Dany Zometa Email & Phone Number

Auckland, NZ

Auckland, New Zealand

• Manage Junior Support Staff
• Assisting with installing and monitoring lockers,click & collect refrigerated lockers, kiosks & Digital Signage
• Setting up networks, and testing locker, kiosk & Digital Signage software
• Answering support calls, logging support tickets
• Preparing documentation and manuals
• Preparing site plans/technical drawings for installations

Auckland, New Zealand

• XML parsing and processing.
• Relational Database Management System knowledge, together with maintenanceand disaster recovery procedures. This will be specifically around MS SQL Server (allversions)
• Windows and Linux Operating System knowledge, both in installation, configurationand use thereof, specifically:o Windows
• To be able to install Windows.
• To be able to configure networking.
• To be able to configure Terminal Service.

Auckland, New Zealand

•  Provisioning of new customers orders using SAP. Prepare AVL solution components for clients and installers, ensuring efficient service levels are provided. Provisioning of new customers ordersusing SAP. Prepare.
• Understands customer needs and ensurecustomer quality requirements areachieved.
• Consistently complies with TeletracNavman Quality Standards.
• Produces a high quantity of quality work.Team Work & Communication
• Fosters and maintains good workingrelationships with key members of theTeletrac Navman team.
• Treats all Teletrac Navman personnel withrespect and professionalism.

Auckland, New Zealand

Building Services Mainly ICT (AV/SECURITY/COMMS)Role Purpose and Key Accountabilities· Produce routine and detailed technical drawings within a specified budget and project program, as directed· Resolves technical problems and details independently; and seeks advice when required· Uses computer aided (CAD) drafting skills to produce drawings that comply.

Auckland, New Zealand

• Role Purpose and Key Accountabilities
• Provide effective and efficient Information and Communication Technologies (ICT) support to all Beca users as directed or when required
• Deliver a high quality standard of client service
• Manage, prioritise or escalate, Incidents and Service Requests aiming to maintain a high level of customer satisfaction
• Provide timely and appropriate communications to clients, ICT team leaders and managers
• Assist with setting up project site offices and provide documentation and recommendations

Auckland, New Zealand

Resolve and restore basic incidents at the front line to provide the bestand most efficient service to the clients.Assist and resolve 2nd level incidents internally and externally. Level 1 support for: Bureau and CPS Desktop Server Windows Active Directory Server Linux/Unix Storage Network Phone Voice Recorders Exchange Level 2 support for:.

Auckland, New Zealand

• Responsibilities
• Provide support to the Professional Services Implementation and Support Consultants
• Utilise Service Desk reporting to ensure SLA compliance
• Provide support to customers
• Contribute to the overall company performance
• Attain and exceed targets as set by managementAchievements

Auckland, New Zealand

• Clear Help DeskResponsibilities
• Support the day to day operations of the National Support Office IT Help desk
• Ensure all support calls are logged in the Zendesk with a priority allocated
• Ensure all calls are followed up with the user before calls are closed
• Ensure all calls that are outside the standard SLA are escalated to the appropriate person
• Prepare monthly reports of help desk performanceSystems Maintenance and SupportResponsibilities

Auckland, New Zealand

• Responsibilities
• Repairing computers
• Maintaining computers
• Help desk
• Fixing Word and Excel issues
• Mail Marshal

Auckland, New Zealand

• IT SupportResponsibilities
• Repairing computers
• Maintaining computers
• Help desk
• Ordering and buying PC and other equipment
• Cell phone support

Dip. Network Administration, Network Administration, A+/Network+/Mcsa/Ccna

Cadi, Arts