Information Technology Service Delivery Analyst
Current
May 2022 - Present
AeroLeads people directory · profile
Daniella Hiland Email & Phone Number
IT Service Delivery Analyst
at
AllianceBernstein
1 work email found
@abglobal.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Delivery Analyst
Location
San Antonio, Texas, United States
Company size
Who is Daniella Hiland? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Daniella Hiland is listed as IT Service Delivery Analyst at AllianceBernstein, a company with 501 employees, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at abglobal.com and a matched LinkedIn profile for Daniella Hiland.
Daniella Hiland previously worked as Information Technology Service Delivery Analyst at Alliancebernstein and Global Service Desk Team Lead/Supervisor at Randstad. Daniella Hiland holds Associate Of Applied, Science from Itt Technical Institute.
Company email context
Email format at AllianceBernstein
This section adds company-level context without repeating Daniella Hiland's masked contact details.
{first}.{last}@abglobal.com
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AeroLeads found 1 current-domain work email signal for Daniella Hiland. Compare company email patterns before reaching out.
Profile bio
About Daniella Hiland
I have been in the computer field since 2004 and in the service desk since 2006. I have a degree in computer networking. My goal is to expand my knowledge in the computer field.Specialties: Service Desk Assistance, Exchange, Active Directory,
Listed skills include Help Desk Support, Technical Support, Active Directory, Virtual Desktop Infrastructure, and 34 others.
Current workplace
Daniella Hiland's current company
Company context helps verify the profile and gives searchers a useful next step.
Alliancebernstein
14 roles
Daniella Hiland work experience
A career timeline built from the work history available for this profile.
Global Service Desk Team Lead/Supervisor
Contract to Alliance BernsteinTrain new IT service desk technicians and provide follow up training for current techniciansProvide highly responsive support to users thru phone, chat and email, to include diagnoses of proprietary and third-party applications/interfaces, software, hardware, and peripheral device problems through recognition, research.
Apr 2016 - May 2022
Service Desk Technician
Working as contractor at CitiProvide users with support on blackberry devices, set up accounts on blackberry wireless management console, and push software to the devices.Assist user with connecting to emails on their smartphone or tablets with Good for Enterprise.Provide user with assistance on Avaya desk and softphones including, configuring settings and.
Jan 2014 - Apr 2016
Service Desk Team Lead
Subject Matter Expert responsible for assisting technicians with finding appropriate resolution or resolver groups and establish proper ticket documentation. Assist customers with tickets that have been escalated due to SLA breach, lack of update, and/or end user being unhappy with service or how ticket was handled.Responsible for tracking agent.
Oct 2012 - Dec 2013
Service Desk Technician
Work for Technisource at Citi.Provide technical support for remote users, blackberries, and telephony.Maintain and correct tickets in Service Now
Feb 2012 - Oct 2012
Service Desk Technician
Work for TEKsystem at USAAProvide highly responsive support to in house users and field users over the phone, to include, diagnoses of proprietary and third party applications/interfaces, software, hardware, and peripheral device problems through recognition, research, isolation and resolution stepsProvide technical support by creating service incidents.
Sep 2008 - Dec 2011
Helpdesk Technician
Jul 2008 - Aug 2008
Computer Operator I
Provide technical support by creating service tickets for internal and field IT technicians Create and manage active directory and exchange accounts
Mar 2008 - Jun 2008
Tier 2 Technician
Provide technical support by creating service tickets for internal and field IT technicians with Remedy Create and manage active directory and exchange accounts
Jan 2007 - Mar 2008
Computer Specialist
Assist with the configuration, deployment and maintenance of infrastructure related hardware and software including servers, workstations, printers, routers, switches and other various devices Provide highly responsive support to users, to include, diagnoses of proprietary and third party applications/interfaces, software, hardware, and peripheral device.
Nov 2006 - Jan 2007
Aug 2006 - Oct 2006
Purchased Parts Clerk
Update daily and weekly excel reports Prepare purchased parts for outbound shipping
Jan 2006 - Aug 2006
Sales Representative
Assist customers with merchandise Handle money, check, gift card, and credit card transactions
Oct 2005 - Jan 2006
Hostess
Mi Terri Cafe
Work with ProHost computer seating system and Aloha computer ordering systemTranslator for the hearing impaired
Aug 2004 - Sep 2005
Team & coworkers
Colleagues at AllianceBernstein
Other employees you can reach at bernsteinresearch.com. View company contacts for 501 employees →
AS
Atul Shahi
Colleague at Alliancebernstein
Allahabad, Uttar Pradesh, India, India
View →
SR
Sathvik Reddy
Colleague at Alliancebernstein
Memphis, Tennessee, United States, United States
View →
DH
Danny Herrmann
Colleague at Alliancebernstein
Nashville, Tennessee, United States, United States
View →
IF
Ib Fabulos
Colleague at Alliancebernstein
Nigeria, Nigeria
View →
TD
Tejas Dharankar
Colleague at Alliancebernstein
Nashville Metropolitan Area, United States, United States
View →
TR
Tuppy Russo
Colleague at Alliancebernstein
New York City Metropolitan Area, United States, United States
View →
RG
Ronald G
Colleague at Alliancebernstein
New York, New York, United States, United States
View →
MP
Marc P.
Colleague at Alliancebernstein
Poland, Poland
View →
JC
Josh Catharway
Colleague at Alliancebernstein
Hong Kong SAR, Hong Kong
View →
JJ
James Juneau
Colleague at Alliancebernstein
Nashville Metropolitan Area, United States, United States
View →
Atul Shahi
Colleague at Alliancebernstein
Allahabad, Uttar Pradesh, India, India
View →
SR
Sathvik Reddy
Colleague at Alliancebernstein
Memphis, Tennessee, United States, United States
View →
DH
Danny Herrmann
Colleague at Alliancebernstein
Nashville, Tennessee, United States, United States
View →
IF
Ib Fabulos
Colleague at Alliancebernstein
Nigeria, Nigeria
View →
TD
Tejas Dharankar
Colleague at Alliancebernstein
Nashville Metropolitan Area, United States, United States
View →
TR
Tuppy Russo
Colleague at Alliancebernstein
New York City Metropolitan Area, United States, United States
View →
RG
Ronald G
Colleague at Alliancebernstein
New York, New York, United States, United States
View →
MP
Marc P.
Colleague at Alliancebernstein
Poland, Poland
View →
JC
Josh Catharway
Colleague at Alliancebernstein
Hong Kong SAR, Hong Kong
View →
JJ
James Juneau
Colleague at Alliancebernstein
Nashville Metropolitan Area, United States, United States
View →
2 education records
Daniella Hiland education
Associate Of Applied, Science
Itt Technical Institute
High School Diploma
Oliver Wendell Holmes H.S
FAQ
Frequently asked questions about Daniella Hiland
Quick answers generated from the profile data available on this page.
What company does Daniella Hiland work for?
Daniella Hiland works for AllianceBernstein.
What is Daniella Hiland's role at AllianceBernstein?
Daniella Hiland is listed as IT Service Delivery Analyst at AllianceBernstein.
What is Daniella Hiland's email address?
AeroLeads has found 1 work email signal at @abglobal.com for Daniella Hiland at AllianceBernstein.
Where is Daniella Hiland based?
Daniella Hiland is based in San Antonio, Texas, United States while working with AllianceBernstein.
What companies has Daniella Hiland worked for?
Daniella Hiland has worked for Alliancebernstein, Randstad, Ibm, Citi, and Technisource.
Who are Daniella Hiland's colleagues at AllianceBernstein?
Daniella Hiland's colleagues at AllianceBernstein include Atul Shahi, Sathvik Reddy, Danny Herrmann, Ib Fabulos, and Tejas Dharankar.
How can I contact Daniella Hiland?
You can use AeroLeads to view verified contact signals for Daniella Hiland at AllianceBernstein, including work email, phone, and LinkedIn data when available.
What schools did Daniella Hiland attend?
Daniella Hiland holds Associate Of Applied, Science from Itt Technical Institute.
What skills is Daniella Hiland known for?
Daniella Hiland is listed with skills including Help Desk Support, Technical Support, Active Directory, Virtual Desktop Infrastructure, Windows, Troubleshooting, Vmware Vsphere, and Microsoft Office.
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