Danielle Ayers

Danielle Ayers Email and Phone Number

Customer Success Manager @ Class
Warren, NJ, US
Danielle Ayers's Location
Warren, New Jersey, United States, United States
Danielle Ayers's Contact Details

Danielle Ayers work email

Danielle Ayers personal email

n/a
About Danielle Ayers

Experienced Literacy Specialist with a demonstrated history of working in the professional training & coaching industry. Skilled in Educational Assessment, Curriculum Development, Organization Skills, Data Analysis, and Multitasking. Strong education professional with a Master's degree focused in Special Education and Teaching from New York University.

Danielle Ayers's Current Company Details
Class

Class

View
Customer Success Manager
Warren, NJ, US
Website:
classedu.com
Employees:
3
Danielle Ayers Work Experience Details
  • Class
    Customer Success Manager
    Class
    Warren, Nj, Us
  • Class
    Account Manager
    Class May 2023 - Present
  • Imagine Learning
    Customer Success Manager
    Imagine Learning May 2021 - May 2023
    Scottsdale, Arizona, Us
    •Serve as a customer success manager for accounts in the state of New Jersey, and Lower Hudson Valley New York.•Develop and maintain strong relationships with clients that led to 98% retention rate and upselling opportunities. •Provide guidance both proactive and reactive around account utilization, efficiencies, and best practices, establish rapport and trust throughout the lifecycle.•Collaborate across internal teams to address customer concerns.•Maintain an ARR of $2.5 million. •Respond to and manage customer inquiries; coordinate and follow-up with support teams to solve customer and internal partner issues through resolution.• Manage onboarding, success, retention, and renewal processes for customers. •Act as Interim Senior Customer Success Manager for Northeast team when current Senior Customer Success Manager is out.•Train and mentor new team members.•Create data stories to make recommendations and influence customer decisions.
  • Children'S Literacy Initiative
    Early Literacy Specialist
    Children'S Literacy Initiative 2019 - Jan 2020
    Philadelphia, Pa, Us
    • Developed and maintained strong relationships with school administration and educators.• Communicated materials and teaching strategies effectively to educators by conducting professional learning, weekly meetings, and one on one coaching.• Met with school administration on a biweekly basis to ensure overall satisfaction of CLI by discussing goals and concerns.• Supported academic interventionist and Special Education teachers to align and modify literacy lessons with students' IEP goals in mind.• Conducted weekly observations in classrooms and provided feedback directly to teachers.• Assessed literacy skills, modeled effective classroom instruction, and coached teachers.• Assisted teachers in assessing students, analyzing data, and implementing lessons to target areas of need.• Turn keyed professional development and training for school administration, academic interventionist, and all K-3 teachers.
  • New York League For Early Learning
    Special Education Itinerant Teacher
    New York League For Early Learning Jul 2016 - Aug 2018
    • Coordinated and led team meetings with cross-functional service providers in order to maintain consistent practices across therapies and ensure communication of family's needs and concerns.• On boarded families into the New York State special education system, ensuring they received the maximum amount of services possible while advising them throughout the evaluation process.• Maintained positive relationships with parents and all related service providers.• Assisted general education teachers in modifying learning activities and implementing strategies to promote student learning and development.• Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Golden Door Charter School
    Teacher
    Golden Door Charter School Aug 2010 - Jul 2016
    Us
    • Collaborated with Special Education Teacher to implement strategies and activities and create IEPs.• Used multimodal means of learning to reach all students.• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.• Attended and facilitated IEP meetings for students and families.

Danielle Ayers Skills

Organization Skills Curriculum Development Data Analysis Educational Assessment Multitasking

Danielle Ayers Education Details

  • New York University
    New York University
    Special Education And Teaching
  • Lycoming College
    Lycoming College
    General

Frequently Asked Questions about Danielle Ayers

What company does Danielle Ayers work for?

Danielle Ayers works for Class

What is Danielle Ayers's role at the current company?

Danielle Ayers's current role is Customer Success Manager.

What is Danielle Ayers's email address?

Danielle Ayers's email address is da****@****ing.com

What schools did Danielle Ayers attend?

Danielle Ayers attended New York University, Lycoming College.

What skills is Danielle Ayers known for?

Danielle Ayers has skills like Organization Skills, Curriculum Development, Data Analysis, Educational Assessment, Multitasking.

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