Danielle A.

Danielle A. Email and Phone Number

Customer Service Manager Construction materials & supply chain Front Line Management
Danielle A.'s Location
Perth, Western Australia, Australia, Australia
About Danielle A.

Originally hailing from the east coast of Australia, I made the journey to Perth two decades ago with the intention of embarking on a travel adventure. Little did I know that this move would lead me to embrace the unique lifestyle and opportunities that Western Australia has to offer, ultimately shaping my career in the construction industry.With over 17 years of experience under my belt, I have honed my skills in management, people development, customer service, site administration, key account management, and new business development. Holding certifications in Front Line Management and Work Health and Safety, I am also well-equipped to lead and support my team and clients efficiently and safely.In my most recent roles, I collaborated with various stakeholders on-site to ensure the delivery of top-notch services and results. I place great importance on open communication, transparency, and teamwork, striving to cultivate strong relationships with both colleagues and clients. I firmly believe in fostering a work environment where employees feel valued and empowered, while clients receive satisfaction and respect. My goal is to establish a positive and dynamic workplace that nurtures growth, encourages innovation, and upholds standards of excellence.I am truly passionate about providing guidance to those with less experience, working collaboratively as a team, and embracing the ideas of my colleagues. ‘Character is doing the right thing when nobody's looking. There are too many people who think that the only thing that's right is to get by, and the only thing that's wrong is to get caught’ C.J Watts

Danielle A.'s Current Company Details

Customer Service Manager Construction materials & supply chain Front Line Management
Danielle A. Work Experience Details
  • Bluescope
    Customer Service Manager
    Bluescope Nov 2022 - May 2024
    Perth, Western Australia, Australia
  • Srg Global
    Contract/Claims-Site Admin (Multifunctional Role - Construction)
    Srg Global Jun 2020 - Nov 2022
    Perth, Western Australia, Australia
    Site Administration/Multifunctional role.The success of this role depends on open communication, our people, productivity, and standardised procedures. To be effective and productive in this role, it is imperative to be organised, efficient and follow through on commitments. This includes responding to all queries in a timely manner. This role is multifunctional and as such there should be a high level of attention to detail with the ability to prioritise the urgency of certain tasks. This position centers around SRGs code of conduct and the key values within the code. Business must be conducted safely, honestly, ethically and with the highest standards of integrity and fairness. Responsibilities include however are not limited to > compiling & processing claims, WHS support, customer service, payroll, EBA reviews, creating quotations, providing purchase orders, creating invoices, doc control, setting rosters, scheduling, providing monthly reports, maintaining a client data base of over 200 employees, keeping track of accounts/pricing, ensure QA/test result data is current, liaise between site and head office on behalf of construction workers, internal stakeholders & the builder etc..
  • Lafargeholcim
    Csc Manager
    Lafargeholcim Mar 2016 - Feb 2018
    Perth, Australia
  • Lafargeholcim
    Csc Supervisor - Concrete
    Lafargeholcim Jan 2016 - Mar 2016
    Suite 1 - 18 Brodie Hall Drive, Bentley Wa 6102
    Improve customer service experience, engage with customers and build/maintain relationships Maintain an orderly workflow according to prioritiesKeep ahead of industry developments and apply best practices to areas of improvementRecruit, mentor and develop customer service agents/Schedulers and nurture an environment where they can excel through encouragement and empowerment
  • Boral Construction Materials
    Project Estimator
    Boral Construction Materials Jun 2015 - Sep 2015
    Belmont
    Strategic planning with the Major Projects Manager - Concrete for future projectsAdministration of current contractsMaintenance/development of costing models.Managing the tendering process for all potential projects.Preparation of claims for contract variationApplying estimating and analysis skills to meet project cost and time requirementsDriving the implementation of Contracting Excellence Principles and Best Practice Project Management.
  • Boral
    Sales Service Centre Manager
    Boral Jun 2011 - Sep 2015
    Perth, Australia
    Manages safety requirements for zero harm outcomes across employees, contractors and customers.Champions a positive experience for the customer across all Boral touch points.Identifies and implements training requirements for the team.Leads change management requirements successfully within the team and across customers.Analyse patterns in customer behavior.Manages functionality for IT system requirements including disaster recovery.Lead collaboration across functions to ensure optimal customer and cost outcomes.Provides feedback and constant performance management to team.Successfully executes delivery required to achieve sales performance targets..
  • Boral Construction Materials
    Scheduler/Allocator
    Boral Construction Materials Jun 2008 - Jun 2011
    Perth, Australia
    Truck AllocationScheduling Work Liaising with customers, drivers, and plant staff on delivery requirementsLiaising internally - technical needs, induction process, safety, truck requirements, complaints and customer feedback
  • Boral Construction Materials
    Sales Service Officer
    Boral Construction Materials May 2007 - Jun 2008
    Perth, Australia
    Customer Service Complaint management NegotiationOrders / Schedule workConcrete

Frequently Asked Questions about Danielle A.

What is Danielle A.'s role at the current company?

Danielle A.'s current role is Customer Service Manager Construction materials & supply chain Front Line Management.

Not the Danielle A. you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.