Analyze CMLS and company generated data to improve market strategies and future developments. Maintain and develop databases to help further understand local and national housing market trends, buyer demographics, preferences and market opportunities. Assist with flow of information, management of company records, and progress reports. Set up and manage electronic house files within our software system, IHMS. Facilitate contract execution, oversee Buyer selections meeting, and manage buyer expectations throughout the construction process until closing.

Provided customers with friendly, informative, efficient service in a high stress, constantly changing environment. Built client relationships and increased restaurant patronage by anticipating the requests of new and returning customers. Increased weekly income on average by 25% to 50% without added hours compared to previous employment, thus raising the server standard for sales goals on a nightly and weekly basis through a goal-oriented approach to maximize success. Initiated direct marketing at target locations and on FaceBook, increasing public visibility and recognition of restaurant.Trained approximately 10 new employees.

Created the ideal dining experience through hospitality, efficiency and teamwork. Catered private functions and events. Promoted to head server in less than three months after start date due to efficiency, professionalism and creativity.Recognized as one of the most knowledgeable servers regarding menu items and front-of-the-house operations.

Provided customers with an authentic dining experience with knowledge of Italian cuisine and wine.Increased knowledge of Italian culture resulting in job effectiveness and success.Advanced to caterer through superior professionalism, enthusiasm and work ethic.

Worked toward increased customer acquisition and retention through appropriate product placement. Created strategies to identify, analyze and implement solutions to outdated or underachieving products and package deals.Succeeded in dozens of cold-calls with a sales pitch of less than five minutes.

Worked with clients to organize silent auctions for charitable fundraising events. Developed the gifting line as an emerging business and managed schedule of custom tournament gifting orders. Continuously improved production methods to meet increased demand, lower costs, and increase margins.Helped the gifting line become a profitable extension of the company in the tournament gifting market.Acquired inventory management skills and assisted the management of inventory.