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Danielle L. is listed as Customer Relationship Management | Retail Operations | System/Office Administration based in Hamilton, Ontario, Canada. AeroLeads shows a work email signal at ackroo.com and a matched LinkedIn profile for Danielle L..
Danielle L. previously worked as Customer Support Specialist at Ackroo and Project Lead, Operations at T.Kettle And Sunrise Records. Danielle L. holds Bachelor’S Degree, Anthropology from Mcmaster University.
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My expertise in CRM, combined with my corporate communication skills, have been pivotal in establishing meaningful partner relationships, while generating substantial revenue. Through initiative and a keen focus on operational excellence, I have proudly enhanced both the customer experience and a variety of head office internal processes.Previously, as a Senior Project Lead at Putman Investments, I enjoyed collaborating cross-functionally to refine operational procedures, driving quality assurance across a network of approximately 100 retail stores. My experience is grounded in a strong commitment to customer relationships and operational integrity, backed by years of dedicated service in retail operations and administrative support.
Listed skills include Hedge Funds, Fund Administration, Microsoft Office, Public Relations, and 33 others.
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- Managed the order process and administrative functions for all standard and custom collateral Sales Orders in Netsuite; independently generated $18k for the business in collateral orders in first full Quarter (Q3) 2023.- Championed being the Ackroo Office Ambassador by being first point of contact for all phone calls into Support, and by acknowledging.
Ancaster, Ontario, Canada
- Senior Operations Project Lead specializing in retail operations planning for a group of companies with ~100 stores.- Reported directly to Director of Operations, serving as a first point of contact for office visitors and all matters relating to retail operations and quality assurance within all stores.- Responsible for deploying various online, video.
Ancaster, Ontario
- Promptly managed and addressed all customer relationships through e-mail and phone requests, confirming full understanding of an escalated situation before offering a resolution in line with Head Office concession protocol. - Established customer de-escalation procedures related to incorrect/defected purchases to encourage and maintain good customer.
Hamilton, Canada
- Led store staff in keyholder position in absence of a Supervisor on any given shift. - Maintained quality assurance of salesfloor by employing problem-solving skills to resolve issues related to retail sales/front cash area.- Honed public speaking skills when serving a large volume of customers daily in a fast-paced, and often chaotic, demanding.
Hamilton, Ontario
- Influenced positive change in curriculum process improvement for a diverse portfolio of college programs by gathering data through Institutional Research, and authoring provincially mandated reports to ensure programs are meeting ministry standards.- Analyzed and generated lengthy, granular reports on collected data and trends pertaining to provincial.
Toronto, Canada Area
- Performed extensive data entry to maintain large client database by using a wide variety of computer programs, ensuring all information stayed current and up-to-date. - Liaised with Investment Managers and investors through telephone and electronic mail to ensure all requests were fully understood and all requirements met. - Promptly produced and.
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Danielle L. is listed as Customer Relationship Management | Retail Operations | System/Office Administration.
AeroLeads has found 1 work email signal at @ackroo.com for Danielle L..
Danielle L. is based in Hamilton, Ontario, Canada.
Danielle L. has worked for Ackroo, T.Kettle And Sunrise Records, Sunrise Records, The Beer Store, and Mohawk College.
You can use AeroLeads to view verified contact signals for Danielle L., including work email, phone, and LinkedIn data when available.
Danielle L. holds Bachelor’S Degree, Anthropology from Mcmaster University.
Danielle L. is listed with skills including Hedge Funds, Fund Administration, Microsoft Office, Public Relations, Customer Service, Social Media, Investments, and Fund Accounting.
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