., occupational analysis, front-end analysis, job analysis, task analysis, or job task analysis) and fact-finding sessions with functional area managers and/or workforce personnel to discern training objectives, job performance requirements, skill requirements, delivery requirements and other facets impacting the determination and development of the training system, method, and materials.Utilizes the ADDIE process of Instructional Systems Design to collaboratively design and develop training materials (presentations, quick reference tools, instructor/participant guides, etc.) on a variety of topics.Evaluates the effectiveness and efficiency of all aspects of education and training programs including: administrative policies and procedures, curricula, instructional methods and techniques, adequacy and utilization of training aids and devices, facilities, equipment and testing.Develops evaluation methodology and instruments such as course critiques, pre/post-test analysis, and on-the-job participant/supervisor surveys, and embeds instruments in the course design.

Gathers custom reporting requirements for key stakeholders. Performs a range of data analysis and summary reporting and delivers reporting to stakeholders. Creates reports for Turnover and Retention, Lean Hiring, Position Control, EEO Compliance, EEO in Recruiting, Performance Evaluations, Appropriation Analysis, Audit Requests, Etc. Analyze, design and build new custom reports. Assists Information Technology Department in managing the data feeds to and from all HR systems. Troubleshoots problems and finds resolutions. Works with our vendors to maintain and create data feeds as needed.Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows company core concepts and basic codes of conduct guidelines. Assists internal and external stakeholders as needed with exceptional customer service.

Little Rock, Arkansas Area

• Provides direction, expertise, guidance, and recommendations to 2,000 faculty members regarding instructional methods used to analyze, design, develop, implement and evaluate both traditional and non-traditional education and training systems; improves performance by implementing active learning strategies to increase knowledge retention • Incorporates innovative Six Sigma process improvement techniques to solve performance problems and increase efficiency; researches evidence-based techniques used in the development of new web-based programs or other digital delivery formats, maintains scholarly and creative work in the areas of instructional design, assessment, and public health.• Implements the ADDIE model with “cutting edge” tested interactive courseware• Aids in the development of instructional policies and procedures as needed; creates and reviews technical support resources for end users.• Organizes collaboration between various levels of management and staff to achieve a desired outcome• Develops training strategies in a diverse coordinated environment with the involvement of team-members at various levels • Implements needs analysis processes to identify faculty and staff instructional development training needs and possible solutions to achieve an optimal outcome • Cooperates with Subject Matter Experts (SMEs) to obtain expertise on various training development projects• Provides administrative and configuration functions for the design and operation of Blackboard Collaborate and other lecture capture tools.• Coordinates communications between UAMS support staff (such as IT, OED and colleges) and the lecture capture support unit for identification and resolution of problems, scheduling of planned outages and execution of other processes. • Provides training on Blackboard, SoftChalk, Respondus, and similar technology to faculty and staff.• Interacts with faculty to build course content following sound pedagogy.

Little Rock, Arkansas Area

• Composed, compiled, and analyzed vehicle usage reports monthly, quarterly and annually as required by State and University policy• Assisted in annual budget preparation• Researched industry best practices to compare and evaluate effectiveness in UAMS parking and transportation services• Researched and developed customer training materials and tools in connection with new systems and processes• Developed and documented Information Toolkit for new UPARK system • Established and documented Patient Journey map for visiting patrons • Assisted in testing of ticket validation system • Researched and selected way finding and signage options for campus• Communicated and established online eNet Validation training course with campus wide training center• Aided in creation of interface and web pages for newly developed departmental website including but not limited to policies and procedures, communication information, and overall program mission• Created training materials for new UPARK system• Developed call station scripts for newly developed parking dispatcher position • Assisted in development and execution of communication plan for “Go-Live” of new UPARK system • Aided in development of eNet electronic ticket validation system including developing disaster recovery plan, assembling credentials, testing, and implementation • Compiled list of vendors, pricing lists, and communication processes to support Fleet Management Program • Overhauled existing processes and procedures for University Fleet Department • Constructed Service Level Agreement for all stakeholders across organization • Developed communication network of internal and external fleet stakeholders for new Fleet Program• Overhauled campus Driver Safety Program

Little Rock, Arkansas Area

• Incorporates project management techniques to leads multidisciplinary project teams from planning, design, and testing through execution.• Provides technical advice and guidance to senior administration on use of appropriate resources to accomplish assigned projects.• Implements the ADDIE model with “cutting edge” tested interactive courseware• Creates timelines and baselines to execute, monitor, control, and complete projects.• Organizes collaboration between various levels of management and staff to achieve a desired outcome• Organizes and presents administration development for instructional design and measurement methods.• Cooperates with Subject Matter Experts (SMEs) to obtain expertise on various training development projects• Provides administrative and configuration functions for two different learning management systems - one for medical providers and one for patients.• Provides services to administration including but not limited to creation, reporting, and maintenance related to our LMSs.• Assesses validity of training effectiveness and efficiency to meet organizational needs.• Conducts systematic needs analysis processes to control the creation of products and limit education/training that is either not required or distracts from training.• Manages and coordinates graphic design projects from concept through completion. Works closely with clients to create vision, conceive designs, and consistently meet deadlines and requirements.

Little Rock, Arkansas Area

• Develops, implements, and analyzes employment benefits• Interprets laws, rules, and policies concerning benefits and retirement systems; provides advice based on interpretations. • Researches data system to provide information to employees and members on the status of their account. • Authorizes payroll deductions to make benefits payments.• Reconciliation of retirement accounts• Provides a variety of technical information from which employees and members may make responsible decisions concerning their benefits and retirement plans.• Presents benefits open enrollment meetings and retirement workshops.• Computes annuity benefits utilizing years of service and compensation factors.• Orients new employees by explaining policies and procedures, obtaining required employee information, and advising employees of benefit packages.• Compiles budgetary reports for fiscal managers, meets with departmental managers to discuss budgetary reports, and provides advice on budgetary guidelines or other financial reporting matters; analyzes and reviews compiled data of departmental accounts for accuracy of posted entries and advises departmental managers on organizational policies related to financial or budgetary reporting requirements.• Prepares spreadsheets and database files from automated information systems, monitors purchasing procedures of departmental personnel, determines account responsibility for payment of expenditures, instructs new employees on purchasing and travel procedures, and interacts with management to develop new accounting procedures.• Reviews, analyzes, and prepares reports designed to reflect aspects of the organization's fiscal status and prepares special and periodic reports for use in planning by upper level management.

Master’S Degree, Educational/Instructional Technology

Bachelor’S Degree, Economics