­ Posts customer payments by recording cash, checks, and credit card transactions.­ Posts revenues by verifying and entering transactions form lock box and local deposits.­ Updates receivables by totaling unpaid invoices.­ Maintains records by microfilming invoices, debits, and credits.­ Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;­ Resolves valid or authorized deductions by entering adjusting entries.­ Accomplishes accounting and organization mission by completing related results as needed

­ Prevented store losses using awareness, attention to detail and integrity.­ Trained 2 new employees quarterly. ­ Computed accurate sales prices for purchase transactions.­ Cross-trained and provided back-up for other customer service representatives when needed. ­ Worked as a team member performing cashier duties, product assistance and cleaning.­ Guaranteed positive customer experiences and resolved all customer complaints

­ Achieved high sales percentage with consultative, value-focused customer service approach. ­ Guaranteed positive customer experiences and resolved all customer complaints. ­ Assisted customers with store and product complaints. ­ Participated in various incentive programs and contests designed to support achievement of production goals. ­ Take daily inbound calls. ­ Verified that information in the computer system was up-to-date and accurate