Danielle Becerril Email & Phone Number

As the lead in Telecommunications, it is my job to make sure that our department runs smoothly. By taking the time to train and keep everyone up to date on any changes, I am able to keep errors to minimal. As operators, it is not only our job to assist callers but also to ensure the safety of patients, visitors, and staff. Giving them the right tools and knowledge to do their job proficiently is my top concern. It is my job to create the schedule to make sure that we are properly staffed at all times. In the event of a call off, it is my duty to find coverage in a timely manner. Disputes are handled in a timely and professional manner in order to keep my employees working as a team, which is vital for us to succeed in our job.

Assist callers with their questions or concerns using a multiline phone system. We monitored the hospital using a surveillance system. Dispatched security and engineering to appropriate areas for calls we receive. We kept an updated log of all dispatched calls for future references. Conducted emergency codes in a timely manner to ensure the safety of patients, employees, and visitors.

Master Of Business Administration - Mba

Bachelor'S Degree In Graphic Design, Business Administration And Management, General