Danielle Ault Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania

Work closely and provide administrative support to the CEO, President/C.O.O, marketing team and H.R. Manager.• Manage and coordinate travel and calendars for CEO, President/C.O.O and the Director of Business Development.• Provides professional, administrative, and secretarial support to the leadership team.• Make travel arrangements including car rentals, hotel reservations, and flights.• Prepare expense reports. • Arrange on-site and off-site meetings, appointments… Show more Work closely and provide administrative support to the CEO, President/C.O.O, marketing team and H.R. Manager.• Manage and coordinate travel and calendars for CEO, President/C.O.O and the Director of Business Development.• Provides professional, administrative, and secretarial support to the leadership team.• Make travel arrangements including car rentals, hotel reservations, and flights.• Prepare expense reports. • Arrange on-site and off-site meetings, appointments, trainings, and other events with follow-up reminders.• Assist the marketing team with organizing client events, sending out correspondence, and maintaining client database.• Data entry and record keeping of industry events.• Handling conference registrations and membership renewals.• Working with the accounting department to coordinate all company sponsorships. • Assist with printing. • Order supplies and maintain supply closet.• Works in a proactive manner, always anticipating information needed. Show less

Ppg Paints Arena

• Team with Suites Manager in determining staffing needs for each event.• Create/Distribute/Track/Input staffing availability calendars and employee attendance.• Update staffing line voicemail with upcoming events.• Complete necessary paperwork and spreadsheets in preparation for events to provide staff• Process catering orders.• Respond to customer billing inquiries and reconcile billing issues.• Respond to general staffing inquiries for employees and conduct phone… Show more • Team with Suites Manager in determining staffing needs for each event.• Create/Distribute/Track/Input staffing availability calendars and employee attendance.• Update staffing line voicemail with upcoming events.• Complete necessary paperwork and spreadsheets in preparation for events to provide staff• Process catering orders.• Respond to customer billing inquiries and reconcile billing issues.• Respond to general staffing inquiries for employees and conduct phone interviews.• Posting and staffing assistance as needed for events Show less

• Partnered with Sprint’s Indirect Account Manager to drive sales at store location.• Effectively handled customer service issues and escalations.• Educated customers on all new purchases including, but not limited to, features, benefits, and operations of device.• Drove add-on sales by offering and recommending accessories, vision data services, wire line products, and other applicable add-ons.• Enter activations and upgrades through direct and indirect… Show more • Partnered with Sprint’s Indirect Account Manager to drive sales at store location.• Effectively handled customer service issues and escalations.• Educated customers on all new purchases including, but not limited to, features, benefits, and operations of device.• Drove add-on sales by offering and recommending accessories, vision data services, wire line products, and other applicable add-ons.• Enter activations and upgrades through direct and indirect applications.• Verified monthly sales and commission reports for staff at a total of three locations. Show less

Greater Pittsburgh Area

Made management decisions consistent with company policies and procedures.• Achieved/Exceeded monthly sales quotas.• Made qualified recommendations to assist customers with purchasing decisions.• Performed customer credit reviews and account activations.• Supported outside sales representatives with ordering phones and accessories.• Assisted customers with purchasing decisions on CDMA vs. iDen units.• Ensured daily that store’s overall appearance was neat and orderly… Show more Made management decisions consistent with company policies and procedures.• Achieved/Exceeded monthly sales quotas.• Made qualified recommendations to assist customers with purchasing decisions.• Performed customer credit reviews and account activations.• Supported outside sales representatives with ordering phones and accessories.• Assisted customers with purchasing decisions on CDMA vs. iDen units.• Ensured daily that store’s overall appearance was neat and orderly upon store opening and closing.• Updated location with current marketing brochures and materials.• Performed inside sales and provided services to new and existing customers.• Drove additional sales through customer follow-up and referral-based selling. Show less

Greater Pittsburgh Area

• Travelled within Tri-State area to subleased retail corporate vendor facilities.• Performed in-store sales demonstrations and planned sales events.• Trained retailers in presenting and selling Nextel/Sprint products and accessories.• Supported additional sales teams in addition to all location walk-in traffic.• Distributed and tracked all area sales contests and results.• Ensured correct product placement as per current corporate-mandated plan-o-gram.• Focused on… Show more • Travelled within Tri-State area to subleased retail corporate vendor facilities.• Performed in-store sales demonstrations and planned sales events.• Trained retailers in presenting and selling Nextel/Sprint products and accessories.• Supported additional sales teams in addition to all location walk-in traffic.• Distributed and tracked all area sales contests and results.• Ensured correct product placement as per current corporate-mandated plan-o-gram.• Focused on retail growth while focusing on overall indirect channel-market objectives.• Conducted regularly scheduled District Manager sales meetings.• Visited all locations in sales footprint on a weekly/bi-weekly status for support and follow-up. Show less

Greater Pittsburgh Area

• Developed a proficiency in working with mainframe billing and trouble ticket systems.• Repaired and/or replaced equipment and phones and present accessories to customers.• Proactively met customer needs for product training.• Solely responsible for distribution and activation of all demo phones used by sales/marketing staff.• Achieved a high level of skill in explanation and resolution of customer and company billing issues.• Introduced walk-in customers to insurance… Show more • Developed a proficiency in working with mainframe billing and trouble ticket systems.• Repaired and/or replaced equipment and phones and present accessories to customers.• Proactively met customer needs for product training.• Solely responsible for distribution and activation of all demo phones used by sales/marketing staff.• Achieved a high level of skill in explanation and resolution of customer and company billing issues.• Introduced walk-in customers to insurance programs and upgraded equipment to meet specific customer needs.• Facilitated resolution for network and coverage issues. Show less