Daniel Lasley Email & Phone Number

The National Account Manager’s primary role is to provide leadership and management to assigned client programs and relationships. The role is responsible for meeting or exceeding expected client service levels on assigned client accounts; and is the primary point of contact for the client, and any challenges within the operation of an account are escalated for resolution. The role is focused on management of assigned accounts, to ensure that each client’s program is managed and operates with… Show more The National Account Manager’s primary role is to provide leadership and management to assigned client programs and relationships. The role is responsible for meeting or exceeding expected client service levels on assigned client accounts; and is the primary point of contact for the client, and any challenges within the operation of an account are escalated for resolution. The role is focused on management of assigned accounts, to ensure that each client’s program is managed and operates with maximum efficiency. Follow and enforce BRS’s documented best practices with respect to Sales, related to entire sales process and on boarding of new client programsPerform outreach to existing clients to seek feedback on satisfaction levels; document key points and/or deliverables to confirm mutual expectationsAssist with sales calls and other outreach to qualified appropriate leadsProvide accurate client reporting using defined standard menu, propose exceptions for informed decision makingDevelop, maintain, and share knowledge of technical and business challenges of clientsIdentify opportunities to increase program scope of products and services that meet identified challenges or market needsInitiate meetings with clients to present new technology and/or other solutions with attention to presenting benefits to each clientBuild strong relationships with prospective and current clients that expand program revenue; guide problem resolution discussions to conclusions that protect margin and relationshipsBroaden and grow contacts within client organizations for cross selling purposes and reduce risk due to key contact departure (attrition)Manage and work through customer needs in order to anticipate future needs, matching organizational capabilities and recommending new ones Show less

Remote

o Responsible for business development in accounts with no previous history of business in the retail sector.o Strategic account planning and overall relationship management of national key accounts.o Leverage existing relationships with past clients to gain introductions and business with the facilities management teams.o Align PPG Operations, Specifications, and Corporate Account and Management teams to gain mutually beneficial and long-term relationships with new accounts.o… Show more o Responsible for business development in accounts with no previous history of business in the retail sector.o Strategic account planning and overall relationship management of national key accounts.o Leverage existing relationships with past clients to gain introductions and business with the facilities management teams.o Align PPG Operations, Specifications, and Corporate Account and Management teams to gain mutually beneficial and long-term relationships with new accounts.o Liaise as a trusted advisor and brand ambassador for PPG Services Show less

Oldsmar, Fl

Manage a selected region of accounts to develop & foster relationships that ultimately bring new sales and business development. Primarily responsible for the revenue growth of Vanguard Protex Global through the achievement of sales results as measured against monthly performance goals.Selected Results: Increased territory sales by 270% in first full year by building relationships with delivering well above expectations  Currently exceeding previous years record sales numbers… Show more Manage a selected region of accounts to develop & foster relationships that ultimately bring new sales and business development. Primarily responsible for the revenue growth of Vanguard Protex Global through the achievement of sales results as measured against monthly performance goals.Selected Results: Increased territory sales by 270% in first full year by building relationships with delivering well above expectations  Currently exceeding previous years record sales numbers, with 4 months still remaining Created new business by reengaging troubled accounts and rebuilding broken relationships resulting in business expansion in previously declining territory Show less

Oldsmar, Fl

Manage a $20M implementation and ongoing maintenance of a global retail telecom expansion, o Ensure domestic and international project team leaders understand all aspects of their responsibilities to exceed client expectations Accomplished at the highest level of service for client as we have been ranked as their #1 performing vendor for programs entire 3 year life cycle o Negotiate, analyze and submit multinational RFQs for complex system solutions, resulting in the 100% on time… Show more Manage a $20M implementation and ongoing maintenance of a global retail telecom expansion, o Ensure domestic and international project team leaders understand all aspects of their responsibilities to exceed client expectations Accomplished at the highest level of service for client as we have been ranked as their #1 performing vendor for programs entire 3 year life cycle o Negotiate, analyze and submit multinational RFQs for complex system solutions, resulting in the 100% on time delivery of over 2,100 new store openings in 18 countries worldwideo Research, vet and negotiate contracts with multinational vendors to distribute product, perform new store installations and service requestso Establish, manage and maintain supply chain to replenish thousands of international new store openings, including customizing online webstore and direct deliverieso Develop and maintain technical guides, order forms and bid documents in support of standard and custom solutions distributed worldwide o Main point of contact to advise and lead international team meetings with individual country management teams & Global HQ executives o Ensure million dollar receivables are compensated in a timely manner, track and report as suchKey Contributions at Vanguard Protex Global  Management of global customer relationships for 25 key international accounts, aligning both internal and remote cross-functional teams, operating affiliates and partners to drive profitable and long-term revenue contribution  Build and implement infrastructure, processes and communication strategies supporting the development, implementation and maintenance of global initiatives across 18 countries worldwide Show less

Oldsmar, Fl

Project manager for key domestic accountso Supported and coordinated accounts for 45+ clientso Managed distributions and new store openingso Created technical support documentation and created process to track projects from concept stage to invoicing

• Managed the day to day operations of the business• Coordinated the sales, ordering, scheduling and shipping processes• Developed and implemented internet marketing strategies• Planned and managed events and trade shows• Trained team on selling points for each upgrade category • Provided regular updates and reporting to business owner for in-depth review• Tracked and scheduled appointments for tuning / vehicle upgrades

Tampa/St. Petersburg, Florida Area

• Attained the Ford Master Certification (highest certification available)• Highest rated service advisor for shop hours sold per repair order written, gross sales, and customer satisfaction scores• Served as the main point of contact between the customer and the dealership concerning scheduling, inspection results, corrective procedure recommendations, and preparing work orders for needed repairs• Professionally established new and cultivated existing customer relationships to… Show more • Attained the Ford Master Certification (highest certification available)• Highest rated service advisor for shop hours sold per repair order written, gross sales, and customer satisfaction scores• Served as the main point of contact between the customer and the dealership concerning scheduling, inspection results, corrective procedure recommendations, and preparing work orders for needed repairs• Professionally established new and cultivated existing customer relationships to maximize long term customer retention and dealership profit• Encouraged and promoted the highest levels of satisfaction with customers and fellow employees • Prioritized required and recommended services to aid customers in their decision making Show less

Tampa/St. Petersburg, Florida Area

• Attained Platinum Level Certification from American Honda (highest certification available)• Served as the main point of contact between the customer and the dealership concerning scheduling, inspection results, corrective procedure recommendations, and preparing work orders for needed repairs• Professionally established new and cultivated existing customer relationships to maximize long term customer retention and dealership profit• Encouraged and promoted the highest levels of… Show more • Attained Platinum Level Certification from American Honda (highest certification available)• Served as the main point of contact between the customer and the dealership concerning scheduling, inspection results, corrective procedure recommendations, and preparing work orders for needed repairs• Professionally established new and cultivated existing customer relationships to maximize long term customer retention and dealership profit• Encouraged and promoted the highest levels of satisfaction with customers and fellow employees Show less