Danielle Barratt Email & Phone Number

Worthing, England, United Kingdom

Brighton And Hove, England, United Kingdom

Brighton, England, United Kingdom

Providing clerical support to the School of Law, Politics and Sociology, including adequate data entry and monitoring, financial support, right to work checks, attendance monitoring and production of student and faculty documents.Supported recruitment events and provided administrative assistance for the Sussex Clinical Legal Education department.Solely responsible for managing online enquiries via Olark webchat functions. Efficiently answered student enquiries in a timely manner via email, telephone and in person.Programmes: Unit 4 Business World On, CMS, Zoom, Microsoft Teams, VPNSkills: Customer Service, Administration, Student Administration, Finance, Project Management Completed Training Courses: GDPR, Recruitment & Selection, Anti-Money Laundering, Fraud Awareness, Unconscious Bias, Freedom of Information, Diversity in the Workplace, Supporting Others, Micro-Behaviours, Mental Health in the Workplace, Developing Emotional Intelligence, Building Trust, Finance.

Blackpool, England, United Kingdom

Provided excellent customer service in a hospitality environment, taking food and drinks orders, maintaining general hygiene and enforcing age restricted policies (Challenge 25). Assisted with food delivery in dining area and answering customer queries, promoting limited edition lines and driving sales. Skills: Customer Service, Problem-Solving, Teamwork, working in a Fast-Paced Environment, Hygiene

Blackpool, England, United Kingdom

Performed Administrative and price integrity tasks as well as fully trained for cash office and financial support. Effectively completed ‘safe and legal’ tasks in a timely and organised manner, such as updating promotional signage, answering customer telephone queries and completing daily checks of electrical equipment, including fridges, freezers and food probes. Ensured all equipment complied with health and safety legal standards, escalating problems with equipment to storeline company and follow ups as required. Efficiently and quickly trained as cash office support, responsible for cash register checks, lottery processing and updating company IT systems. Responsible for updating of company IT systems, management of large numerical datasets. Skills: Time Management, Administration, Attention to Detail, Communication, Prioritisation, IT Systems, Computer Literacy, handling Confidential Information, Customer Service, Meeting Deadlines

Cleveleys, Lancashire, United Kingdom

Drove high number of company sales through effective departmental organisation and maangement of a large team in a busy environment. Effectively regulated colleague breaks and monitored of daily customer queue lengths, service output and cash takings. Provided exceptional service through handling customer queries and complaints, recevied praise from both customers and senior management regarding the service provided. Provided basic cash management support to a cash office environment, including updating company IT (storeline) and completion of logbooks for senior management and legal inspections. Skills: Leadership, Organisation, Customer Service, Problem-Solving, Meeting Deadlines, Computer Literacy, IT Systems

Cleveleys, Lancashire, United Kingdom

Responsibilities in money handling and customer service. Additional experience with self scan checkouts, kiosk and petrol registers.Skills: Customer Service, Problem-Solving

Blackpool, Lancashire, United Kingdom

Provided customer service through money handling, hygiene of both the work environment and personal. Skills: Customer Service, Fast-Paced Environment, Hygiene

Master Of Science - Ms, Global Biodiversity Conservation, Distinction

Received distinction in research project which assessed the decline of the Common Angelshark (Squatina squatina) in the North-East.

Bachelor Of Science (B.Sc.), Zoology, 2:1

A Level, Geography, Biology, Chemistry, A, B, C