Danielle Ault Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania

• Work closely and provide administrative support to the CEO, President/C.O.O, marketing team and H.R. Manager.
• Manage and coordinate travel and calendars for CEO, President/C.O.O and the Director of Business Development.
• Provides professional, administrative, and secretarial support to the leadership team.
• Make travel arrangements including car rentals, hotel reservations, and flights.
• Prepare expense reports.
• Arrange on-site and off-site meetings, appointments… Show more Work closely and provide administrative support to the CEO, President/C.O.O, marketing team and H.R. Manager.

PPG Paints Arena

• Team with Suites Manager in determining staffing needs for each event.
• Create/Distribute/Track/Input staffing availability calendars and employee attendance.
• Update staffing line voicemail with upcoming events.
• Complete necessary paperwork and spreadsheets in preparation for events to provide staff
• Process catering orders.
• Respond to customer billing inquiries and reconcile billing issues.

• Partnered with Sprint’s Indirect Account Manager to drive sales at store location.
• Effectively handled customer service issues and escalations.
• Educated customers on all new purchases including, but not limited to, features, benefits, and operations of device.
• Drove add-on sales by offering and recommending accessories, vision data services, wire line products, and other applicable add-ons.
• Enter activations and upgrades through direct and indirect… Show more
• Enter activations and upgrades through direct and indirect applications.

Greater Pittsburgh Area

• Made management decisions consistent with company policies and procedures.
• Achieved/Exceeded monthly sales quotas.
• Made qualified recommendations to assist customers with purchasing decisions.
• Performed customer credit reviews and account activations.
• Supported outside sales representatives with ordering phones and accessories.
• Assisted customers with purchasing decisions on CDMA vs. iDen units.

Greater Pittsburgh Area

• Travelled within Tri-State area to subleased retail corporate vendor facilities.
• Performed in-store sales demonstrations and planned sales events.
• Trained retailers in presenting and selling Nextel/Sprint products and accessories.
• Supported additional sales teams in addition to all location walk-in traffic.
• Distributed and tracked all area sales contests and results.
• Ensured correct product placement as per current corporate-mandated plan-o-gram.

Greater Pittsburgh Area

• Developed a proficiency in working with mainframe billing and trouble ticket systems.
• Repaired and/or replaced equipment and phones and present accessories to customers.
• Proactively met customer needs for product training.
• Solely responsible for distribution and activation of all demo phones used by sales/marketing staff.
• Achieved a high level of skill in explanation and resolution of customer and company billing issues.
• Introduced walk-in customers to insurance… Show more