Danielle Abrahams Email & Phone Number

WORK EXPERIENCEDullah Omar High Court- Filing Clerk8 months 2017Worked in the wills and estate department and my duties included answering calls from clients.Distributing files to the wills and estate lawyers, collecting files and refiling them.Sowing Seeds of Joy (NGO) – Administrator11 months 2019My duties as administrator included data capturing, filing and assisting with preparing counseling workshops. Contacting caterers and sending creating forms for personal information.Using:• JotformOld Mutual - Call Centre Agent2020–20216monthsWorking in customer service my duties and responsibilities included responding to client’s email enquiries, data capturing, checking and verifying. As well as processing policy documents.I worked with software like:• Microsoft teams• Cameyo• omunet Independent Electoral Commission (IEC) – Deputy Presiding OfficerWorked the 2021 ElectionsMy duties included to supervise a team , allocate them duties and resolve conflict between voters.My responsibilities also included doing stock control. ( keeping record of how many ballots were used etc).Imaginext sushi café- Waitress/Barista2020–2021 1 yearAs a waitress my duties included but was not limited to serving customers, taking orders and tending to the cash register.Making deliveries.I also helped with marketing brainstorming ideas and designing digital posters.University of the Western cape -Marketing Intern:Currently 2022 for 6 monthsMy duties have included assisting with planning marketing strategies for campaigns. As well as designing digital posters and promotional videos.I have worked on a Student development and support day Campaign.While simultaneously working on a launch campaign of the student development and support new tagline LEARN.BECOME. THRIVE.As a marketing assistant during these campaigns my duties included:• Social media marketing – building awareness of these campaigns online through engaging with students, designing and posting digital posters and videos.• Distributing flyers out to students in high traffic areas around the campus.• Doing research on what would attract students to these events.• Collecting feedback from students about the events.• Creating a feedback report on the marketing side of the event. (branded Merchandise that was bought for event etc)• A well as booking venues for training sessions.Skills:• Good at planning• Good working in a team• Have computer skills in:- Microsoft word- Excel- Smartsheet- Jotform• Mobile image & Video editing • Have experience with customer service

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  University Of The Western Cape

  Industrial And Organizational Psychology