Danielle Bates Email & Phone Number

Estate and property management Landlord and tenant LawHousing Act 1996

Homelessness Law and Legislation including Landlord and Tenant Law, Homeless Reduction Act 2017 and the Housing Act 1996 Multi-Agency collaboration Homeless Prevention Dealing with client with complex needs including Learning disabilities, drug and alcohol use and Mental Health Managing a high case load of clients and families including children

Swindon, England, United Kingdom

Swindon, United Kingdom

My Job role at Mercedes-Benz consists of Generating sales leads from different sources and turning them into a Strong sale. In order to do this effectively, i have built up a strong understanding of the company, what is expected in order to meet company standards and a strong understanding of product knowledge in order for the sale to go smoothly. Having a very strong understanding of the products I am dealing with, finance packages, models, packages on the vehicles and extras, allows me to generate a further and more exiting interest for customers and build up a sense of urgency with sales techniques.Business development- Liaising with Lapsed, current and potential customers and generating interest for a potential sale.Dealing with all 13 Sytner Mercedes-Benz dealerships across the UK and handling these leads accordingly.-Inbound and Outbound sales-generating serious interest from an initial and tentative enquiry from a customer and ensuring the appointment is prepped accordingly with all vital information that will be needed for both sales executive and customer. Managing multiple spreadsheets involving sales leads from different sources and updating hourly.Being able to multi-task several different things at once.-Working towards targets and deadlines constantly.-Having a strong understanding about the Background Of Sytner Mercedes-Benz and the products we make and sell. -Understanding different forms of finance.-Setting and hitting my own monthly personal targets to maximise commission. -Weekly call coaching sessions to analyse and improve inbound call structure to maximize conversion from transfers to appointed sales.- Working in a fast paced, competitive sales environment and to deliver figures that work alongside the Mercedes- Benz company brand --Data Entry, working with numbers, registrations and important customer information. -Having a strong understanding of data protection and the importance of person customer documentation.

Swindon, United Kingdom

Interacting with candidates and building and maintaining rapport is very beneficial for both the candidate, the recruiter and the client and getting to know what the candidate requirements are to match up with the clients requirements.My main duty is to provide a link between both clients and candidates.-identifying the clients wants, needs and expectations.-provide a vital link between clients and candidates-Attracting candidates/Pre-Selection of Candidates and shortlisting candidates in regards to suitability-Building and maintaining Candidate and Client relationships-Interview prepping candidates/briefing the candidate about the responsibilities, salary and benefits of the job-Managing and updating our CRM system-Abide by Date Protection Act and store candidate personal information accordingly-Making sure all Candidate documentation is compliant-Updating and maintaining many spreadsheets including our candidate availability database to match the right candidate to a vacancy-Able to offer advice and write CV's for candidates that are seeking work-Visiting clients to build and develop relationships-Developing a good understanding of client companies, their industry, what they do.-Advertising vacancies once the Job description and person specification is gathered from the client-Using most effective social media websites to advertise positions, attract candidates and build relationships with candidates and employers-Headhunting candidates for a specific role, especially if there are specific requirements.-Receiving, reviewing and shortlisting candidate CV's ready for the assessment of candidates.-Managing interview briefings for candidates/ managing tests and creating a shortlist of candidates for the client and for a specific role-Door stepping and questioning candidates on previous work history and future goals and opportunities-Requesting references and checking the suitability of applicants-Working towards and exceeding targets and deadlines

Hnc Level 4, Housing Studies

Level 3 National Diploma, Visual And Performing Arts, A*+A

Hnc- Housing Studies, Housing

Activities and Societies: Housing management, social and economic influences on housing and the housing market, Welfare State, Legislation