Daniella Degrace

Daniella Degrace Email and Phone Number

Chief Executive Officer at ProcedureFlow @ ProcedureFlow
Daniella Degrace's Location
Quispamsis, New Brunswick, Canada, Canada
Daniella Degrace's Contact Details
About Daniella Degrace

25 years of Tech Startup business experience resulting into 3 startup M&A (Radian6, Q1Labs, iMagicTV), never ending supply of energy, experiencing all with unquenchable curiosity, and a heartfelt philanthropic commitment.

Daniella Degrace's Current Company Details
ProcedureFlow

Procedureflow

View
Chief Executive Officer at ProcedureFlow
Daniella Degrace Work Experience Details
  • Procedureflow
    President, Ceo And Director
    Procedureflow Apr 2015 - Present
    Saint John, Nb, Ca
    A Gemba Software Solutions Inc product.ProcedureFlow makes your employees experts faster. By combining the power of a knowledge base, work flow, and agent scripting, contact centers can reduce agent effort and provide the best possible customer experience. ProcedureFlow acts as a training and on the job support tool for agents, enabling them to start work sooner with confidence. Breaking down long, and complicated processes makes them easy for anyone to follow, ensuring quality and consistency across the board.
    View
  • Venn Innovation
    Board Of Directors
    Venn Innovation Dec 2018 - Present
  • Startup Founder Advisor
    Strategic & Founder Advisor For Technology Startups
    Startup Founder Advisor Jan 2014 - Present
    Provide advice and business consulting services to select technology Startups leveraging 18 years experience in 4 software Startups
  • Salesforce.Com
    Vice President, Customers Success Radian6
    Salesforce.Com Feb 2012 - Apr 2014
    San Francisco, California, Us
    Transferred with Radian6 acquisition. • Responsible for the delivery of international customer contracts, contracts renewal, revenue growth and customer satisfaction.
    View
  • Salesforce.Com
    Executive Vice President, Customers For Life / Customer Success Radian6
    Salesforce.Com Jan 2010 - Feb 2012
    San Francisco, California, Us
    Responsible for the delivery of customer contracts, contracts renewal, revenue growth and customer satisfaction.
    View
  • Q1Labs (Acquired By Ibm)
    Vice President, Customer Solutions Delivery
    Q1Labs (Acquired By Ibm) Feb 2005 - Jan 2010
    Waltham, Ma, Us
    Responsible for the delivery of customer contracts, contracts renewal, revenue growth and customer satisfaction.
    View
  • Alcatel
    Vice President, Customer Solutions Delivery - Imagictv
    Alcatel Mar 2003 - Feb 2005
    Espoo, Southern Finland, Fi
    Transferred with iMagicTV acquisition. • Responsible for the delivery of international contracts via 4 Center of Excellence.
    View
  • Imagictv (Acquired By Alcatel)
    Managing Director Emea, Vp Global Sales, Vp Customer Solutions Delivery
    Imagictv (Acquired By Alcatel) Apr 2000 - Mar 2003
    Responsible for EMEA operations and market development, global sales and global customer support.
  • Imagictv
    Senior Director Engineering
    Imagictv Mar 1998 - Mar 2000
    Responsible for R&D product prototyping and proof of concept, support partner component development and integration, global technical sales and global customer support.
  • Ibm
    Technical Architect, Team Lead
    Ibm Jun 1995 - Mar 1998
    Armonk, New York, Ny, Us
    Lead team of Technical Architect responsible for new product solutions. Acting CTO.
    View
  • Network General
    Senior System Engineer
    Network General Mar 1992 - Jun 1995
    Us
    Responsible for technical sales and consulting services for telecommunication test and measurement equipment for Canada
    View
  • Hydro Quebec
    Network Manager
    Hydro Quebec Jul 1988 - Jun 1992
    Montréal, Québec, Ca
    Responsible for plan, design, build and support communication network and applications for 11 building region.
    View

Daniella Degrace Skills

Salesforce.com Saas Leadership Crm Start Ups Business Development Cloud Computing Strategy Solution Selling Management Mobile Devices Team Leadership Social Media Marketing Sales Process Lead Generation Program Management Go To Market Strategy Software As A Service Professional Services Sales Telecommunications Strategic Partnerships International Sales Networking Account Management Direct Sales Customer Service Customer Satisfaction Enterprise Software Product Management Customer Relationship Management Strategic Planning Product Marketing Customer Success Selling

Daniella Degrace Education Details

  • University Of Moncton
    University Of Moncton
    Programmer Analyst

Frequently Asked Questions about Daniella Degrace

What company does Daniella Degrace work for?

Daniella Degrace works for Procedureflow

What is Daniella Degrace's role at the current company?

Daniella Degrace's current role is Chief Executive Officer at ProcedureFlow.

What is Daniella Degrace's email address?

Daniella Degrace's email address is da****@****ail.com

What is Daniella Degrace's direct phone number?

Daniella Degrace's direct phone number is (888) 827*****

What schools did Daniella Degrace attend?

Daniella Degrace attended University Of Moncton.

What are some of Daniella Degrace's interests?

Daniella Degrace has interest in Poverty Alleviation.

What skills is Daniella Degrace known for?

Daniella Degrace has skills like Salesforce.com, Saas, Leadership, Crm, Start Ups, Business Development, Cloud Computing, Strategy, Solution Selling, Management, Mobile Devices, Team Leadership.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.