• Collaborated with team to identify upselling opportunities, resulting in a 15% increase in add-on sales. • Assisted on large visual merchandising projects to revitalize store appearance and improve customer experience.

• Increased cafe sales through improving menu layout and photographing daily specials to drive foot traffic. • Effectively facilitated communication between kitchen staff and service staff to enhance overall customer experience for the Urban corporate.

I was promoted at the start of the pandemic to lead graphic designer and taught myself how to use Adobe Suite products in order to provide our company and franchisee owned-stores with much-needed COVID visual elements and materials. I have risen to many challenges during my time at Woof Gang Bakery, including adapting to management changes due to acquisition as well as a rebrand.

I was responsible for organizing and summarizing financial data and billing reports for internal and client meetings in a streamlined format to emphasize corporate objectives. Additionally, I composed, edited, and distributed correspondence and other department communications to improve efficiency and productivity.

I was accountable for fulfilling administrative duties, and implementing social media campaigns in order to exceed sales initiatives. I joined Sharoan's Hair Studio in a transition period for the business and faced many challenges due to lack of local marketing and social media presence. Successes included:-Enhancing client base over a three month marketing period-Analyzing and utilizing data collected to adjust campaigns-Wrote and prepared all marketing materials for campaigns included brochures, web copy and communication documents

I followed through with communicating effectively with other catering staff in order to deliver a smooth and quality experience for all patrons.

I was responsible for carrying out successful phone solicitation of alumni to secure funds for University of Maine general fund.

I administered care to elderly patient in patient's home. My duties included bathing, maintaining oxygen tanks, cleaning, handling medication and dressing.