• Responsible for coaching and developing team to achieve monthly Clinic goal and individual technician goal• Coaching and Development of Staff• Performing Consultations, responsible for achieving 75% closing rate• Provide Exceptional Client Service Experience• Cultivate Company Culture• Scheduling Clients and Staff• Planning and Executing Events• Recruiting, hiring, team assessments• Maintain KPI’s: utilization rate, finance %,membership 20% ly gain

Makeup Artist-special event, bridal, photoshoot , commercial, runway,printEstheticsGenerate business leadsMarketing, brandingDevelop and maintain budgetIncrease business volumeLiaison between event planners, venue coordinatorsEducatorBuild and retain positive business relationshipsCoordinate travelTalent acquisition Develop tailored treatment plansAdminister facials, extractions, chemical peels, waxing, microdermabrasion treatments, and eye lash applicationsSuggest retail products to achieve and maintain healthy skin

Coach, develop and inspire a team comprised of Guest Service Associates and Wax SpecialistMeet/exceed weekly and monthly KPI’sStaffing and recruitment , attend job fairsExceed client expectationsBuild employee schedules, ptoSeparationsResolving escalated guest issuesProduct and Package ReturnsResolving booking errorsMaintaining "The Guest Experience"Hold entire team accountable for performanceExperience executing strong sales meetingsTrain all new associatesTrack their training cycle from start to finishMaintaining high pre-booking and retention percentagesEmployee Relations,Team Building Activities, Give praise and positive feedback

Promotes and Maintains a Positive Learning EnvironmentFulfills Administrative ResponsibilitiesContributes to the Improvement of Curriculum and InstructionUtilization of technology to monitor student progress, communicate with students individually and collectively, and to support students through the provision of constructive feedback and/or the provision of additional learning resources. Engages in Faculty DevelopmentManages the Classroom/LaboratoryEffectively Delivers InstructionConducts Laboratory/Clinic/Externship/Practicum Activities (As Applicable)

Deliver sales objectives; #7 in the region for highest LY comp, #3 in the territory for highest LY compAchieved a -2.3 % LY Comp from a -41% within 6 monthsLaunch Kendo brands successfully while exceeding sales goalsDrive localization/grass roots partnerships Formulate action plans to overcome challenges with specific goals and urgencyMaintain positive business metricsPartner with cosmetic brand ambassadors to execute successful events to achieve sales goalsSource, hire and train product consultants, operational consultant, senior educational consultantCoach and inspire consultants to drive services, credit and achieve sales goalsEffectively maintain operational excellenceMaintain clear communication with corporate field team to ensure smooth operationsScheduling to ensure proper coverage during critical sales hoursDrive business forward by way of full support and implementation of all programsExecute employee recognition programsMonitor and control budget, track and submit expenses timelySuccessfully plan/execute animation and inventory

ABOUT THE BRANDOriginally developed in Japan 37 years ago and introduced to the United States in 2002, boscia is the world's first 100% preservative-free skincare brand. Our unique botanical blends provide unprecedented benefits: increased cell regeneration, improved elasticity, corrected skin tone, reduction of fine lines and wrinkles, advanced acne treatment and redness reduction.As a Skin Expert, I travel to Sephora Stores throughout the NC Region educating the staff and clients about our brand. Increasing sales and awareness.

• Report to Account Executive, maintain effective/consistent communication• Report stock issues• Increase sales revenue by achieving daily sales goals• Evaluate merchandise displays , adjust product placement to show case and engage clients• Implement all Training development programs for in-store skincare cast• Schedule education visits with Sephora Education • Provide gratis to coincide with education, advanced skin care skills and selling behaviors to inspire and enable but enable them to achieve and exceed sales and service goals. • 50% travel• Establish brand loyalty by enhancing the client experience.Drive Sales through the roof, by demonstrating brand passion

Special Events Makeup ArtistBeauty ExpertVendor Support/BelkIncrease Sales Revenue

Freelance Makeup ArtistVendor Support/BelkIncrease Sales