Daniella Degrace Email & Phone Number

Saint John, Nb, Ca

A Gemba Software Solutions Inc product.ProcedureFlow makes your employees experts faster. By combining the power of a knowledge base, work flow, and agent scripting, contact centers can reduce agent effort and provide the best possible customer experience. ProcedureFlow acts as a training and on the job support tool for agents, enabling them to start work sooner with confidence. Breaking down long, and complicated processes makes them easy for anyone to follow, ensuring quality and consistency across the board.

Provide advice and business consulting services to select technology Startups leveraging 18 years experience in 4 software Startups

San Francisco, California, Us

Transferred with Radian6 acquisition. • Responsible for the delivery of international customer contracts, contracts renewal, revenue growth and customer satisfaction.

San Francisco, California, Us

Responsible for the delivery of customer contracts, contracts renewal, revenue growth and customer satisfaction.

Waltham, Ma, Us

Responsible for the delivery of customer contracts, contracts renewal, revenue growth and customer satisfaction.

Espoo, Southern Finland, Fi

Transferred with iMagicTV acquisition. • Responsible for the delivery of international contracts via 4 Center of Excellence.

Responsible for EMEA operations and market development, global sales and global customer support.

Responsible for R&D product prototyping and proof of concept, support partner component development and integration, global technical sales and global customer support.

Armonk, New York, Ny, Us

Lead team of Technical Architect responsible for new product solutions. Acting CTO.

Us

Responsible for technical sales and consulting services for telecommunication test and measurement equipment for Canada

Montréal, Québec, Ca

Responsible for plan, design, build and support communication network and applications for 11 building region.