Danni Reclosado Email & Phone Number

South San Francisco, Ca, Us

South San Francisco

Strategy. Global Meeting Services enables end-to-end support for real-time communication and collaboration to internal customers. We strive to provide world-class service in audio & video conferencing, webcasting, and event management. Our goal is to advise, consult and influence the delivery of innovative conferencing solutions and capabilities globally, so we can provide effective business communication, ensuring cost and time efficiency, so Roche can focus on what patients need next.Manage the systems/tools within Global Roche / Genentech Meeting Services department to deliver Video Conference, Cisco TelePresence, WebEx, Webcast, and Technical Event Planning.Video Conference - also known as “VC”, Video Conferences are best used to facilitate long-distance meetings between groups of people in video conference rooms.Cisco TelePresence - Also known as "TP," TelePresence is a newer video conferencing solution ideal for virtual meetings between small groups that last many hours or all day. Webcast Service - can be leveraged to stream the video, audio and slides of a meeting or event to many simultaneous listeners/viewers across the globe over a network (Internet or Intranet). Recordings and user videos can also be posted to our Webcast portal for on-demand viewing and sharing. Technical Event Planning - offers support with all technical aspects of scheduling, consulting and administration of events, webcasts and video conferences. Our experienced Event Coordinators will help determine your technology and resource needs based on the goals of your event and coordinate the necessary resources for a successful event.WebEx - is a self-service platform used for sharing computer content over the internet. It is often combined with either video conference or TelePresence meetings, or as a singular platform with WebEx audio.

South San Francisco

Strategy. Manage the systems/tools within Genentech’s GI department delivering copying, scanning, faxing, and secured prints. Meet monthly and quarterly with management and other departments to provide key updates on projects within my remit and voice improvement opportunities Create, analyze, and interpret detailed audit reports for management. Responsible for providing recommendation of process improvements and inventory control. Routinely monitor quality assurance based on Service Level Agreements (SLA) through effective project management for the organization’s accounts, as well as identifying critical gaps in efforts across the company. Met monthly with admin and Genentech management to provide training.

South San Francisco

Strategy. Develop, implement and review related procedures. Invoices accounts and interact with customers; assists in maintaining acceptable profit levels and ensure that customer expectations are met. Ensure the quality of operations for shift by assisting in the achievements of goals in audits and deadlines Improve quality of operations and improve consistency by implementing company performance and operation procedures Ikon Trac DBA to monitor and inventory reports for internal and external customers Responsible for and preparing monthly billing and invoicing Ensure accuracy by auditing timesheets to payroll reports and making necessary adjustments Supervise a team of five direct reports.

Strategy. Provided end to end support and problem solving for customers through their shopping process Responsible for daily cash balancing of tills and managed $500,000 cash room safe with daily deposits with zero errors. Collaborated with departmental management to document and deploy new employee orientation manuals. Responsible for delivering customer service training during new hire orientation to employees. Responsible for approving Nordstrom Revolving Credit accounts for applicants. Provide multiple years experience as a customer service manager.

Strategy. Met monthly sales targets and forecasts set by corporate in order to obtain profitability within a department. Responsible for the successful implementation of new projects within the shoe department while ensuring high standards of customer service. Responsible for maintaining and balancing a departmental budget of $1.5 M which resulted in a 15% increase in profitability. Designed service development plans and conducted operation assessments. Managed a department of twenty-three with two assistants, while responsible for the departmental annual budget. Recommended efficiencies which resulted in a 5% annual savings.

Strategy. Collaborate with DDS Control Systems that monitor air conditioning, alarms, and lighting systems. Responsible for successful partnership with sales teams to meet job expectations and requirements. Liaised between various departments within the company to model schematics for wiring and networking of electronics.

Strategy. Provided customer service support and problem resolution for customers in an effort to grow their business Managed daily customer supply requests Responsible for overseeing equipment maintenance and delivery of technical and mechanical support to clients. Maintained freight schedules and oversaw product delivery.

San Jose California