• Provided expert guidance on BMW offerings, ensuring clients understood features and benefits.• Utilized negotiation skills to align client needs with business objectives, leading to successful sales.• Delivered exceptional customer service, building strong relationships and exceeding sales targets.

• Initiated and developed a staff appreciation program aimed at recognizing and celebrating team achievements.• Collaborated with department heads to oversee staff performance and ensure the achievement of targeted Key Performance Indicators by creating staff reports and appreciating performing staff members.