Danielle Alexander Email & Phone Number

Little Rock, Ar, Us

Little Rock, Ar, Us

Little Rock, Arkansas, United States

Service Lifecycle Management

Little Rock, Arkansas, United States

Little Rock, Arkansas

• Provided technical and business expertise to Large Financial Institutions for use of software implementation throughout the bank. • Created requirements document for Project Manager and Stakeholders to distinguish system requests vs needs. • Facilitated meetings with client and internal FIS team to modify system in order to support client specifications.• Verified technical and functional business requirements to drive out gaps and impacts that have yet to be… Show more • Provided technical and business expertise to Large Financial Institutions for use of software implementation throughout the bank. • Created requirements document for Project Manager and Stakeholders to distinguish system requests vs needs. • Facilitated meetings with client and internal FIS team to modify system in order to support client specifications.• Verified technical and functional business requirements to drive out gaps and impacts that have yet to be identified.• Communicated regularly with management team regarding tasks, improving business processes or escalating issues as appropriate. • Played an instrumental role in educating clients on enhancements, new solutions or procedures. • Performed walkthroughs and demonstrated product deliverables for each Sprint/Release to clients and stakeholders. • Met project’s scope, timeline and deliverables with working experience in both Waterfall & Agile Methodology •Assisted Quality Assurance (QA) team with exploratory, smoke & regression testing to ensure product has no defects/bugs. • Worked directly with Design & Development teams to refine the agreed requirements. Show less

Arkansas

• Proven ability to multitask, organize and exercise excellent time management skills• Acts as liaison between distributors and account managers to negotiate pricing. • Records software licensing and hardware purchases of clients through ConnectWise.• Maintains purchasing contracts between client and vendor files based on company standards. • Processes purchase orders and ensure delivery of equipment. • Produces and records month-end inventory levels.

Suffern, Ny

• Determined margin and revenue amounts for opportunities discovered by field reps.• Created pricing registrations between PKA and HPE in order to extend strategic pricing to customers• Generated customer quotes in Excel containing contracts, skus, distribution costs, gross/net profit, blended discounts, etc• Negotiated freight costs pricing and buy costs with distribution. • Reported opportunities won and revenue to distribution and manufacturer.

Downstate New York & New Jersey

• Developing servers, storage, and networking configurations based on customers current need and future IT plans. • Strategizing with distributors, resellers, and field reps to create/maintain competitive advantage in accounts. • Generating and closing revenue in NY/NJ government accounts.• Establish and building relationships with existing and new HP customers. • Interacting with customers to uncover their needs and business pain points.• Developing legal quotes using… Show more • Developing servers, storage, and networking configurations based on customers current need and future IT plans. • Strategizing with distributors, resellers, and field reps to create/maintain competitive advantage in accounts. • Generating and closing revenue in NY/NJ government accounts.• Establish and building relationships with existing and new HP customers. • Interacting with customers to uncover their needs and business pain points.• Developing legal quotes using various State Contracts. • Educating resellers on available pricing options within government entities• Collaborating with field members and resellers to develop business plans. • Presenting business plans to HP directors and managers.• Forecasting revenue on weekly, monthly, and quarterly basis• Solving non-routine problems to ensure customer satisfaction Show less

Bachelor'S Degree, Marketing

Activities and Societies: Particpated in the Student Marketing Association (2010-2011)

Education record

Completed 29 credit hours of basic core requirements