I work collaboratively with organizational learning teams and business subject matter experts to design engaging programs and course materials that support organizational goals and enhance performance related to those goals. I incorporate adult learning principles, assessment techniques, integration of instructional technologies, and best practices in designing relevant programs and course content. I apply my expertise to programs at all levels of complexity and can manage large-scale programs at an organizational level. In addition, I apply my expertise to all training delivery methods, including new and emerging technologies and modalities.

Responsible for designing, developing, and facilitating professional development growth opportunities, management development programs at a corporate level to a branch level.• Designed, developed and facilitated a Train-the-Trainer Coaching for Performance workshop to 15 trainers from around the country.o Visited two branches to roll-out and facilitate Coaching for Performance.• Enhanced current management program to include delegation, change management and employee engagement topics.• Provided organizational development support to internal teams by facilitating several team sessions, including:o Strengths Finder 2.0o Strengths Based Leadershipo P.I.E. – Performance, Image and Exposure

Knowledge, skills and abilities include:• Utilization of Instructional Design Methods, including ADDIE and Kirkpatrick’s Four Levels of Evaluation• Administrative knowledge of both SumTotal and Taleo Learning Management Systems • Excellent at maintaining positive and collabortive working relationships with key stakeholders, gathering feedback and refining design methodologies and processes• Detail oriented with strong organizational skills • High level of presentation and facilitation skills

I supervisor a small training group for the call center for our retail direct customers at Janus Capital.

Administrative Assistant for the Client Relations group at JanusINTECH Institutional Asset Management.

I worked as a trainer in the call center for our retail clients at Janus Capital.